Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.7
542 reviews
5 stars
227
4 stars
128
3 stars
77
2 stars
40
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of excellent service from individual employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, both in drive-thru and dine-in experiences.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared items.
Cleanliness
Several reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.
Operational Issues
Customers expressed frustration with long wait times, staffing shortages, and inconsistent hours of operation.
- KMKevin Esma McCarthyDec 12, 20255.0The guy was very helpful with us and very kind!
- CCCandaceDec 2, 20252.0It seems they have noticeably deteriorated in processing orders accurately. I visited two different locations across town, and every order I received was incorrect, incomplete, and it feels like no one cares.
- PCPatrick CraigDec 1, 20252.0I just need to stop eating at fast food places. The cost is outrageous and the quality/quantity of food is dropping precipitously. I've never been so disappointed in
- RFRobert FevigNov 23, 20251.0I have always really liked Arby's food, so when I saw the ads for the steak nuggets I definitely wanted to try them. I ordered the bowl version, which includes Mac and cheese, onion rings, and steak nuggets. It cost just under $10. I picked it up at the drive-thru and stopped to eat in the parking lot of my next stop. I was really, really disappointed. It was nothing even close to what I expected. The Mac and cheese was okay but very skimpy, but the "steak" was overcooked, fatty, with gristle running through it. There were a few tiny "onion rings. Really bad. Maybe a different franchise would be different, but I will not order it again.
- SYSue YahleNov 10, 20255.0JP was our server and he was terrific! Very efficient, courteous and all around pleasure.