Numerous reviews highlighted poor service, including rude staff, slow response times, and incorrect orders.
Food Quality
Mixed feedback on food quality; some enjoyed the wings and burgers, while others reported cold, dry, or poorly prepared dishes.
Management Concerns
Several customers expressed dissatisfaction with management, citing unhelpful or rude behavior from managers.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the sports bar vibe while others noted cleanliness issues and unpleasant odors.
Positive Experiences
Despite the negatives, many customers praised specific staff members for their friendliness and attentiveness, as well as the overall food experience on certain visits.
SB
Stephanie Brown
Oct 27, 2025
1.0
Had a horrible meal at this restaurant. Nick was a miserable employee, his demeanor is rude and condescending. He’s more interested in hanging out with his co workers than doing his job. He’s was not attentive and I gave up on having an issue with my food fixed because he was no where to be found half the time. The manager was no help either, she seemed to be more interested in being friends with her employees than actually being a manager. No one seemed to be actually working or appeared as if they wanted to be there. Your store needs an overhaul from the top down starting with your managers and employees like Nick. He’s a very poor representation of your restaurant.
JJ
Jelly Jones
Oct 26, 2025
5.0
Food was delicious and very fast and fresh the server could have been more attentive but she was so sweet and still a good server! 10/10!
WM
william milligan
Oct 18, 2025
1.0
Would give them zero stars on service if possible, shouldn’t be that behind in the kitchen that it takes an extra 30 minutes from the time pick up was for an order for a family of four.
BW
Brianna Wright
Oct 17, 2025
5.0
2025
If you’re looking for a good place to watch some football the atmosphere here is top notch for any game day. The servers are always friendly, but can run a little slower. My food has been hot the last few times I have came and I have asked for ‘wet’ wings and I get what I ask for. My family and I usually dine here for their boneless Thursday nights making us able to eat for an affordable cost.
GC
Gary Cooper
Oct 9, 2025
1.0
Bartender Nick leaves much to be desired with his customer service skills. Had no personality, was rude, and more interested in being on his phone and talking to his co workers. Took a long time to get an order in. I would suggest retraining Nick and reconsidering having him in a customer facing position. Nick made our whole experience a bad one.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Cincinnati specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the operating hours for Buffalo Wild Wings at 11363 Montgomery Road?
Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday to Saturday from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Cincinnati?
You can find Buffalo Wild Wings at 11363 Montgomery Road, Cincinnati, OH 45249.
What categories best describe Buffalo Wild Wings at this location?
This location is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings at 11363 Montgomery Road?
You can reach Buffalo Wild Wings by phone at +1 513-530-9464.
Does Buffalo Wild Wings have an online presence where I can learn more or place orders?
Yes, you can visit their official webpage at https://www.buffalowildwings.com/locations/us/oh/cincinnati/11363-montgomery-rd/sports-bar-176/ for more information and online ordering.
What nearby coffee shops can I visit before or after dining at Buffalo Wild Wings?
Nearby coffee shops include Starbucks and Panera Bread, both perfect for grabbing coffee or a light meal before or after your Buffalo Wild Wings visit.
Are there any healthcare facilities near Buffalo Wild Wings for convenience?
Yes, The Christ Hospital Health Network and CareFirst Urgent Care are nearby, providing accessible healthcare services close to the restaurant.
Which nearby accommodations are available for visitors planning to stay overnight near Buffalo Wild Wings?
Kings Inn & Suites Mason and Beck Summit Hotels are nearby accommodations, suitable for guests visiting or dining at Buffalo Wild Wings.
What nearby fast food or casual dining options are close to Buffalo Wild Wings?
Nearby dining options include Which Wich Cincinnati - Harper's Station, Subway, and Chili's Grill & Bar, offering a variety of quick and casual meals.