Arby's

3.7
949 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10365 Reading Rd, Cincinnati, OH
45241, United States

Hours

Reviews

3.7
949 reviews
5 stars
352
4 stars
257
3 stars
152
2 stars
80
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others reported cold or poorly prepared items.

Service Experience

Service quality varies; some staff are noted for being friendly and attentive, while others received complaints about rudeness and slow service.

Cleanliness

The restaurant is generally reported as clean, but some customers noted dirty tables and unsanitary conditions.

Pricing Concerns

Customers expressed concerns about high prices relative to portion sizes and food quality.

Positive Staff Interactions

Several reviews highlighted positive interactions with staff, particularly mentioning specific employees for their excellent service.
  • JS
    Jacob Seymour
    Nov 9, 2025
    4.0
    Looks recently remodeled. Typical Arby's food. Only 3 employees in the store.
  • NO
    Nathan Osborne
    Nov 7, 2025
    5.0
    Frida was great. Got a big line but she communicated with everyone well about what was going on and kept them happy.
  • MM
    Miss. Mary Mackk
    Oct 31, 2025
    5.0
    Arby's is and has always been one of My favorite places to eat! I absolutely Love their food, but the prices, although they have gotten a bit better throughout the years, are still among the highest-ranking whenever it comes to the fast food restaurants I frequently visit.. Ohhh, speaking of the fast food industry and their restaurants, Arby's is not only one of My faves, it's also one of the only ones I feel comfortable enough to dine in! And, that says a lot, as utilizing a company's drive-thru is one of My greatest attributes! 😄 🤣 😂 😆
  • JW
    Jane Wright-Combs
    Sep 24, 2025
    5.0
    Went through the drive thru after a concert at Billies Burgers in Lebanon Ohio. Quick drink and fries
  • GG
    George
    Sep 22, 2025
    3.0
    Placed an online order and it was ready when I got there but they seemed to have forgotten to fill up the fry box 🙁