Dunkin'

3.9
181 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chillicothe, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
800 Western Avenue, Chillicothe, OH
45601, United States

Hours

Reviews

3.9
181 reviews
5 stars
100
4 stars
31
3 stars
13
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.

Food Quality

The quality of food and drinks was inconsistent, with complaints about stale donuts, poorly made drinks, and burnt food.

Cleanliness

Several reviews highlighted concerns about cleanliness, including unsanitary food handling practices and the presence of pests.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service from specific employees and enjoyed the coffee and donuts when they were fresh.

Operational Issues

Customers expressed frustration over the drive-thru efficiency, inconsistent opening hours, and overall management of the location.
  • CC
    Carrie Conley
    5 days ago
    1.0
    I ordered a coffee and sandwich to go. I waited forever for my coffee, only because the girl that "yelled" out what it was, could not be heard over the blaring music. I wasn't given an order number, no one took my name. After I looked at the coffee to see it was what I ordered, I took it and waited on my sandwich. After about 20 minutes I asked a lady if she could check on it for me, she didn't ask what I got only said they were working as fast as they could, to their credit they were busy. After another 15 min the snippy lady who told me they were working as fast as they could finally asked me what I ordered, I told her, then she asked me what the number was on my cup, I told her. She said oh here it is. It was in the mobile order spot! There all the time. If she would have taken 5 seconds when I asked the first time I probably would give them them 2 stars.. it was my first experience..probably my last. Sorry 😞
  • ML
    Maddie Layne
    Nov 17, 2025
    5.0
    The workers really care about the quality of your experience and the food always hits, but from time to time the coffee doesn’t taste right but they are glad remake it.
  • JG
    Jennifer Glispie
    Nov 7, 2025
    1.0
    All the workers have attitude they focus on drinks and drive thru. My order is always donuts and hash browns and for some reason it takes them 25 min to have it ready like today I been waiting 15 min so far and they aren’t even close to getting my order done you have 6 workers and the majority are focused on drinks and DT what about counter . They done lost my business I’ll go elsewhere
  • CL
    Chad Long
    Oct 7, 2025
    2.0
    The food is mediocre and the staff keep the music insanely loud to the point you can’t hold a conversation to dine in . They mess up orders frequently as well ,
  • RS
    Rachel Shepard
    Oct 3, 2025
    1.0
    I walked into the lobby and noticed their Halloween decor was… moving. If they’re out in the daylight, you know there is a roach problem.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chillicothe, OH?

Dunkin' in Chillicothe, OH is open daily from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services.