Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and being ignored by employees.
Food Quality
Customers frequently reported receiving cold, overcooked, or incorrect food orders, with some describing the food as inedible.
Cleanliness
The restaurant was often described as dirty, with sticky floors, unclean dining areas, and unsanitary conditions in the bathrooms.
Management Issues
Many reviews pointed to a lack of effective management, with suggestions that the location needs better staffing and training.
MM
Michael Melchor
Dec 26, 2025
1.0
The absolute worst wendys in a 50mile radius.
RT
Ryan Trump
Dec 18, 2025
1.0
Do not order from the store I have ordered twice on two separate occasions have only gotten two sandwiches and both times they have been able to mess it up even when the receipt says what I want on my sandwiches
CM
Collette McDonough
Nov 9, 2025
3.0
The food is what you expect from a Wendy's but the last time I went into the restaurant the carpeted floor was so sticky that I walked out of my shoe. The entire place is ran down and the wait is too long for fast food.
MM
Meintality
Nov 7, 2025
1.0
Went in at 3 til 6pm. No one in the store and 1 or 2 cars in the drive thru. My mother and I stood there for about 5 minutes. The guy making burgers and the woman working the frier both saw us and did not react. The guy walked past us multiple times. Not a word was said. No gestures, no acknowledgement. Tired of being ignored, we left for a different Wendy's.
The staff at the Clyo/Wilmington Wendy's were delightful. In and out in the same time with our food and smiles on everyone's face.
CR
Chris Reese
Nov 7, 2025
1.0
Walked in around 1130 am. No line at counter, but person behind counter made eye contact with me and walked away. He was close enough to hear and see him joking with other employee making food. That was enough for me being ignored, so I left