Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor service, including rude staff and long wait times.
Food Quality
Customers reported cold, overcooked, or incorrectly prepared food, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with sticky floors and unsanitary conditions.
Management Issues
Many reviews pointed to poor management and staffing problems, contributing to the overall decline in service.
Customer Experience
Several customers expressed frustration with being ignored or receiving incorrect orders, leading to a negative dining experience.
CM
Collette McDonough
Nov 9, 2025
3.0
The food is what you expect from a Wendy's but the last time I went into the restaurant the carpeted floor was so sticky that I walked out of my shoe. The entire place is ran down and the wait is too long for fast food.
MM
Meintality
Nov 7, 2025
1.0
Went in at 3 til 6pm. No one in the store and 1 or 2 cars in the drive thru. My mother and I stood there for about 5 minutes. The guy making burgers and the woman working the frier both saw us and did not react. The guy walked past us multiple times. Not a word was said. No gestures, no acknowledgement. Tired of being ignored, we left for a different Wendy's.
The staff at the Clyo/Wilmington Wendy's were delightful. In and out in the same time with our food and smiles on everyone's face.
CR
Chris Reese
Nov 7, 2025
1.0
Walked in around 1130 am. No line at counter, but person behind counter made eye contact with me and walked away. He was close enough to hear and see him joking with other employee making food. That was enough for me being ignored, so I left
GG
Griffin Greber
Nov 6, 2025
1.0
The old lady here sucks😂😂mad at me for nothing. I don’t wanna hear the under staff thing either there were 4 guys in there behind her and only 1 was working. Was asked to pull up from window and sat there for 15 mins after paying 50 bucks for 5 sandwiches.
JT
Jen Tyson
Nov 5, 2025
1.0
We went through the drive-through at 7 PM and had to wait almost 20 minutes for our food. When we got home, I had a baked potato that was not edible. We definitely will not frequent this Wendy’s.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Centerville, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Centerville, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 306-7431.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S Main St Wendy’s serve breakfast?
Yes, this Wendy’s location in Centerville, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 1019 South Main Street, Centerville, OH?
Wendy's is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the drive-thru is open daily from 6:30 AM to midnight, matching the restaurant hours.
Can I order Wendy's food online or through an app?
Yes, you can order via the Wendy's mobile app or at https://order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's offer dine-in, takeout, and delivery services?
Yes, this location offers dine-in, takeout, drive-thru, and delivery where available.
How can I provide feedback or contact the Wendy's at South Main Street?
You can contact their Customer Care via live chat on the Wendy's website, call 888-624-8140, or call the location directly at (937) 306-7431.
Are there any nearby banks where I can withdraw cash before visiting Wendy's?
Yes, nearby banks include U.S. Bank, WesBanco, and First Financial Bank, convenient for withdrawing cash prior to your visit.
What are some dining options near this Wendy's besides Wendy’s itself?
Nearby dining options include Chipotle Mexican Grill, La Pinata Restaurant, and Taco Bell, offering Mexican and fast food alternatives.
Are there any fitness centers close to Wendy's if I want to work out before or after eating?
Yes, Anytime Fitness and XO Fitness and Wellness are nearby gyms you can visit before or after your meal at Wendy's.