Many customers reported dissatisfaction with the food quality, citing issues like cold, stale, or poorly prepared items.
Service Issues
Numerous reviews highlighted poor service experiences, including rude staff, incorrect orders, and long wait times.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.
Pricing Concerns
Several reviews mentioned rising prices and perceived value issues, with customers feeling that portions were smaller or not worth the cost.
MM
Mike Middleton
Dec 22, 2025
1.0
This is a terrible place to eat. Absolutely terrible the driest hamburger I ever have eaten. I tried to call back and they wouldn't answer the phone. I understand why they don't answer the phone
NB
Nickole Bice
Dec 19, 2025
1.0
We spent 52.00 for just 3 people to eat out. And the food was garbage. Don't go there!
TS
Terra Spurlock
Nov 19, 2025
1.0
Ordered 4 chilli dogs, got to work only had two. Was charged for 2 MEALS instead of 4 chilli dogs. Too busy talking and chilling with the other coworkers to get a simple order correct. NEVER TOING HERE AGAIN. THANKS DQ
GC
Greg Carr
Oct 12, 2025
5.0
Nice place to get a quick bite after a busy day or celebrate an accomplishment.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Chillicothe specialize in?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries as part of its fast-food menu.
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill in Chillicothe is open from 11:00 AM to 8:00 PM Monday through Friday.
Is Dairy Queen Grill & Chill open on holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving (November 27), Christmas Eve and Day (December 24-25), and New Year's Day (January 1). It closes early at 6:00 PM on New Year's Eve (December 31).
Does this Dairy Queen location offer drive-thru service?
Yes, the Chillicothe Dairy Queen Grill & Chill features a drive-thru service.
Is this Dairy Queen location family-friendly and suitable for kids?
Yes, Dairy Queen Grill & Chill welcomes families and is good for kids, offering a family-friendly environment.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place orders online for pickup via their order page at https://www.dairyqueen.com/en-us/order/pickup/n/15861/.
Does Dairy Queen Grill & Chill have outdoor seating available?
Yes, this location offers outdoor seating for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Foothold Market, a community services and home goods store; Mariposas Mexican Cuisine for Mexican food; and Chillicothe Fine Arts Academy Gallery and Gifts for art enthusiasts.
Is there a gym or fitness center near Dairy Queen Grill & Chill in Chillicothe?
Yes, customers can visit nearby gyms such as Nature's Hamsa, All About That Breath, Crossfit Incognito, and the YMCA of Ross County for fitness activities.
Are there any services for children's education or care near Dairy Queen Grill & Chill?
Yes, nearby educational and care facilities include The Play & Learn Express preschool and K & C Educational Associates tutoring center.