Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with incorrect or incomplete orders, particularly in the drive-thru.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted rude behavior and poor service experiences.
Food Quality
Feedback on food quality was mixed; some enjoyed their meals while others found food cold, stale, or poorly prepared.
Cleanliness
Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.
Wait Times
Customers expressed frustration with long wait times, especially during busy hours or when the lobby was closed.
FF
Father Martin Fox
4 days ago
2.0
I am sorry to say I'm going to stop coming here. There's nothing objectionable about the food; it's not outstanding but it's fine. No, the issue is long waits in the drive-through. The staff always apologizes, and I don't blame *them.* But I'm tired of waiting so long for a *sandwich.* There are other places that move along better.
AS
Alexis Shepard
Feb 21, 2026
1.0
I ended up pulling out of the drive thru because when I tried to order, I kept getting cut off. The lady taking my order just seemed super inconvenienced and considering there were only 2 other cars in the drive thru, I'm not really sure why. Kindness costs nothing.
RM
Rebekah Mullins
Feb 17, 2026
5.0
We bought their recent promotion the $7 box. It was great food and very filling. We went through the drive-thru and they were very patient and efficient.
AZ
Alisa Z
Feb 7, 2026
5.0
Double roast beef was fabulous with potato cakes and a jamocha shake
JJ
Joe
Jan 22, 2026
2.0
Went through drive through ordered two meals and poppers waited five minutes or so they brought the food out to car no poppers in there went back inside lady said I didn’t hear you say that was taking loud enough and repeated it she said she didn’t change me so have to check wasn’t going to wait with food in the car and hot food getting cold won’t go back
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