Buffalo Wild Wings

4.0
1232 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
11363 Montgomery Road, Cincinnati, OH
45249, United States

Hours

Reviews

4.0
1,232 reviews
5 stars
608
4 stars
303
3 stars
138
2 stars
56
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including rude staff, slow response times, and incorrect orders.

Food Quality

Mixed feedback on food quality; some enjoyed the wings and burgers, while others reported cold, dry, or poorly prepared dishes.

Management Concerns

Several customers expressed dissatisfaction with management, citing unhelpful or rude behavior from managers.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the sports bar vibe while others noted cleanliness issues and unpleasant odors.

Positive Experiences

Despite the negatives, many customers praised specific staff members for their friendliness and attentiveness, as well as the overall food experience on certain visits.
  • SB
    Stephanie Brown
    Oct 27, 2025
    1.0
    Had a horrible meal at this restaurant. Nick was a miserable employee, his demeanor is rude and condescending. He’s more interested in hanging out with his co workers than doing his job. He’s was not attentive and I gave up on having an issue with my food fixed because he was no where to be found half the time. The manager was no help either, she seemed to be more interested in being friends with her employees than actually being a manager. No one seemed to be actually working or appeared as if they wanted to be there. Your store needs an overhaul from the top down starting with your managers and employees like Nick. He’s a very poor representation of your restaurant.
  • JJ
    Jelly Jones
    Oct 26, 2025
    5.0
    Food was delicious and very fast and fresh the server could have been more attentive but she was so sweet and still a good server! 10/10!
  • WM
    william milligan
    Oct 18, 2025
    1.0
    Would give them zero stars on service if possible, shouldn’t be that behind in the kitchen that it takes an extra 30 minutes from the time pick up was for an order for a family of four.
  • BW
    Brianna Wright
    Oct 17, 2025
    5.0
    2025 If you’re looking for a good place to watch some football the atmosphere here is top notch for any game day. The servers are always friendly, but can run a little slower. My food has been hot the last few times I have came and I have asked for ‘wet’ wings and I get what I ask for. My family and I usually dine here for their boneless Thursday nights making us able to eat for an affordable cost.
  • GC
    Gary Cooper
    Oct 9, 2025
    1.0
    Bartender Nick leaves much to be desired with his customer service skills. Had no personality, was rude, and more interested in being on his phone and talking to his co workers. Took a long time to get an order in. I would suggest retraining Nick and reconsidering having him in a customer facing position. Nick made our whole experience a bad one.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Cincinnati specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings at 11363 Montgomery Road?

Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday to Saturday from 11:00 AM to midnight.