Numerous customers reported problems with order accuracy and long wait times, often leading to dissatisfaction.
Pricing Concerns
Many reviews highlighted that prices are perceived as too high for the quality and quantity of food received.
Management Problems
Several customers expressed frustration with management, citing poor handling of complaints and overall service quality.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold items and incorrect orders.
Positive Staff Interactions
Despite the issues, many reviews noted that staff members were friendly and helpful.
BB
Bob Baemel
Nov 17, 2025
2.0
Went there for dessert last weekend after taking my wife to the Pour House for dinner. Incidentally, it may be of note that the same person that owns the Pour House also owns both Dairy Queens in Chillicothe.
I ordered two small chocolate cones + the size of the cones I was handed was borderline comical... And mind you the bill for these two cones was over $6. Nothing special, just a small chocolate cone x 2
A complete rip-off. I don't know whether they're telling these kids to purposely short people on the amount of ice cream they put on a cone but I for one will not be going back. Witts custard is a far better deal
CC
Charles
Oct 16, 2025
5.0
Good place for sweet treats, moolates and seasonal blizzards but prices are higher than I'd like to pay now
NR
Nicholas Ryan
Sep 21, 2025
5.0
Overpriced, but manager Miranda is nice.
SL
Sapper LDR
Sep 1, 2025
1.0
I ordered 3 hotdogs without cheese or chili. They gave me chili. I ordered 3 more plain hotdogs... Got chili again.. what the .... Never again.
PB
Paige Bonner
Sep 1, 2025
5.0
Great service, they listened to my little kids when they ordered and got the order right, food was all made fresh, and they made sure we had everything we needed. Probably the best Dairy Queen I’ve been to.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Chillicothe, OH?
The Dairy Queen Grill & Chill at 171 N Bridge St, Chillicothe, OH is open daily from 11:00 AM to 9:00 PM, except on certain holidays when hours may vary or the location may be closed.
Is Dairy Queen Grill & Chill in Chillicothe family-friendly and accessible for young children?
Yes, Dairy Queen Grill & Chill welcomes families and children. The location offers booster seats, high chairs, and is wheelchair accessible to ensure a comfortable visit for all guests.
What signature menu items can I expect at Dairy Queen Grill & Chill Chillicothe?
You can enjoy their famous Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes and malts, and order custom ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill Chillicothe have a drive-thru option?
Yes, the Chillicothe Dairy Queen offers a drive-thru for convenient ordering and pickup.
Can I order Dairy Queen Grill & Chill Chillicothe’s menu online?
Yes, you can place online pickup orders through their official website via https://www.dairyqueen.com/en-us/order/pickup/n/15860/.
Are there outdoor seating options available at Dairy Queen Grill & Chill in Chillicothe?
Yes, this location provides outdoor seating for customers who prefer to dine outside.
Is Dairy Queen Grill & Chill Chillicothe closed on major holidays?
Yes, the location is closed on Thanksgiving Day (Nov 27, 2025), Christmas Eve and Christmas Day (Dec 24-25, 2025), and New Year’s Day (Jan 1, 2026). It has reduced hours on New Year’s Eve (open 11 AM - 6 PM).
What nearby fast food options are available around Dairy Queen Grill & Chill Chillicothe?
Nearby fast food options include Subway and Pizza Hut, both within close proximity to the Dairy Queen. These offer alternatives like sandwiches and pizza if you're exploring quick meal options in the area.
Are there any community centers or non-profit organizations near Dairy Queen Grill & Chill Chillicothe?
Yes, nearby you’ll find the American Red Cross of South Central Ohio, The Landrum Youth Empowerment Center, and The Peace Center, offering community services and support.
What are some local automotive services near Dairy Queen Grill & Chill Chillicothe that I might visit?
Nearby automotive-related places include O'Reilly Auto Parts, Chillicothe Spot Free Car Wash, Ryan Sells For Nourse car dealer, Ohio New And Used Cars, AutoZone, and Nourse EZ Trucks for parts, washing, purchasing, or repairs.