Wendy's

3.0
750 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1019 South Main Street, Centerville, OH
45458, United States

Hours

Reviews

3.0
750 reviews
5 stars
198
4 stars
132
3 stars
110
2 stars
70
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff and long wait times.

Food Quality

Customers reported cold, overcooked, or incorrectly prepared food, leading to dissatisfaction.

Cleanliness

The restaurant was frequently described as dirty, with sticky floors and unsanitary conditions.

Management Issues

Many reviews pointed to poor management and staffing problems, contributing to the overall decline in service.

Customer Experience

Several customers expressed frustration with being ignored or receiving incorrect orders, leading to a negative dining experience.
  • CM
    Collette McDonough
    Nov 9, 2025
    3.0
    The food is what you expect from a Wendy's but the last time I went into the restaurant the carpeted floor was so sticky that I walked out of my shoe. The entire place is ran down and the wait is too long for fast food.
  • MM
    Meintality
    Nov 7, 2025
    1.0
    Went in at 3 til 6pm. No one in the store and 1 or 2 cars in the drive thru. My mother and I stood there for about 5 minutes. The guy making burgers and the woman working the frier both saw us and did not react. The guy walked past us multiple times. Not a word was said. No gestures, no acknowledgement. Tired of being ignored, we left for a different Wendy's. The staff at the Clyo/Wilmington Wendy's were delightful. In and out in the same time with our food and smiles on everyone's face.
  • CR
    Chris Reese
    Nov 7, 2025
    1.0
    Walked in around 1130 am. No line at counter, but person behind counter made eye contact with me and walked away. He was close enough to hear and see him joking with other employee making food. That was enough for me being ignored, so I left
  • GG
    Griffin Greber
    Nov 6, 2025
    1.0
    The old lady here sucks😂😂mad at me for nothing. I don’t wanna hear the under staff thing either there were 4 guys in there behind her and only 1 was working. Was asked to pull up from window and sat there for 15 mins after paying 50 bucks for 5 sandwiches.
  • JT
    Jen Tyson
    Nov 5, 2025
    1.0
    We went through the drive-through at 7 PM and had to wait almost 20 minutes for our food. When we got home, I had a baked potato that was not edible. We definitely will not frequent this Wendy’s.

Frequently Asked Questions About Wendy's

Is S Main St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.