Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.7
785 reviews
5 stars
293
4 stars
213
3 stars
136
2 stars
56
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and complaints about the freshness and preparation of the food.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, there were several positive comments about friendly staff and good food, indicating that experiences can vary.
- VLVicky Lane-BreakerDec 20, 20255.0Very friendly crew
- HSHarry SheltonSep 2, 20251.0When through drive through and got wrong order not the first time.thats why I checked before I left.went inside to get it right employee was very rude. Will not be back any more
- JHJ HAug 10, 20202.0Food seems alright enough. However the experience wasn’t good. Ordered a few typical items, mozzarella sticks, jalapeño poppers fries and a wrap. At the window asked me what sauces I would need, told them specifically the 3 sauces I wanted. They asked me to pull up cause something wasn’t done, waited about 10 minutes total including ordering. Manager brought my bag and I headed home. Opened bag and all food is there but none of the sauces. Ya know... the ones that by default comes with mozzarella sticks. So now I got dry fries, mozz sticks and no berry sauce with my jalapeño poppers. Called store and manager said I could bring back and would remake food so I guess that’s nice? But I live 15 minutes away, had to wait 10 minutes at the restaurant. So I’m supposed to waste another 30 minutes of my life? Lol anyway, I’m mostly annoyed with how to manager dismissed my concern. So I drove back as requested but not for the sauce, 2 stars given for the easiness of the refund though.