Dunkin'

3.9
193 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chillicothe, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
800 Western Avenue, Chillicothe, OH
45601, United States

Hours

Reviews

3.9
193 reviews
5 stars
105
4 stars
31
3 stars
15
2 stars
13
1 star
29

What are people saying?

AI-generated from recent customer reviews

Inconsistency

Customers frequently reported inconsistency in drink preparation and order accuracy, leading to dissatisfaction.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times, contributing to a negative experience.

Food Quality

The quality of food items, particularly donuts and sandwiches, was often criticized for being stale or poorly prepared.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that experiences can vary.
  • MM
    maelynn11
    Dec 23, 2025
    1.0
    I ordered an iced vanilla latte from Dunkin. This is the drink I get wherever I go. When I order here it's never the same. There is no consistency what so ever. It's almost as if I order something and it is up to the barista on if they actually want to make that drink or just want to give me a cup of milk. I ordered today and it tastes like they just gave me a cup of milk with water and a drop of espresso just to make it slightly brown. It looks like a chia latte. It tastes like crap. Doesn't even taste like there is vanilla in it. If I could post a picture I would. I'm tired of the inconsistency of the drinks. I'm tired of not getting what I ordered. If someone were to asked me about where to get coffee I would say to go to OUC and go to the Coffee Hub. It's a little more money but it's worth the money. You get what you want. You get actual coffee and not milk. And it's a nice environment and the people that work there are very nice. The only reason I went to Dunkin today was because they were closed due to winter break. Even going to McDonald's to get a coffee would be better than Dunkin at this point. Do not waste your money here.
  • AT
    April Tackett
    Dec 20, 2025
    1.0
    I've ordered the same drink for the past 2 days...today's im not sure what they made today and completely left off the cold foam and crumbles that they charge extra for.
  • BJ
    Bob Jeff
    Dec 11, 2025
    1.0
    I ordered a drink and the girl at the window was really rude looked at me with disgust and told me my drink looked disgusting and she took my change and didn't give it to me
  • ND
    Nicole Dooley
    Dec 1, 2025
    5.0
    The iced coffee was made really well, got the $6 meal deal. Hashbrowns were mid, but not terrible. The bagel sandwich was pretty good, too. The coffee, though, I was impressed by it.
  • CC
    Carrie Conley
    Nov 19, 2025
    1.0
    I ordered a coffee and sandwich to go. I waited forever for my coffee, only because the girl that "yelled" out what it was, could not be heard over the blaring music. I wasn't given an order number, no one took my name. After I looked at the coffee to see it was what I ordered, I took it and waited on my sandwich. After about 20 minutes I asked a lady if she could check on it for me, she didn't ask what I got only said they were working as fast as they could, to their credit they were busy. After another 15 min the snippy lady who told me they were working as fast as they could finally asked me what I ordered, I told her, then she asked me what the number was on my cup, I told her. She said oh here it is. It was in the mobile order spot! There all the time. If she would have taken 5 seconds when I asked the first time I probably would give them them 2 stars.. it was my first experience..probably my last. Sorry 😞

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chillicothe, OH?

Dunkin' in Chillicothe, OH is open daily from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services.