Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, hard, or improperly prepared food, with some experiencing food poisoning.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including disrespectful interactions and poor service.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a filthy soda machine.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
Management Issues
Reviews pointed to poor management practices, including staff being rude to customers and a lack of effective leadership.
SR
Shiann Ray
Oct 21, 2025
1.0
I don’t typically leave reviews but I have been to this location multiple times as it is the closest place from home and from work. Let me tell you, after the dayshift crew leaves this Wendy’s location needs to just close for the night.
Multiple times my order is has been wrong, so I stopped using the mobile app to go to the drive through instead.
Tonight the order was correct but the food is as if it sat there for 4 hours and the spicy nuggets were as hard as bricks. My spicy chicken sandwich was the messiest thing to try to eat. Cold fries. The only thing I was happy with was the coke.
The worst part was the person, working the window, was being rude to the person ordering behind me over the intercom. Then once they pulled around the person working the window continued to complain and discuss the customer who just ordered as I sat waiting for my order with my window down.
I absolutely refuse to go to this Wendy’s location in the evening again. Don’t waste your time or money if you’re going here after 6pm.
RH
Robert MechMan Halasz
Oct 17, 2025
1.0
To charge someone for sauces is unacceptable. Some people do not like ketchup and to charge someone for a dipping sauce that is not the normal is discrimination. I hope you change this policy or lose many customers.
MB
M Banks
Sep 26, 2025
5.0
Wendy's is the only fast food chain I know of, that is consistent. May not sound important but you know the quality of the food you're getting you know what it's going to taste like you know that you're going to get good service.
In all my travels I have confidence in Wendy's
VG
Venus “in” Gemini
Sep 11, 2025
1.0
Do NOT and I mean DO NOTTTTT eat here. I ate ONE THING YESTERDAY and it was just chicken nuggets from here. Woke up at 2 in the morning and I’ve been throwing up ever since. And I have a tough stomach. YOU ARE LIKELY TO GET FOOD POISONING FROM HERE. LISTEN AND LEARN FROM MY MISTAKES, DO NOT EAT HERE!!!!!!! I SKIMMED THE REVIEWS FOR LESS THAN A MINUTE AND ALREADY FOUND A HANDFUL OF PEOPLE TELLING YOU HOW FILTHY IT IS IN THIS ESTABLISHMENT.
AE
Alicia Eckard
Sep 1, 2025
1.0
DO NOT GIVE THIS WENDY'S ANY OF YOUR BUSINESS OR MONEY! Every single time I get food or drinks from this location specifically I regret it instantly. The food is always always always cold and hard. The staff is incredibly rude and show no respect for the customers. And this is not just 1 or 2 of the workers, it has every worker. I have ever been in contact with this Wendy's. I tried to avoid it at all costs but sometimes I still have to break down and go there because of the time limit on my lunch is very short. And wendy's is the closest, so I don't know, but I do not recommend at all!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chillicothe, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chillicothe, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 851-4604.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1490 N Bridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Chillicothe, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Chillicothe, OH?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does the 1490 N Bridge St Wendy’s offer breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this location offers delivery and takeout. You can order through the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's on 1490 N Bridge St?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy’s location?
You can call (740) 851-4604, use the Customer Care Live Chat on Wendy's Contact page, or complete the Wendy’s Customer Satisfaction Survey online.
Are there career opportunities available at this Wendy's in Chillicothe?
To check current job openings at this location, visit the Wendy's Careers page and search for Chillicothe, OH.
Where can I find menu pricing and nutrition information?
Menu pricing and nutrition details can be viewed on order.wendys.com or the Wendy's mobile app after selecting this location.
What are some nearby places of interest around Wendy’s at 1490 N Bridge St?
Nearby places include Olive Garden (Italian restaurant), Texas Roadhouse (steakhouse), Little Caesars Pizza, and Panda Express for varied dining options.
Can I get my car washed near Wendy's on N Bridge St?
Yes, Crystal Klean Car Wash and Ultimate Shine Car Wash are nearby if you want to get your car cleaned before or after your meal.
What automotive services are close to Wendy’s in Chillicothe?
Monroe's Collision and Three-C Body Shop are nearby for auto body and repair services, making it convenient to combine vehicle care with a meal at Wendy’s.