Wendy's

3.5
268 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1490 N Bridge St, Chillicothe, OH
45601, United States

Hours

Reviews

3.5
268 reviews
5 stars
100
4 stars
65
3 stars
33
2 stars
18
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, hard, or improperly prepared food, with some experiencing food poisoning.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including disrespectful interactions and poor service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a filthy soda machine.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.

Management Issues

Reviews pointed to poor management practices, including staff being rude to customers and a lack of effective leadership.
  • SR
    Shiann Ray
    Oct 21, 2025
    1.0
    I don’t typically leave reviews but I have been to this location multiple times as it is the closest place from home and from work. Let me tell you, after the dayshift crew leaves this Wendy’s location needs to just close for the night. Multiple times my order is has been wrong, so I stopped using the mobile app to go to the drive through instead. Tonight the order was correct but the food is as if it sat there for 4 hours and the spicy nuggets were as hard as bricks. My spicy chicken sandwich was the messiest thing to try to eat. Cold fries. The only thing I was happy with was the coke. The worst part was the person, working the window, was being rude to the person ordering behind me over the intercom. Then once they pulled around the person working the window continued to complain and discuss the customer who just ordered as I sat waiting for my order with my window down. I absolutely refuse to go to this Wendy’s location in the evening again. Don’t waste your time or money if you’re going here after 6pm.
  • RH
    Robert MechMan Halasz
    Oct 17, 2025
    1.0
    To charge someone for sauces is unacceptable. Some people do not like ketchup and to charge someone for a dipping sauce that is not the normal is discrimination. I hope you change this policy or lose many customers.
  • MB
    M Banks
    Sep 26, 2025
    5.0
    Wendy's is the only fast food chain I know of, that is consistent. May not sound important but you know the quality of the food you're getting you know what it's going to taste like you know that you're going to get good service. In all my travels I have confidence in Wendy's
  • VG
    Venus “in” Gemini
    Sep 11, 2025
    1.0
    Do NOT and I mean DO NOTTTTT eat here. I ate ONE THING YESTERDAY and it was just chicken nuggets from here. Woke up at 2 in the morning and I’ve been throwing up ever since. And I have a tough stomach. YOU ARE LIKELY TO GET FOOD POISONING FROM HERE. LISTEN AND LEARN FROM MY MISTAKES, DO NOT EAT HERE!!!!!!! I SKIMMED THE REVIEWS FOR LESS THAN A MINUTE AND ALREADY FOUND A HANDFUL OF PEOPLE TELLING YOU HOW FILTHY IT IS IN THIS ESTABLISHMENT.
  • AE
    Alicia Eckard
    Sep 1, 2025
    1.0
    DO NOT GIVE THIS WENDY'S ANY OF YOUR BUSINESS OR MONEY! Every single time I get food or drinks from this location specifically I regret it instantly. The food is always always always cold and hard. The staff is incredibly rude and show no respect for the customers. And this is not just 1 or 2 of the workers, it has every worker. I have ever been in contact with this Wendy's. I tried to avoid it at all costs but sometimes I still have to break down and go there because of the time limit on my lunch is very short. And wendy's is the closest, so I don't know, but I do not recommend at all!

Frequently Asked Questions About Wendy's

Is 1490 N Bridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.