Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Several customers reported issues with food quality, including items being overcooked, cold, or not as described, particularly with new menu items like the steak nuggets and White Cheddar Mac 'n Cheese.
Service Issues
Many reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff, leading to customer dissatisfaction.
Positive Experiences
Despite the negatives, some customers praised the friendly staff, cleanliness, and fresh food at certain locations, indicating that experiences can vary significantly.
Pricing Concerns
Customers expressed frustration over high prices relative to portion sizes and food quality, with some feeling that value has decreased.
ZM
Ziam Mayne
Dec 16, 2025
4.0
Didn't give me my sauce
EG
Eric Gilbert
Oct 18, 2025
1.0
Sandwich not good tasted old did not get all my order orderd 4 turnovers 2 cherry 2 apple only received 2apple seems like theft to me yuk yuk yukdont waste ur money
TC
Taylor Caldwell
Oct 10, 2025
2.0
Whatever you do, don’t get the steak nuggets . They don’t even taste like steak. It’s actually a horrible taste and texture I really can’t put my finger on. I wasted almost $6 on them today and wish I would’ve went with my mind on not getting them . Pictures are deceiving. Definitely not worth a single penny . Idk who taste tested those and thought to put them on the menu, but I suggest getting your tastebuds checked . Yikes . Stick to the usual things Arby’s sells . You’ll fully regret buying those steak bites
AH
Alice Hill
Oct 9, 2025
1.0
Tried the new steak nuggets and was really disappointed! For $5.49, I expected something juicy and flavorful, but these didn’t even taste like steak. The texture and flavor were more like a dry roast or mystery meat. As you can see, the pieces were small, uneven, and overcooked. The taste was pretty bland , definitely not worth the price. Arby’s usually does better, but these were a miss for me.
DR
Debbie R.
Sep 9, 2025
5.0
by’s (Western Hills area ) was excellent! I will definitely be back. The food was fresh and warm. The employee was so nice; he talked to my grands. The dining room was nice and clean. I will definitely be back!