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McDonald's

3.4
(1678 reviews)

Business Details

(937) 401-2629
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1570 Miamisburg-Centerville Rd, Centerville, OH
45459, United States

Hours

Reviews

3.4
1,678 reviews
5 stars
541
4 stars
343
3 stars
324
2 stars
150
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and dismissive staff, with many experiences highlighting poor customer service and incorrect orders.

Order Accuracy

A significant number of reviews mentioned frequent issues with incorrect orders, missing items, and confusion with mobile orders.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, particularly during busy times.

Food Quality

Mixed reviews on food quality, with some customers expressing dissatisfaction with the freshness and preparation of items.
  • KS
    Kelcie Severs
    1 day ago
    3.0
    Please alternate taking orders in the drive-thru lane. Its very frustrating when you see 2-5 cars go by on one side while you're stuck saying "hello?" I the other lane. This isnt one persons fault. Work is a team effort. Signed - someone who works in customer service currently and has years experience in food service. Maybe I'll raise my stars eventually. I gave a 3 because, out of my several visits to this place, I still have decent service and the foods good.
  • KK
    Kinger
    Feb 22, 2026
    1.0
    Well i just donated $10 to this horrible place. I hadn't been to a McDonald's in about 10 years. Just shameful.
  • BD
    Brandon Dee
    Feb 18, 2026
    1.0
    Terrible place
  • MC
    Makayla C
    Feb 6, 2026
    5.0
    Amazing night staff 2/6! Super sweet and went above and beyond!!
  • MJ
    Mariah Johnson
    Jan 31, 2026
    1.0
    Was told they didn’t have a big enough staff to do 2 very small orders? Told me I would have to go around the drive thru 2 times. Like what??? Wouldn’t that take the same amount of time? Said they didn’t have enough staff to make a frappe as well. Worst McDonald’s ever do not go. Lady is rude and apparently doesn’t wanna do her job. Just lazy. I’m a general manager for retail I would never tell a customer no to doing a split order? Idc how many staff I have. What she was trying to do made no sense.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Centerville, OH?

McDonald's in Centerville, OH is open daily from 5:00 AM to 11:00 PM.

Is McDonald's open for delivery service, and what are the delivery hours?

Yes, McDonald's offers delivery service daily from 5:00 AM to 12:59 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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