Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attention.
Food Quality
Feedback on food quality was mixed, with some praising it while others complained about cold or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions, particularly in the restrooms.
Speed of Service
Customers frequently mentioned slow service, both in drive-thru and dine-in experiences.
DJ
David Jewett
Nov 16, 2025
1.0
Watched an elder woman employee cough in her hands twice and then touch every item I ordered including my payment method. Absolutely disgusting. Will never go back to this location.
JW
josey walker
Nov 7, 2025
4.0
We got 6 ice creams and they was really good!
PD
Photo Dude
Oct 30, 2025
1.0
Absolutely the worst Wendy's in existence. Tonight I arrived on the lot at 8:30pm with 4 cars in front of me. We sat and sat and sat. Finally one car moved up. The third car gave up and left. I finally got to the drive thru speaker at 9pm!! 30 freaking minutes!!
I had a mobile order in but still had to wait in line. I called the phone while waiting to see if I could just bypass everyone in the DT and was told no that I had to wait in line.
Then I get to the window finally and I'm told they are out of chilli. But they can't refund my money for the chili. They obviously aren't smart enough to do that. Instead they want to give me a crispy chicken sandwich. It's a $4.99 chilli!
This location is a joke. I with corporate in Columbus would take a good look at it and do something. They loose a lot of customers. It total i watched 6 vehicles drive off and go to other restaurants because of sitting in the DT for so long.
KL
Kristina Liste-Howard
Oct 30, 2025
1.0
This location has gotten really bad with their service, especially in the drive thru. They never have chili. Ive even called ahead and they said it would be two hours before chili would be ready. It's chili season. Get it together and get it ready! I can go over to the other locations and get it with no problem but I try this location because it is closer to my work. From now on I'll just go ahead and skip this location.
KK
Kat
Oct 5, 2025
1.0
Paid for a large meal and the fries in the large was barely ½ filled. The food was barely warm and the guy who handed us the food handed the bag and turned around quickly closing the window without saying a word. I won't go back to this location until they clean up their crap and give the correct portions. $23 for $15 worth is a rip off.
Update: Food tasted like CRAP. I will never go back and I feel like I wasted my time and money. Guess I'll go to the McDonald's right by it instead since their customer service is good and food is fresh. I bet this Wendy's would fail an inspection at this point, food tasted like it was sitting out for a while. I took a bite and threw it away.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chillicothe, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chillicothe, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 772-4336.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chillicothe-Bridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Chillicothe, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Chillicothe-Bridge Wendy's location currently open?
Yes, this Wendy's location in Chillicothe, OH is open and committed to serving quality food every day.
What are the operating hours for drive-thru at Wendy's in Chillicothe?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's offer breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (740) 772-4336, contact Customer Care via their website, or call 888-624-8140.
Is there drive-thru service available at this Wendy's?
Yes, drive-thru service is available daily from 6:00 AM to 1:00 AM.
What nearby restaurants are close to this Wendy's where I can find other dining options?
Nearby dining options include Donatos Pizza, Good Guys Pizza Subs & Pub, McDonald's, Rally's at 133 N. Bridge Street, and Buckeye Indian Grill.
Are there any nearby gas stations near Wendy's for convenience?
Yes, nearby gas stations include Valero and Marathon, which can be convenient if you are fueling up before or after your visit.
What other local services can I find near Wendy's in Chillicothe?
Nearby services include Right Way Heating and Cooling (HVAC), Jackson Hewitt Tax Service (financial advising), Happy Hounds Pet Spa (pet grooming), and Good Health Chiropractic Center (health and medical).