Wendy's

3.6
895 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6199 Wilmington Pike, Centerville, OH
45459, United States

Hours

Reviews

3.6
895 reviews
5 stars
338
4 stars
214
3 stars
141
2 stars
50
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the overall quality.

Staffing Problems

Numerous comments indicated that the location is often understaffed, leading to slow service and operational issues.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, suggesting inconsistency in performance.
  • KB
    Kayde Bailey
    Dec 29, 2025
    1.0
    Have not had chocolate frosty available in months yet it remains on the app as available. If you order a chocolate frosty on the app, they will make you a vanilla one Without asking first or even telling you that they don’t have chocolate until you receive the vanilla one. If you don’t want a vanilla one they will get visibly annoyed with you, throw it dramatically in the trash can while rolling their eyes, and murmur under their breath. The burgers look like they are made with hate. It’s worth it to drive up the road to a different location and get treated better.
  • OK
    obaid kadwani
    Dec 23, 2025
    2.0
    Got spicy chicken nuggets carry out. Told them to make sure it was hot. Started driving and they were barely warm. So check your food, as it might be cold!
  • JP
    Jason Parks
    Dec 22, 2025
    5.0
    Love this location. Food is always fresh and start is friendly and inviting. You guys are awesome!
  • SF
    Steve Feverston
    Dec 14, 2025
    1.0
    Worst food I’ve ever purchased from a Wendy’s. The sandwiches were dry and hard; couldn’t even bite into them. Will not spend money on Wendy’s again.
  • JR
    Jennifer Robertson
    Dec 13, 2025
    1.0
    The last four (4!) times I've been to this location, I've left the drive-thru after 20+ minutes without even making it to the speaker. Avoid.

Frequently Asked Questions About Wendy's

Is 6199 Wilmington Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 6199 Wilmington Pike?

The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.