Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,321 reviews
5 stars
395
4 stars
283
3 stars
225
2 stars
134
1 star
284
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru and for food orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and inconsistent food quality.
Staff Attitude
Feedback indicated that staff members were often rude or unhelpful, contributing to a negative customer experience.
Food Quality
Several customers noted that food was frequently served cold, stale, or poorly prepared, impacting overall satisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and fresh food during specific visits.
- BHbryce hodges5 days ago1.0Zero customer service, multiple employees including manager walked past me at the front counter before someone helped. Manager dropped cups on the floor and did not pick it up. Multiple employees touching their face or playing with the hair with no gloves on, or washing their hands.
- NGNate GordonNov 10, 20251.0My fish sandwich was microwaved to death. I will not be back 😕
- MSMr StonekingNov 6, 20253.0Took a considerable amount of time to get my dine-in food. As the only one in the dining room, there are thirteen dirty tables. Lots of socializing in the back. Avoid this location.
- DHDarryl HardingOct 26, 20251.0This McDonalds has to be the slowest one around.lond drive-thru line an no help inside. Wish you guys would do better.
- NVNicolas VaccaOct 12, 20251.0Ordered via Drive-Thru. Was asked to pull in parking spot maked for Drive-Thru and told "Food will be right out". Sat there for 20+ mins waiting (along with the other 2 customers) watching car after car that ordered after me promptly get their food. 3 times someone tried to give me food that wasn't mine. Had to go inside to get my order. Fries were old and tasteless. No respect for people's time. If you are going to make me wait so long, at least give me fresh fries.
Frequently Asked Questions About McDonald's
What are the regular dining hours of this McDonald's location?
This McDonald's in Centerville, OH is open daily from 5:00 AM to 11:00 PM.
When is the delivery service available at this McDonald's?
Delivery is available every day from 5:00 AM to 11:59 PM except on Fridays and Saturdays when it extends until 12:59 AM.
What time does the drive-thru close during weekdays?
The drive-thru operates from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday, Friday, and Saturday.
What delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online for delivery or pickup at this McDonald's?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What are the accepted payment methods at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location features a drive-thru service.
What nearby dining options are around this McDonald's?
Nearby dining includes China Cottage (Chinese and Asian cuisine), Elsa's Mexican Restaurant, Hot Head Burritos, Huey Magoo's (American restaurant), North China Restaurant, and Jimmy John's sandwich shop.
Are there any nearby services customers might find useful before or after visiting McDonald's?
Yes, you can visit Mike's Carwash for auto detailing, Far Hills Animal Clinic for pet care, or Valvoline Instant Oil Change for quick vehicle maintenance.
What nearby recreational or community facilities are close to this McDonald's?
Close by are Quest Center, Dayton Quest Martial Arts, and Stephen K. Hayes martial arts clubs, ideal for fitness and hobby activities.