Taco Bell

3.5
569 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1247 Western Avenue in Chillicothe. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1247 Western Avenue, Chillicothe, OH
45601, United States

Hours

Reviews

3.5
569 reviews
5 stars
216
4 stars
117
3 stars
93
2 stars
48
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Numerous reviews mentioned issues with food quality, such as cold items, incorrect orders, and under-filled items.

Staffing Issues

Several customers noted that the location is often short-staffed, leading to delays and poor service.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by frequent complaints.

Cleanliness

There were complaints about the cleanliness of the restaurant, including dirty floors and unsanitary conditions.
  • AT
    Ashley Travels
    Nov 4, 2025
    1.0
    The food here is never made right they always put minimal effort into it they don’t even put the right ingredients or the right amount if I’m paying 5$ for some loaded fries I’m expecting it to be made right with the right ingredients they put tomatoes not PICO and on top of that they had less than the regular portion of fries in there and the meat tasted old and looked disgusting … as for my burrito it’s like they’re making these 6$ burritos smaller and smaller each time it’s ridiculous the 2$ burritos come with more rice and meat in it than a 6$ burrito. What are they doing ? Eating the food for free in there and then just under making actual paying customers food to make up for the food loss or something in the store ? Please get it together. And get your freshness in check and train your employees the correct ingredients that go in items!
  • RG
    Roland Graves
    Oct 24, 2025
    5.0
    Great food good people
  • HJ
    Heather Jones
    Oct 18, 2025
    5.0
    Great customer service
  • RL
    Recovery Road Services LLC
    Sep 26, 2025
    4.0
    It was fast and good
  • EC
    Elizabeth C
    Aug 15, 2025
    1.0
    8/15/25 I waited at the front counter for my order to be taken from 6:16 to 6:42 in the evening. 26 minutes. At 6:25 the woman who was telling the others what to do, said to me from the back that they would be a second, to use the kiosk. They were sending order after order, non stop, through the drive thru. People would come in behind me and then leave. There is no care for the customer, no care for the loss of revenue due to lack of service. And my son had to fight to get someone to acknowledge him to get the cup of cheese they forgot, only to be told he had to pay .60 some cents for it even though they forgot to put it in our order, period. So...lose multiple orders from lost customers that quickly adds or but make sure we charge. 60 some cents for a cup of cheese. There is currently a customer up front waiting, now that I'm finally sitting and eating, telling the workers about more customers that just walked out, and he himself has been waiting for a while and has kids in the car, hungry. Absolute worst customer service ive ever experienced.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday.

How late is Taco Bell open on Fridays and Saturdays?

On Fridays and Saturdays, Taco Bell's drive-through is open until 3:00 AM.