Chipotle Mexican Grill

4.0
1013 reviews
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About

Mexican Restaurant
Chipotle U of Cincinnati is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2507 W Clifton Ave, Cincinnati, OH
45219, United States

Hours

Reviews

4.0
1,013 reviews
5 stars
533
4 stars
222
3 stars
114
2 stars
39
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about small portions, stale items, and inconsistent quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and improper food handling.

Parking Concerns

Customers expressed frustration with the parking situation, noting high fees and the risk of towing.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good food experiences, particularly during busy times.
  • LL
    Love
    Nov 11, 2025
    5.0
    Food was good and price was good. Rule of thumb though hire someone just to keep dining area clean. Customer service is great as well.
  • BE
    bradon erty
    Nov 7, 2025
    1.0
    If you like dealing with traffic and spending money on small portion sizes this is your place thanks to them I'll never waste another dollar at Chipotle bubbkoos is way better and they give you a regular portion size
  • JH
    Jake Huston
    Oct 26, 2025
    2.0
    Never had a problem with the food, but something needs to change with takeout. I’ve ordered off the app several times for pickup and it takes about 10-15 minutes everytime for someone to even ask for my name on the order.
  • JE
    Jacob Early
    Oct 7, 2025
    5.0
    Got a bowl. Service was good!
  • JB
    Jaelyn brown
    Oct 1, 2025
    1.0
    There’s no reason why I paid 25$ for this I asked for chicken and steak. Ain’t no steak asked for extra cheese it’s like 2 pieces on there. Asked for extra rice the bowl is really light. This is not what i ordered and I will be back tomorrow expecting a refund and my order to be made properly. This is actually disgusting behavior and to serve this food was disrespectful.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at U of Cincinnati offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill on W Clifton Ave?

The restaurant is open every day from 10:45 AM to 11:00 PM.