Numerous customers reported poor service, including slow response times, rude staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising the wings and burgers while others complained about cold, poorly prepared, or incorrect items.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior and poor handling of customer complaints.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the sports bar vibe while others noted cleanliness issues and unpleasant odors.
Customer Loyalty
Long-time customers expressed disappointment over recent experiences, indicating a decline in service and quality compared to previous visits.
DT
Don Tillar
3 days ago
1.0
Waited 10 minutes to see a receptionist. Then told to seat myself. The booth that was open did not have any tvs on the CFP football game. I left.
ES
Eric Swartz
5 days ago
5.0
Our food was hot and fresh. Our waitress Ashley did a great job.
JB
Jack Braun
Jan 3, 2026
1.0
just ordered wings with sauce and when it was delivered it came with 0 sauce, my partner just worked all day and was really looking forward to some easy food. They literally couldn’t even put sauce on the wings let alone come with the celery, carrots, and ranch. It’s LITERALLY the bare minimum for a place that sells chicken for an outrageous price as it already is. Bad service, bad food, bad brand this store represents.
JF
Juan Fuentes
Dec 8, 2025
1.0
Sadly last night was one of the worst experiences me and my family have had here. We have been long time customers for years now and we always end up spending around 300$ every visit. The servers know our drinks and meals. We usually end up being around 10 to 14 people every time. Last night we got there around 6pm and were having fun and ordering food and drinks. Racking up a bill of 270 with a nice tip for our server, everything was going well until 8pm , shortly after we paid , the manager came and told us we had to move areas because the table they sat us at was now closed. We still had food and drinks on the table. Wings fries beers when we were practically kicked from our table. My question is, why try and move us from our table with food and drinks telling us your closing the section, before closing hour? We had kids and did not want to be near the bar. So why sit in a section you soon to close? I asked the manager and he didn’t seem to care and just laughed it off. We’ve never been treated this way here so it was a surprise , especially since we are nice good customers who treat their staff correctly. We own plenty of restaurants and know this isn’t how customers of whatever class should be treated. Whoever was the manager last night SUCKED ! And won’t be getting our business again. This felt like discrimination but who knows what was going on in his mind. Won’t be seeing us again.
JG
Jenny Gailey
Dec 5, 2025
2.0
We were very disappointed by the staggered food service. My husband received his Buffalo Chicken Wrap and was halfway done before my Grilled Chicken Dippers and fries even arrived.
I understand the desire to serve food "Hot and Ready," but it completely ruins the group dining experience when we can't eat together. Please work on timing table orders so all items arrive simultaneously. Also, my husband's wrap didn't have the buffalo sauce or ranch, as described on the menu. Half of the celery was old and half the carrots were dry. Oof.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Cincinnati specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the operating hours for Buffalo Wild Wings at 11363 Montgomery Road?
Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday to Saturday from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Cincinnati?
You can find Buffalo Wild Wings at 11363 Montgomery Road, Cincinnati, OH 45249.
What categories best describe Buffalo Wild Wings at this location?
This location is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings at 11363 Montgomery Road?
You can reach Buffalo Wild Wings by phone at +1 513-530-9464.
Does Buffalo Wild Wings have an online presence where I can learn more or place orders?
Yes, you can visit their official webpage at https://www.buffalowildwings.com/locations/us/oh/cincinnati/11363-montgomery-rd/sports-bar-176/ for more information and online ordering.
What nearby coffee shops can I visit before or after dining at Buffalo Wild Wings?
Nearby coffee shops include Starbucks and Panera Bread, both perfect for grabbing coffee or a light meal before or after your Buffalo Wild Wings visit.
Are there any healthcare facilities near Buffalo Wild Wings for convenience?
Yes, The Christ Hospital Health Network and CareFirst Urgent Care are nearby, providing accessible healthcare services close to the restaurant.
Which nearby accommodations are available for visitors planning to stay overnight near Buffalo Wild Wings?
Kings Inn & Suites Mason and Beck Summit Hotels are nearby accommodations, suitable for guests visiting or dining at Buffalo Wild Wings.
What nearby fast food or casual dining options are close to Buffalo Wild Wings?
Nearby dining options include Which Wich Cincinnati - Harper's Station, Subway, and Chili's Grill & Bar, offering a variety of quick and casual meals.