Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Centerville, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Feedback indicates a mix of friendly service and rude interactions, with some customers feeling ignored or treated poorly.
Coffee Quality
There are numerous complaints about inconsistent coffee quality, with some describing it as watery or poorly made.
Speed of Service
Customers noted long wait times, particularly in the drive-thru, with some expressing frustration over slow service.
Food Quality
Several reviews mentioned dissatisfaction with food items, including stale donuts and poorly prepared food.
SK
sadie k
4 days ago
1.0
I went through the drive thru at 9:48 am, i pulled into the second speaker, it took about 3-4 minutes to be told hold on one moment. The person who was at the first speaker got to first as me and my friend were already waiting. My friend was missing her bagel. I have tried to call numerous times to get ahold of someone and no will answer the phones. My friend has a nail appointment or I would be going up there for my friend. (Not my car) I am not at all impressed as they rushed as well with poor customer service.
JM
jamie miller
5 days ago
1.0
We love All the locations except for this one. The last two times we have been here. The food isn't too good. The coffee is horrible and the workers are always talking crap about customers
SS
sarahh.warren
Jan 15, 2026
1.0
Pulled up to the second speaker, they took everyone in line that wasn’t even there before me and still didn’t take my order so i left. honeslty ive never had any place so this before. will not be back to this location.
KB
K B
Nov 28, 2025
5.0
I ordered a hot chocolate this morning and it was disgusting. It was watery and the chocolate was gritty. I had one sip and threw it away.
KH
Kelsey Humbarger
Nov 2, 2025
3.0
I usually order a brown sugar shaken espresso but the last two times I’ve gone it’s almost like they put no espresso in it and all oat milk . I also order the sweet cream foam and they always forget it . Customer service could be better .