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Brand Certified

Arby's

3.7
(547 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8301 Yankee Street, Centerville, OH
45458, United States

Hours

Reviews

3.7
547 reviews
5 stars
230
4 stars
127
3 stars
77
2 stars
42
1 star
71

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, particularly in the drive-thru.

Customer Service

While some reviews praised friendly and helpful staff, others highlighted rude behavior and poor service experiences.

Food Quality

Feedback on food quality was mixed; some enjoyed their meals while others found food cold, stale, or poorly prepared.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.

Wait Times

Customers expressed frustration with long wait times, especially during busy hours or when the lobby was closed.
  • FF
    Father Martin Fox
    4 days ago
    2.0
    I am sorry to say I'm going to stop coming here. There's nothing objectionable about the food; it's not outstanding but it's fine. No, the issue is long waits in the drive-through. The staff always apologizes, and I don't blame *them.* But I'm tired of waiting so long for a *sandwich.* There are other places that move along better.
  • AS
    Alexis Shepard
    Feb 21, 2026
    1.0
    I ended up pulling out of the drive thru because when I tried to order, I kept getting cut off. The lady taking my order just seemed super inconvenienced and considering there were only 2 other cars in the drive thru, I'm not really sure why. Kindness costs nothing.
  • RM
    Rebekah Mullins
    Feb 17, 2026
    5.0
    We bought their recent promotion the $7 box. It was great food and very filling. We went through the drive-thru and they were very patient and efficient.
  • AZ
    Alisa Z
    Feb 7, 2026
    5.0
    Double roast beef was fabulous with potato cakes and a jamocha shake
  • JJ
    Joe
    Jan 22, 2026
    2.0
    Went through drive through ordered two meals and poppers waited five minutes or so they brought the food out to car no poppers in there went back inside lady said I didn’t hear you say that was taking loud enough and repeated it she said she didn’t change me so have to check wasn’t going to wait with food in the car and hot food getting cold won’t go back

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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