Location.com logo
Brand Certified

M Italian

4.5
(3118 reviews)

Business Details

(440) 247-7474
http://www.mitalian.com

About

Italian RestaurantRestaurantChef Art Pour Restaurant Group
M Italian boasts a true Italian atmosphere; it’s graced by its wide open spaces and an open kitchen that allows guests to be involved in a total Chef Art Pour dining experience. M Italian features classic Italian dishes such as pastas and salads with a Chef-driven twist -- along with distinctive pizzas home-cooked in our wood-burning oven.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

M Italian
22 West Orange St., Chagrin Falls, OH
44022, United States

Hours

Reviews

4.5
3,118 reviews
5 stars
2,268
4 stars
467
3 stars
170
2 stars
109
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and attentive service, there were several complaints about inattentive staff and long wait times.

Food Quality

The food received mixed reviews; some dishes were highly praised for their flavor and freshness, while others were criticized for being overcooked or bland.

Manager Interaction

Manager Bill was frequently mentioned positively for his attentiveness and efforts to enhance the dining experience, though some customers reported negative interactions with other staff.

Atmosphere

The restaurant's ambiance was generally well-received, with many noting it as inviting and suitable for special occasions, although noise levels were a common concern.

Parking Issues

Several reviews highlighted difficulties with parking, particularly during busy times, despite the availability of complimentary valet service.
  • FF
    FCH
    Feb 16, 2026
    5.0
    Extremely well managed establishment. Quick, competent, accurate and friendly service. Interesting menu, wide range of signature cocktails, serviceable wine list. Five stars all around!
  • MW
    mary wieland
    Feb 14, 2026
    1.0
    Let me start pricing saying that I drove 50 minutes to this restaurant. I've never been here. Came on Friday the 13th a day before Valentine's Day. Had reservations, We ended up sitting at the bar instead. Asked the bartender Samuel what he would recommend. He gave me a couple ideas. I asked for the pesto and told him To please go light on the pesto. My pasta was drowning in pesto. It was overcooked, and I couldn't eat it at all. Never came back to check on us finally when he did I told him to take my dish that I did not like it. He took it threw it in the trash and walked away. Never said anything the rest of the night took forever to bring us our bill. He did take the item off the bill. I grabbed a manager on my way out told him I would never be back told him the bartender Was not pleasant and the food was overcooked And I couldn't even eat it!! Not to mention that I drove so far to come there for my first time.
  • AM
    andrew m
    Feb 12, 2026
    5.0
    Spoke with manager Bill over the phone who quickly and professionally resolved an issue I had with a restaurant giftcard. Great staff member who deserves recognition!
  • LP
    Luisana Prato
    Feb 11, 2026
    5.0
    Best Italian restaurant I have been to! We visited for a couple of days and wanted to come back every single day. You can just taste the richness and love in every meal. The service is amazingly wonderful! I would fly back anytime just to eat here again! Definitely recommend, don’t miss out on some exquisite Italian food!!! Shoutout to Bill, he made us feel so welcomed.
  • JT
    Just Tan
    Jan 31, 2026
    5.0
    Amazing food, excellent service, and a great atmosphere. Everything we ordered was fresh and full of flavor and the staff made us feel truly welcome. Bill the Manager was so friendly! Our server Allie and Andrea were the best! Both ladies were friendly and provided excellent service! Worth every penny—can’t wait to come back!

Frequently Asked Questions About M Italian

Does M Italian accept reservations, and how can I make one?

Yes, M Italian accepts reservations. You can make a reservation through their OpenTable page at https://www.opentable.com/r/m-italian-reservations-chagrin-falls?restref=290434&lang=en-US&ot_source=Restaurant%20website.

What types of pickup and delivery services does M Italian offer?

M Italian offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from M Italian

This information is certified by M Italian and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: