Wendy's

3.7
1321 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
102 N Bridge St., Chillicothe, OH
45601, United States

Hours

Reviews

3.7
1,321 reviews
5 stars
498
4 stars
330
3 stars
230
2 stars
98
1 star
165

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attention.

Food Quality

Feedback on food quality was mixed, with some praising it while others complained about cold or poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions, particularly in the restrooms.

Speed of Service

Customers frequently mentioned slow service, both in drive-thru and dine-in experiences.
  • DJ
    David Jewett
    Nov 16, 2025
    1.0
    Watched an elder woman employee cough in her hands twice and then touch every item I ordered including my payment method. Absolutely disgusting. Will never go back to this location.
  • JW
    josey walker
    Nov 7, 2025
    4.0
    We got 6 ice creams and they was really good!
  • PD
    Photo Dude
    Oct 30, 2025
    1.0
    Absolutely the worst Wendy's in existence. Tonight I arrived on the lot at 8:30pm with 4 cars in front of me. We sat and sat and sat. Finally one car moved up. The third car gave up and left. I finally got to the drive thru speaker at 9pm!! 30 freaking minutes!! I had a mobile order in but still had to wait in line. I called the phone while waiting to see if I could just bypass everyone in the DT and was told no that I had to wait in line. Then I get to the window finally and I'm told they are out of chilli. But they can't refund my money for the chili. They obviously aren't smart enough to do that. Instead they want to give me a crispy chicken sandwich. It's a $4.99 chilli! This location is a joke. I with corporate in Columbus would take a good look at it and do something. They loose a lot of customers. It total i watched 6 vehicles drive off and go to other restaurants because of sitting in the DT for so long.
  • KL
    Kristina Liste-Howard
    Oct 30, 2025
    1.0
    This location has gotten really bad with their service, especially in the drive thru. They never have chili. Ive even called ahead and they said it would be two hours before chili would be ready. It's chili season. Get it together and get it ready! I can go over to the other locations and get it with no problem but I try this location because it is closer to my work. From now on I'll just go ahead and skip this location.
  • KK
    Kat
    Oct 5, 2025
    1.0
    Paid for a large meal and the fries in the large was barely ½ filled. The food was barely warm and the guy who handed us the food handed the bag and turned around quickly closing the window without saying a word. I won't go back to this location until they clean up their crap and give the correct portions. $23 for $15 worth is a rip off. Update: Food tasted like CRAP. I will never go back and I feel like I wasted my time and money. Guess I'll go to the McDonald's right by it instead since their customer service is good and food is fresh. I bet this Wendy's would fail an inspection at this point, food tasted like it was sitting out for a while. I took a bite and threw it away.

Frequently Asked Questions About Wendy's

Is Chillicothe-Bridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.