Subway

3.4
199 reviews
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Business Details

12766 Chillicothe Road, Chesterland, OH
44026, United States
(440) 729-8404
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chesterland Subway® Restaurant at 12766 Chillicothe Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
12766 Chillicothe Road, Chesterland, OH
44026, United States

Hours

Reviews

3.4
199 reviews
5 stars
75
4 stars
41
3 stars
21
2 stars
20
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, disorganized checkout processes, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, including poorly made sandwiches, stale ingredients, and incorrect orders.

Cleanliness

Customers frequently mentioned unsanitary conditions in the dining area and sandwich preparation stations.

Positive Experiences

Some customers praised friendly staff and good food, noting that their experiences were generally positive despite the overall negative trends.

Drive-Thru Problems

Several reviews indicated issues with the drive-thru service, including long wait times and incorrect orders.
  • CK
    Craig Keller
    Nov 6, 2025
    3.0
    Its kinda sad to to one upper aged gentle lady working very hard but oh so painfully slow. 3rd time visiting after 5 and she's there alone , just not sure how we feel??
  • MB
    Mary Battenfield
    Oct 21, 2025
    1.0
    First was greeted by 2 guys that acted high or unwell sitting around. Was overcharged by $2.50 and when told the guy refused to refund my money. Told me to call tomorrow when manager was there. No answer when I called either time. Very disappointed. My sandwich was on sale, and trs I got double meat, but still should have gotten the sale price plus the double meat. Very disappointed in Subway.
  • LG
    Lindsey Greene
    Oct 5, 2025
    3.0
    This Subway is usually ok, although I haven't been there in a while. Today was not a good experience. I definitely don't recommend the drive thru. We got 2 sandwiches and they were all mixed up. The one that was supposed to be a foot long was a 6 inch and vice versa, wrong ingredients on each, sauce was a total mess, and the bread was dried out. It also took longer than I would have expected. I was very disappointed since Subway is costly these days and we threw a bunch of it out since it wasn't what we ordered.
  • TS
    Tyler Stevens
    Sep 24, 2025
    1.0
    This subway is so bad I'd rather have Jared come back to make my sandwich
  • JS
    Jane Sedar
    Jul 18, 2025
    1.0
    Bread hard like really hard come on do better
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Frequently Asked Questions About Subway

Where is the Subway restaurant located in Chesterland?

The Subway is located at 12766 Chillicothe Road, Chesterland, OH 44026.

What are the operating hours of the Subway at 12766 Chillicothe Road?

This Subway is open daily from 9:00 AM to 9:00 PM.