Arby's

Reviews

• KE

  Kay Esk

  1 day ago
  1.0
  Literally sat in the drive thru for 20 minutes waiting for my food only to get half the order wrong and undercooked food. Seems the be the norm for colerain now tho.
• AS

  Arya Stark

  1 day ago
  2.0
  We got two of the new meat and three, they forgot fries on both meals. Workers are always nice but it seems they need better management or supervision as it’s always something when I come up to eat and takes longer than it should to place an order. Like I said the staff was very polite but they need to do a better job of double checking to make sure customers are getting everything they ordered.
• KM

  Karen Williams McCollum

  Feb 9, 2026
  3.0
  Decent in a rush. Friendly service.
• AF

  Angela Fields

  Jan 15, 2026
  1.0
  This place is a joke 😃 I go to order my food how the way a manager told me to when I come through So I do a classic with cheese they don't have that so you have to add cheese so manager told me one day to order a beef and cheddar witch is on a onion bun sub for a sesame seed bun i said oh okay come through today an order the cashier going to say back to me SOOOOOO YOU WANT A CLASSIC ADD CHEESE no I said beef and cheddar she going to laugh an say pull around when I get to window 3 girls standing there laughing she open the window to get my money the manger on line making the food yelling here goes this classic on a sesame seed bun rude as hell yes the employee handing me my food said here THEY GO AGAIN I got my money back food was cold an thrown in my bag sandwich open cheese everywhere I'M sorry this manger DON'T like her job ARBY'S MAYBE you should give her a RAISE for having the rudest staff an for being TOP RUDE MANAGER AN MAKING THE COLDEST FOOD
• TR

  Tammy R

  Jan 15, 2026
  4.0
  Food is fresh and hot, but it seems you always have a wait for someone to take your order at the counter, and that person is not happy about it, like customers are burden. We have been twice in the last week cause the fish sandwiches are back, thank goodness for the ad(no signs in the restaurant or menu) 1st visit, the cashier was sick and ready to pass out and this is who you have greeting folks, she had to stop twice and walk away, 2nd visit, different cashier had to finish from the back and then hang a deodorizer in the bathroom before taking our order, and you wonder why it's not busy in the restaurant.