Wendy's

3.7
1328 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
102 N Bridge St., Chillicothe, OH
45601, United States

Hours

Reviews

3.7
1,328 reviews
5 stars
500
4 stars
329
3 stars
232
2 stars
100
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.

Cleanliness

Several customers noted unsanitary conditions, particularly in the restrooms, and expressed concerns about the overall cleanliness of the restaurant.

Customer Service

Feedback indicated a lack of professionalism and friendliness from staff, with multiple reports of rude behavior and poor management.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold or poorly prepared items, leading to a mixed perception of food quality.
  • MM
    Mysteriousgamer
    Dec 31, 2025
    1.0
    Literally got kicked out for sitting in the place for 3 minutes so I wasn't standing in the snowstorm
  • AW
    Andy Wettersten
    Nov 26, 2025
    2.0
    Took me a hour to get my food talk about fast food
  • VV
    VintageVagabond
    Nov 21, 2025
    5.0
    Food was hot and fresh!
  • DJ
    David Jewett
    Nov 16, 2025
    1.0
    Watched an elder woman employee cough in her hands twice and then touch every item I ordered including my payment method. Absolutely disgusting. Will never go back to this location.
  • PD
    Photo Dude
    Oct 30, 2025
    1.0
    Absolutely the worst Wendy's in existence. Tonight I arrived on the lot at 8:30pm with 4 cars in front of me. We sat and sat and sat. Finally one car moved up. The third car gave up and left. I finally got to the drive thru speaker at 9pm!! 30 freaking minutes!! I had a mobile order in but still had to wait in line. I called the phone while waiting to see if I could just bypass everyone in the DT and was told no that I had to wait in line. Then I get to the window finally and I'm told they are out of chilli. But they can't refund my money for the chili. They obviously aren't smart enough to do that. Instead they want to give me a crispy chicken sandwich. It's a $4.99 chilli! This location is a joke. I with corporate in Columbus would take a good look at it and do something. They loose a lot of customers. It total i watched 6 vehicles drive off and go to other restaurants because of sitting in the DT for so long.

Frequently Asked Questions About Wendy's

Is Chillicothe-Bridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Chillicothe-Bridge Wendy's location currently open?

Yes, this Wendy's location in Chillicothe, OH is open and committed to serving quality food every day.