Business Details
About
Italian RestaurantRestaurant
M Italian boasts a true Italian atmosphere; it’s graced by its wide open spaces and an open kitchen that allows guests to be involved in a total Chef Art Pour dining experience. M Italian features classic Italian dishes such as pastas and salads with a Chef-driven twist -- along with distinctive pizzas home-cooked in our wood-burning oven.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.5
2,083 reviews
5 stars
1,477
4 stars
349
3 stars
113
2 stars
66
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times for seating, and inattentive staff, particularly during busy periods.
Food Quality
While some dishes received praise, others were criticized for being dry, bland, or poorly prepared, leading to mixed reviews on food quality.
Atmosphere
The restaurant has a vibrant atmosphere, but many found it too loud and cramped, making conversation difficult.
Staff Friendliness
Some reviews highlighted friendly and attentive staff, while others noted rude or dismissive behavior from certain servers.
Reservation Management
Several customers experienced issues with reservations being lost or not honored, leading to frustration during special occasions.
- JRJon Rovniak2 days ago5.0What a great restaurant. If if Chagrin Falls you must make this a stop. Food was outstanding, the manager came to table to greet us, and out server was excellent. Did I mention the bread?
- CBChristina Bean6 days ago2.0We have been here three times. Mostly because there is usually a table and the location is convenient. The place is nice, staff is fine, but the food just isn't great. Tomato sauces have strange spices. Chicken parm was one of the worst I have ever had, almost had no sauce on it; I had to ask for a side of sauce. The pizza is the best item they have imo. We took visitors from abroad and they didn't like it. Not ideal.
- BKBella KotkowskiNov 15, 20255.0Great food, great service, and an inviting manager. Wonderful time! We made a reservation ahead of time, showed up a bit early and we were still seated immediately. The room got a little loud as more people filled in and it became a little hard to hear each other, but the rest of the atmosphere was warm. The price for food was good, as the food was very filling and we went during happy hour.
- RLRachel LoomisNov 6, 20255.0I came here on my birthday tonight and was so pleased. The manager brought out prosecco and a cannoli with a candle.. he was very attentive and so so sweet! We sat on the patio where it was so cozy and warm. Highly recommend for any special occasion!!
- DDDaniel DahlhausenNov 4, 20255.0I love trying new places. I rarely find myself going back to the same place more than once, let alone multiple times. M Italian is an exception. I’ve been going here for years and their happy hour is excellent. I HIGHLY recommend the bang bang shrimp and the calamari. Overall, this restaurant checks all boxes for me and exceeds expectations most of the time I come in.
Frequently Asked Questions About M Italian
Does M Italian accept reservations, and how can I make one?
Yes, M Italian accepts reservations. You can make a reservation through their OpenTable page at https://www.opentable.com/r/m-italian-reservations-chagrin-falls?restref=290434&lang=en-US&ot_source=Restaurant%20website.
What types of pickup and delivery services does M Italian offer?
M Italian offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What is the dining atmosphere and cuisine style at M Italian?
M Italian features a true Italian atmosphere with wide open spaces and an open kitchen, offering classic Italian dishes such as pastas, salads with a Chef-driven twist, and distinctive pizzas home-cooked in a wood-burning oven.
What are the regular operating hours of M Italian?
M Italian is open Monday through Friday from 11:00 AM to 10:00 PM, and Saturday and Sunday from 10:00 AM to 10:00 PM.
Are there any special holiday hours I should be aware of at M Italian?
Yes, for example, on November 26, 2025, M Italian is open from 11:00 AM to 9:00 PM, closed on November 27 and December 25, has reduced hours on December 24 from 11:00 AM to 8:00 PM, and special hours on December 31 and January 1.
What payment options are accepted at M Italian?
M Italian accepts American Express, Visa, Mastercard, and cash payments.
Does M Italian offer any options for families and children?
Yes, M Italian welcomes families and children and offers a children's menu. The atmosphere is casual and family-friendly.
Can I order food online for curbside pickup at M Italian?
Yes, you can order online for curbside pickup through their ordering website at https://monvengroup.orderexperience.net/65ccfc35b1df69d8810530ce/menu.
What nearby fitness centers are close to M Italian for a workout before or after dining?
Nearby fitness centers include Chagrin Valley Fitness, Ohio Personal Trainers, and Fitness Together, making it convenient to combine dining at M Italian with a workout session.
Are there any notable nearby places for a coffee or dessert after dining at M Italian?
Yes, nearby options include Lemon Falls Cafe and Marketplace for coffee and Ben & Jerry's ice cream shop for dessert.
What local beauty or spa services can I visit near M Italian?
Nearby beauty and spa services include Salon Platinum, John Robert's Spa, JG Aesthetics by Greer Plastic Surgery, Peace Love Tox, and 101 Hair.