Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with customers advised to check their orders before leaving.
Speed of Service
Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits reported even during off-peak hours.
Food Quality
Mixed feedback on food quality, with some customers praising freshness while others reported cold or poorly prepared items.
Staffing Issues
Several reviews indicated that the location is often understaffed, contributing to delays and poor service.
VS
Vickie Suit
Oct 25, 2025
3.0
Asked for hamburger and got cheeseburger instead again
JL
jeff linville
Oct 14, 2025
3.0
Better, at least the drive thru works and they sell food now.
AS
Alicia Sanders
Oct 6, 2025
2.0
This place used to be good and now it’s extremely slow. They “game” the system by making you pull forward to wait for your food even if you are the only car in line. I always have to wait at least five minutes after pulling forward to receive my order. I hardly ever come here now.
BB
Bradley Brown
Oct 6, 2025
1.0
Horrible customer service slow, as can be more worried about DoorDash orders than customers.
SP
Shreshtha Patel
Sep 7, 2025
5.0
Great service at the drive thru! My Frosty fell and he gave me a new one right away for free. Def deserves recognition!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Centerville, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Centerville, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 412-2158.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 6199 Wilmington Pike Wendy’s serve breakfast?
Yes, this Wendy’s location in Centerville, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 6199 Wilmington Pike?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does the Wendy's at 6199 Wilmington Pike serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can place orders through Wendy's mobile app available on the Apple App Store or at order.wendys.com.
What payment methods are accepted at this Wendy's location?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Is there a drive-thru service available at Wendy's, 6199 Wilmington Pike?
Yes, this Wendy's location offers a drive-thru service.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters.
How can I contact Wendy's at 6199 Wilmington Pike for feedback or questions?
You can call this location at (937) 412-2158 or contact Wendy's Customer Care via their website or phone at 888-624-8140.
What nearby restaurants can I visit around Wendy's at 6199 Wilmington Pike for other dining options?
Nearby restaurants include Steak Escape, Frisch's Big Boy, Panera Bread, Caramella's Italian Kitchen, Burger King, Fazoli's, KFC, Chipotle Mexican Grill, and Linh's Bistro.
Are there any nearby gas stations around Wendy's at 6199 Wilmington Pike?
Yes, nearby gas stations include Shell, On The Fly, bp America, and truenorth convenience stores and gas stations.
Are there any nearby services or amenities around Wendy's at 6199 Wilmington Pike that customers might find useful?
Nearby you'll find LibertyX Bitcoin ATM for currency exchange, Dr. Sean Convery MD for sports medicine, Early Beginnings Child Care and Learning Center, Payless ShoeSource, and Jack's Pets store.