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Arby's

3.9
(869 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7790 Beechmont Ave, Cincinnati, OH
45255, United States

Hours

Reviews

3.9
869 reviews
5 stars
386
4 stars
225
3 stars
148
2 stars
40
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, with many noting quick service during busy times.

Order Accuracy

Multiple reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.

Cleanliness

The restaurant was often described as clean, contributing positively to the overall dining experience.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • MM
    Mark Musselman
    Jan 30, 2026
    5.0
    Steak nuggets. Yummy
  • DD
    Daniel Deems
    Dec 23, 2025
    1.0
    Forgot several items on my order and a couple items were not correct. They did make it right, but this has to be the worst Arbys I've ever had the displeasure of giving money to. Go elsewhere for something to eat.
  • SM
    Sandy McMillan
    Dec 14, 2025
    5.0
    A friendly staffer named Hutch, waited on me and he was extremely nice. Excellent customer service. Kind of rare nowadays. Enjoyed my visit.
  • CC
    Chump Change
    Dec 11, 2025
    5.0
    Food was great and the service was too. It's nice having something other than a burger joint to choose from
  • DH
    david harris
    Dec 1, 2025
    5.0
    I placed my order and it was ready in about 2 minutes. Crystal took my order and was very professional and friendly. I really appreciated not having to order from a kiosk. They truly seemed to be happy I was there.This was during the lunch rush and I was very impressed by how well this location was operating. I'll definitely be back.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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