Dairy Queen Grill & Chill

3.7
574 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
171 N Bridge St, Chillicothe, OH
45601-2619, United States

Hours

Reviews

3.7
574 reviews
5 stars
234
4 stars
131
3 stars
90
2 stars
37
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy and long wait times, often leading to dissatisfaction.

Pricing Concerns

Many reviews highlighted that prices are perceived as too high for the quality and quantity of food received.

Management Problems

Several customers expressed frustration with management, citing poor handling of complaints and overall service quality.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold items and incorrect orders.

Positive Staff Interactions

Despite the issues, many reviews noted that staff members were friendly and helpful.
  • BB
    Bob Baemel
    Nov 17, 2025
    2.0
    Went there for dessert last weekend after taking my wife to the Pour House for dinner. Incidentally, it may be of note that the same person that owns the Pour House also owns both Dairy Queens in Chillicothe. I ordered two small chocolate cones + the size of the cones I was handed was borderline comical... And mind you the bill for these two cones was over $6. Nothing special, just a small chocolate cone x 2 A complete rip-off. I don't know whether they're telling these kids to purposely short people on the amount of ice cream they put on a cone but I for one will not be going back. Witts custard is a far better deal
  • CC
    Charles
    Oct 16, 2025
    5.0
    Good place for sweet treats, moolates and seasonal blizzards but prices are higher than I'd like to pay now
  • NR
    Nicholas Ryan
    Sep 21, 2025
    5.0
    Overpriced, but manager Miranda is nice.
  • SL
    Sapper LDR
    Sep 1, 2025
    1.0
    I ordered 3 hotdogs without cheese or chili. They gave me chili. I ordered 3 more plain hotdogs... Got chili again.. what the .... Never again.
  • PB
    Paige Bonner
    Sep 1, 2025
    5.0
    Great service, they listened to my little kids when they ordered and got the order right, food was all made fresh, and they made sure we had everything we needed. Probably the best Dairy Queen I’ve been to.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Chillicothe, OH?

The Dairy Queen Grill & Chill at 171 N Bridge St, Chillicothe, OH is open daily from 11:00 AM to 9:00 PM, except on certain holidays when hours may vary or the location may be closed.

Is Dairy Queen Grill & Chill in Chillicothe family-friendly and accessible for young children?

Yes, Dairy Queen Grill & Chill welcomes families and children. The location offers booster seats, high chairs, and is wheelchair accessible to ensure a comfortable visit for all guests.