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Arby's

3.8
(698 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8657 Winton Rd, Cincinnati, OH
45231, United States

Hours

Reviews

3.8
698 reviews
5 stars
295
4 stars
183
3 stars
99
2 stars
43
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, incorrect orders, or not fresh, although some praised the taste and freshness of certain items.

Service Experience

Mixed reviews on service; while some customers highlighted friendly and accommodating staff, others reported rudeness and slow service.

Cleanliness

The restaurant was noted for being clean, although some customers mentioned sticky floors and unsanitary conditions.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Speed of Service

While some customers experienced quick service, others faced long wait times, especially during busy periods.
  • RT
    ReJeana Turner
    Feb 17, 2026
    5.0
    Jamocha shake is still the bomb! Tried the Apple Pie shake as well. Nice! Fish sandwich nice and well sauced.
  • RH
    Riley Humphrey.
    Feb 17, 2026
    5.0
    I can’t praise them enough. I don’t know the names of any of the employees sadly, but when I tell you every single time I go there I’m never dissatisfied I’m serious! When they take your order they’re patient & kind, they make the food fairly quick (we usually have large orders due to big family), and it is always hot & fresh every single item! Lastly, I have never had to worry about checking the bags. They triple check them or something I swear! If you want a good dinner, go to this Arby’s!
  • RB
    Roy Brenneman
    Feb 9, 2026
    3.0
    Check the stars
  • MJ
    Ms Jo
    Jan 31, 2026
    2.0
    This arbys is terrible and could never get my order right. And don’t matter if i pick my food up or get it delivered it’s never fresh. Food always cold and the order is always made wrong or something is missing. Smh about this location don’t recommend at all. Go to colerain instead.
  • JD
    Jonathan Doan
    Jan 21, 2026
    3.0
    I ordered at the counter and took out to take home. I got potato cakes and they leaked grease all through the bag and made a mess all over my passenger seat. NOT HAPPY AT ALL!!!!!

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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