Wendy's

3.6
887 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6199 Wilmington Pike, Centerville, OH
45459, United States

Hours

Reviews

3.6
887 reviews
5 stars
337
4 stars
212
3 stars
141
2 stars
49
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with customers advised to check their orders before leaving.

Speed of Service

Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits reported even during off-peak hours.

Food Quality

Mixed feedback on food quality, with some customers praising freshness while others reported cold or poorly prepared items.

Staffing Issues

Several reviews indicated that the location is often understaffed, contributing to delays and poor service.
  • VS
    Vickie Suit
    Oct 25, 2025
    3.0
    Asked for hamburger and got cheeseburger instead again
  • JL
    jeff linville
    Oct 14, 2025
    3.0
    Better, at least the drive thru works and they sell food now.
  • AS
    Alicia Sanders
    Oct 6, 2025
    2.0
    This place used to be good and now it’s extremely slow. They “game” the system by making you pull forward to wait for your food even if you are the only car in line. I always have to wait at least five minutes after pulling forward to receive my order. I hardly ever come here now.
  • BB
    Bradley Brown
    Oct 6, 2025
    1.0
    Horrible customer service slow, as can be more worried about DoorDash orders than customers.
  • SP
    Shreshtha Patel
    Sep 7, 2025
    5.0
    Great service at the drive thru! My Frosty fell and he gave me a new one right away for free. Def deserves recognition!

Frequently Asked Questions About Wendy's

Is 6199 Wilmington Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.