Numerous customers reported slow and inattentive service, with long wait times for food and drinks.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Management Concerns
Several reviews highlighted poor management responses to service issues, with some customers feeling ignored or poorly treated.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
Atmosphere and Cleanliness
The restaurant's cleanliness and overall atmosphere received mixed reviews, with some noting dirty tables and a lack of attention to the dining environment.
BP
Brent Priestley
4 days ago
1.0
I can honestly say this is the worst experience I have ever had at a restaurant. We had a party of eight and it took forever to get a server and when we did the drink order was not right and it took forever. We asked for the tv to be changed 4 times before it finally was. Server seemed to be overwhelmed and the restaurant was not that busy. Had to go to the bar to get drinks due to we never saw our server. When we finally got to order food it was not good when it was delivered to our table all was cold and half our table never got there food . Food had been setting in the window forever. Please understand I come from the restaurant industry and always give them the benefit of the doubt but this experience was bad. Never leave bad reviews on restaurants because I know it is hard work with little respect. Your sole purpose is to serve food and drinks and you could not even do that. BW3 you should be ashamed of how this restaurant is run and guests are treated.
RB
Robert Bunnell
4 days ago
3.0
Food was overcooked the server was friendly my order was correct but she was not able to take care of our table because she had two many tables to try and serve management should really get her help
CN
Connor Nobbe
Dec 6, 2025
1.0
Sat for 45 min with nobody there and nobody served us. Been going down hill for a while
SF
Spencer Freed
Nov 30, 2025
1.0
Food aight, but holy cow was it slow, no one is in this restaurant right now and it is taking 40 minutes for food to come out, I’m typing this out of anger as I am sitting at the table, just go to the Harper’s point bdubs, it’s way better and only like 10 miles away
BB
BlakeH
Nov 20, 2025
1.0
I had one of the worst customer service experiences I’ve ever had at this Buffalo Wild Wings. My friend ordered a beer, and because it was overfilled and dripping down the sides, his glass slipped out of his hand before he even took a sip. We politely asked the manager if he could comp the drink, and he refused, claiming it was “our fault” and insisting the glass was only wet from condensation. Instead of listening or trying to make it right, he argued with us.
As a manager, your job is to improve situations, not escalate them. Good customer service keeps people coming back, and this manager clearly needs training, or a different career altogether.
To make things worse, our server was extremely slow and inattentive. It took my friend over 30 minutes just to get a water.
We won’t be returning to this location, and I strongly urge the owner to reconsider who they have managing this restaurant. Terrible experience all around.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings specialize in?
Buffalo Wild Wings specializes in Buffalo, New York-style chicken wings, available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open from 11:00 AM to 12:00 AM Monday through Thursday and from 11:00 AM to 1:00 AM on Friday.
Is Buffalo Wild Wings open on weekends, and what are the hours?
Yes, Buffalo Wild Wings is open on Saturdays from 11:00 AM to 1:00 AM and on Sundays from 11:00 AM to 12:00 AM.
Where is Buffalo Wild Wings located?
Buffalo Wild Wings is located at 4550 Glendale Milford Road, Cincinnati, OH 45242, USA.
Can I find Buffalo Wild Wings online or on social media?
Yes, Buffalo Wild Wings has an official website and social media pages including Facebook, Yelp, Bing, and Google.
What categories of dining does Buffalo Wild Wings fall under?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Is there any nearby place where I can get legal services close to Buffalo Wild Wings?
Yes, nearby legal service providers include Mike Mobley Reporting and Harlow Law Office, which could be convenient if you need legal assistance before or after your visit.
Are there any nearby real estate agencies close to Buffalo Wild Wings?
Yes, nearby real estate agencies include Team Burress Red 1 Realty, Tiffanie Daniels and Co Key Realty, and Ryan Goldbach Real Estate, useful for customers exploring housing options in the area.
What options are available nearby for counseling and mental health services?
Nearby mental health services include Behr Clinics, Naya Clinics, and Sam Nabil Counseling Services, which could support visitors’ wellbeing needs.
How can nearby businesses assist me when visiting Buffalo Wild Wings at 4550 Glendale Milford Road?
Several nearby businesses such as insurance agencies, mortgage brokers, and information technology companies provide professional services that might interest you before or after dining, including Firehouse Insurance and Mutual of Omaha Mortgage.