Chipotle Mexican Grill

3.5
856 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Delhi is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5201 Delhi Rd, Cincinnati, OH
45238-5340, United States

Hours

Reviews

3.5
856 reviews
5 stars
331
4 stars
190
3 stars
97
2 stars
66
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being unhelpful or rude.

Food Quality

Many reviews mentioned poor food quality, including stale chips, overcooked ingredients, and missing items in orders.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions noted by multiple customers.

Inconsistent Portions

Customers expressed dissatisfaction with portion sizes, often receiving less than expected, especially on online orders.

Ingredient Availability

Numerous reviews highlighted that the location frequently runs out of key ingredients, particularly during peak hours.
  • LS
    Lucas smith
    Nov 8, 2025
    3.0
    I have had chipotle so many times. But the food itself is a little sloppy. Also this place is pretty understaffed. Don't even think of just walking in to get your food. I would suggest ordering online. But even when you do order online it takes over 30 minutes.
  • RW
    Robert Walker
    Nov 5, 2025
    3.0
    They ran out of lettuce and cheese.1Hour before it was time to close
  • DD
    D
    Nov 1, 2025
    1.0
    We placed an online order for a burrito and a bowl. Both items were missing half of the ingredients, no sour cream, no cheese, and no salsa. I would not recommend this location.
  • RR
    Risha R
    Oct 20, 2025
    5.0
    How to avoid the line: Order on Uber eats or using the app. On a Friday or Saturday night its the only way to go!
  • SS
    shanae shanae
    Oct 4, 2025
    1.0
    This is the slowest chipotle I’ve EVER been to in my life… For one the door has sloppy notes saying card only. It was literally less than 20 people in line, I’ve been in line for 20 minutes now. The man preparing the food, beard, red/blonde hair lowkey bald keeps talking over the food. Like having full Irrelevant conversations to the customers like one lady was pregnant he explained to her he got two boys just too much talking over the food…. The counter is nasty where you check out at full of food crumbs. I’m literally still in line waiting to be served and I’m already done with my review. Unbelievable lmao

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Delhi offer?

Chipotle Mexican Grill in Delhi offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads focusing on responsibly sourced real food.

What are the operating hours for Chipotle Mexican Grill on Delhi Rd in Cincinnati?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.