Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.0
194 reviews
5 stars
108
4 stars
37
3 stars
10
2 stars
13
1 star
26
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, leading to frustration and disappointment.
Service Speed
While some customers praised the speed of service, many others noted significant delays, particularly in the drive-thru.
Food Quality
There were mixed reviews on food quality, with some praising the freshness and taste, while others complained about stale bread and incorrect items.
Customer Service
Customer service experiences varied widely, with some employees receiving praise for their helpfulness, while others were criticized for poor communication and handling of issues.
- MNM. N.Nov 25, 20251.0Attempted to order a hot sandwich, but wanted it as a cold wrap and was told it only comes as a hot sandwich. Clearly, eliminating a step from the sandwich making process is such a back breaking endeavor. I've been coming here for probably the last 6yrs, but never again. Good job guys
- CCChef CherNov 20, 20252.0They mess up my order everyrime! The kids wirking act like they don't understand you. Then they repeat ur ^ where yiu pay and ask you if yiu want to tip. Yeah my tip is get the orders right!!!
- AGAshley GrantNov 17, 20255.0Great service, relaxing atmosphere, yummy sandwich!!
- PPPaul PhilbinNov 13, 20251.0All the local jimmy John’s have gone way downhill. We used to order 3 times a week. Now, mistake after mistake after mistake after mistake and we are finally washing our hands of the place. The staff are the issue. Someone needs to get involved and make a change. Dayton Jimmy John’s has become the McDonald’s of sandwich shops.
- DKDavid KrausNov 11, 20253.0Ordering through the app. You can customize. I select "cut in half" always get full sandwich. And half the time I get the toppings I want.