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Subway

3.4
(199 reviews)

Business Details

(440) 729-8404
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chesterland Subway® Restaurant at 12766 Chillicothe Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
12766 Chillicothe Road, Chesterland, OH
44026, United States

Hours

Reviews

3.4
199 reviews
5 stars
75
4 stars
41
3 stars
21
2 stars
20
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and disorganized staff, leading to frustration.

Food Quality

Many reviews highlighted inconsistent food quality, including poorly made sandwiches, stale ingredients, and incorrect orders.

Staff Attitude

Several customers noted unfriendly or rude staff, contributing to a negative dining experience.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and messy food preparation areas.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency.
  • CK
    Craig Keller
    Nov 6, 2025
    3.0
    Its kinda sad to to one upper aged gentle lady working very hard but oh so painfully slow. 3rd time visiting after 5 and she's there alone , just not sure how we feel??
  • MB
    Mary Battenfield
    Oct 21, 2025
    1.0
    First was greeted by 2 guys that acted high or unwell sitting around. Was overcharged by $2.50 and when told the guy refused to refund my money. Told me to call tomorrow when manager was there. No answer when I called either time. Very disappointed. My sandwich was on sale, and trs I got double meat, but still should have gotten the sale price plus the double meat. Very disappointed in Subway.
  • LG
    Lindsey Greene
    Oct 5, 2025
    3.0
    This Subway is usually ok, although I haven't been there in a while. Today was not a good experience. I definitely don't recommend the drive thru. We got 2 sandwiches and they were all mixed up. The one that was supposed to be a foot long was a 6 inch and vice versa, wrong ingredients on each, sauce was a total mess, and the bread was dried out. It also took longer than I would have expected. I was very disappointed since Subway is costly these days and we threw a bunch of it out since it wasn't what we ordered.
  • TS
    Tyler Stevens
    Sep 24, 2025
    1.0
    This subway is so bad I'd rather have Jared come back to make my sandwich

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Chesterland?

The Subway is located at 12766 Chillicothe Road, Chesterland, OH 44026.

What are the operating hours of the Subway at 12766 Chillicothe Road?

This Subway is open daily from 9:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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