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Brand Certified

Arby's

3.6
(335 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9268 Dayton Lebanon Pike, Centerville, OH
45458, United States

Hours

Reviews

3.6
335 reviews
5 stars
124
4 stars
87
3 stars
57
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varied, with some praising friendly and professional service, while others reported rude and unhelpful interactions.

Food Quality

Many customers experienced issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness and Atmosphere

Some reviews highlighted a clean environment and pleasant atmosphere, while others noted plumbing issues and overall neglect.

Order Accuracy

Numerous customers reported problems with order accuracy, including missing items and incorrect food.
  • NY
    Nancy Youngkin
    Oct 4, 2025
    5.0
    Not sure.
  • JD
    Joey Davis
    Sep 15, 2025
    5.0
    Jordan was a professional and kind cashier and made the experience for me today. Actually restored my faith in customer service in fast food in general. Bravo
  • ST
    Stephen Taylor
    Sep 6, 2025
    5.0
    Everyone working at the Lebanon Pike/48 location are straight ballers. Couldn't be happier with their commitment to making sure my family was taken care of.
  • TF
    Tara Franklin
    Jul 29, 2020
    5.0
    The lady taking our order misinterpreted it and gave us an extra order of fries, which is no crime, (I think she was just new) and they took the tomatoes and onions off my sandwich just like I asked. I was so relieved! The food is as delicious as always.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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