Brand Certified
M Italian
4.5(3118 reviews)
Certified by M Italian • Mar 01, 2026
Business Details
22 West Orange St., Chagrin Falls, OH
44022, United States
Certified by M Italian • Mar 01, 2026
(440) 247-7474
Certified by M Italian • Mar 01, 2026
http://www.mitalian.com
Certified by M Italian • Mar 01, 2026
About
Certified by M Italian • Mar 01, 2026
Italian RestaurantRestaurantChef Art Pour Restaurant Group
M Italian boasts a true Italian atmosphere; it’s graced by its wide open spaces and an open kitchen that allows guests to be involved in a total Chef Art Pour dining experience. M Italian features classic Italian dishes such as pastas and salads with a Chef-driven twist -- along with distinctive pizzas home-cooked in our wood-burning oven.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Certified by M Italian • Mar 01, 2026
Hours
Certified by M Italian • Mar 01, 2026
Reviews
4.5
3,118 reviews
5 stars
2,268
4 stars
467
3 stars
170
2 stars
109
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and attentive service, there were several complaints about inattentive staff and long wait times.
Food Quality
The food received mixed reviews; some dishes were highly praised for their flavor and freshness, while others were criticized for being overcooked or bland.
Manager Interaction
Manager Bill was frequently mentioned positively for his attentiveness and efforts to enhance the dining experience, though some customers reported negative interactions with other staff.
Atmosphere
The restaurant's ambiance was generally well-received, with many noting it as inviting and suitable for special occasions, although noise levels were a common concern.
Parking Issues
Several reviews highlighted difficulties with parking, particularly during busy times, despite the availability of complimentary valet service.
- FFFCHFeb 16, 20265.0Extremely well managed establishment. Quick, competent, accurate and friendly service. Interesting menu, wide range of signature cocktails, serviceable wine list. Five stars all around!
- MWmary wielandFeb 14, 20261.0Let me start pricing saying that I drove 50 minutes to this restaurant. I've never been here. Came on Friday the 13th a day before Valentine's Day. Had reservations, We ended up sitting at the bar instead. Asked the bartender Samuel what he would recommend. He gave me a couple ideas. I asked for the pesto and told him To please go light on the pesto. My pasta was drowning in pesto. It was overcooked, and I couldn't eat it at all. Never came back to check on us finally when he did I told him to take my dish that I did not like it. He took it threw it in the trash and walked away. Never said anything the rest of the night took forever to bring us our bill. He did take the item off the bill. I grabbed a manager on my way out told him I would never be back told him the bartender Was not pleasant and the food was overcooked And I couldn't even eat it!! Not to mention that I drove so far to come there for my first time.
- AMandrew mFeb 12, 20265.0Spoke with manager Bill over the phone who quickly and professionally resolved an issue I had with a restaurant giftcard. Great staff member who deserves recognition!
- LPLuisana PratoFeb 11, 20265.0Best Italian restaurant I have been to! We visited for a couple of days and wanted to come back every single day. You can just taste the richness and love in every meal. The service is amazingly wonderful! I would fly back anytime just to eat here again! Definitely recommend, don’t miss out on some exquisite Italian food!!! Shoutout to Bill, he made us feel so welcomed.
- JTJust TanJan 31, 20265.0Amazing food, excellent service, and a great atmosphere. Everything we ordered was fresh and full of flavor and the staff made us feel truly welcome. Bill the Manager was so friendly! Our server Allie and Andrea were the best! Both ladies were friendly and provided excellent service! Worth every penny—can’t wait to come back!
Frequently Asked Questions About M Italian
Does M Italian accept reservations, and how can I make one?
Yes, M Italian accepts reservations. You can make a reservation through their OpenTable page at https://www.opentable.com/r/m-italian-reservations-chagrin-falls?restref=290434&lang=en-US&ot_source=Restaurant%20website.
What types of pickup and delivery services does M Italian offer?
M Italian offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What is the dining atmosphere and cuisine style at M Italian?
M Italian features a true Italian atmosphere with wide open spaces and an open kitchen, offering classic Italian dishes such as pastas, salads with a Chef-driven twist, and distinctive pizzas home-cooked in a wood-burning oven.
What are the regular operating hours of M Italian?
M Italian is open Monday through Friday from 11:00 AM to 10:00 PM, and Saturday and Sunday from 10:00 AM to 10:00 PM.
Are there any special holiday hours I should be aware of at M Italian?
Yes, for example, on November 26, 2025, M Italian is open from 11:00 AM to 9:00 PM, closed on November 27 and December 25, has reduced hours on December 24 from 11:00 AM to 8:00 PM, and special hours on December 31 and January 1.
What payment options are accepted at M Italian?
M Italian accepts American Express, Visa, Mastercard, and cash payments.
Does M Italian offer any options for families and children?
Yes, M Italian welcomes families and children and offers a children's menu. The atmosphere is casual and family-friendly.
Can I order food online for curbside pickup at M Italian?
Yes, you can order online for curbside pickup through their ordering website at https://monvengroup.orderexperience.net/65ccfc35b1df69d8810530ce/menu.
What nearby fitness centers are close to M Italian for a workout before or after dining?
Nearby fitness centers include Chagrin Valley Fitness, Ohio Personal Trainers, and Fitness Together, making it convenient to combine dining at M Italian with a workout session.
Are there any notable nearby places for a coffee or dessert after dining at M Italian?
Yes, nearby options include Lemon Falls Cafe and Marketplace for coffee and Ben & Jerry's ice cream shop for dessert.
What local beauty or spa services can I visit near M Italian?
Nearby beauty and spa services include Salon Platinum, John Robert's Spa, JG Aesthetics by Greer Plastic Surgery, Peace Love Tox, and 101 Hair.
Brand Certified Facts from M Italian
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