Dunkin'

Reviews

• PM

  Paula McNabb

  1 day ago
  5.0
  The Chardon Dunkin is great! And looks so nice since the remodel, inside and out! They are friendly and kind.
• YA

  Yolanda Andolsek

  3 days ago
  5.0
  “This Dunkin’ in Chardon takes care of you like family. They know my order, my coffee is always perfect, and the staff is consistently kind and fast. Best Dunkin’ around.”
• DW

  danielle wilson

  Apr 5, 2026
  2.0
  It would be great if they had munchkins or donuts in stock. My kids were a little disappointed when I promised them donuts and they only had a few of only the unpopular donuts available. I've never been to a donut shop that didn't have donuts mid-day, around noon. I don't frequently visit this location. So, maybe they were just having a bad day. I hope that's the case.
• RW

  rachel Wiley

  Feb 10, 2026
  1.0
  Really need some serious training. I’m mobile ordered and pulled up to the drive-through Three minutes after ordering. Waited over two minutes for them to Just say “HELLO?!” Like if your speaker is not working or something put up a sign so people know. I said that I had a mobile order for my name And then radio, Silence. I waited about three minutes and then I just pulled around to the window that was open All the boys were just talking inside, not coming up to the window or anything. After three minutes, the guy just walked up and handed me my drink in a bag and said nothing. I thought I had everything so I went to pull away and he’s like wait wait Your food. Like how am I supposed to know? I was missing something when they’re not talking at all?! I pulled back backwards and let them know that their drive-through really needs some work I should’ve said their customer service in general He didn’t even say sorry or anything Just stared blankly at me Every Dunkin’ Donuts I’ve ever gone to has always been so nice And helpful had lots of thank you’s and have a good days. So sad to see this one so bad I used to come here a lot and they were better. Never coming back now. I’ll go from Painesville and head into mentor to get coffee before heading into chardon from now on
• KH

  Kayla Hershberger

  Feb 6, 2026
  1.0
  BEWARE - got hot coffee and noticed it had curdled milk so I took it back in and asked for a new one and suggested the milk is bad. She brought me a new coffee but they had a huge 5 gal bucket of milk just sitting out on the counter where she was scooping the milk out with a cup she was clearly reusing. I asked if that’s the same milk as before, she says yes. I took the coffee, the milk still curdled. Waste of money. And absolutely unsanitary and serving spoiled milk…

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