McDonald's

3.4
1655 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1570 Miamisburg-Centerville Rd, Centerville, OH
45459, United States

Hours

Reviews

3.4
1,655 reviews
5 stars
532
4 stars
343
3 stars
321
2 stars
152
1 star
307

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, with several instances of poor communication and unhelpful attitudes.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with mobile orders were noted, leading to frustration among customers.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported issues like cold or poorly prepared items.

Speed of Service

While some customers praised the fast service, others experienced long wait times, particularly during busy hours or when ordering inside.
  • JH
    Jamie Henson
    Nov 1, 2025
    4.0
    The drive thru people are always nice.
  • DD
    Dou Dou
    Oct 31, 2025
    1.0
    This is absolutely infuriating! My order was clearly prepared, but they said it wasn't mine. I tried to confirm the order with this staff member, but she pretended not to hear me, wasting a lot of my time. It's infuriating! I hope this store will seriously reorganize its management.
  • SS
    Sky
    Oct 30, 2025
    1.0
    Absolutely horrible experience mean older African American women. Super rude. Absolutely disgusting attitude asked to new fries because of the COLD and SAGGY fries we received. Mid sentence asking for new ones. Interrupted my fiancé rudely talking to another co worker. Yelling this lady wants new fries. Absolutely ridiculous behavior from a worker and an embarrassing reputation for goddlove and anyone that claims to be in management at that locations the supervisor that is above general manager.(Chris) should be embarrassed
  • MF
    Madison Fries
    Oct 30, 2025
    1.0
    Employees are so rude and will cut you off mid conversation when trying to ask to habe something remade
  • DV
    Denise Black Viscomi
    Oct 19, 2025
    3.0
    Did not get all food ordered. Everything received was good. Didn't receive my pumpkin turnover.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Centerville, OH?

McDonald's in Centerville, OH is open daily from 5:00 AM to 11:00 PM.

Is McDonald's open for delivery service, and what are the delivery hours?

Yes, McDonald's offers delivery service daily from 5:00 AM to 12:59 AM.