Arby's

3.6
333 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9268 Dayton Lebanon Pike, Centerville, OH
45458, United States

Hours

Reviews

3.6
333 reviews
5 stars
122
4 stars
87
3 stars
57
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised individual employees while others reported rude service and disorganization.

Food Quality

Inconsistent food quality; several customers received cold or improperly prepared items, while others enjoyed fresh and hot meals.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted cleanliness and good atmosphere, while others reported plumbing issues and unsanitary conditions.

Speed of Service

Service speed varied; some experienced quick service while others faced long waits and slow order fulfillment.
  • NY
    Nancy Youngkin
    Oct 4, 2025
    5.0
    Not sure.
  • JD
    Joey Davis
    Sep 15, 2025
    5.0
    Jordan was a professional and kind cashier and made the experience for me today. Actually restored my faith in customer service in fast food in general. Bravo
  • ST
    Stephen Taylor
    Sep 6, 2025
    5.0
    Everyone working at the Lebanon Pike/48 location are straight ballers. Couldn't be happier with their commitment to making sure my family was taken care of.
  • HH
    heidi hacker
    Jul 19, 2025
    4.0
    friendly staff, food was hot and fresh. However, they did not get our order correct. Just check your items if you make any adjustments to your items. We checked to make sure everything was in the bag but didn't open items until we got home. Just check. Otherwise, it was good.
  • JJ
    J
    Jul 16, 2025
    1.0
    Disgusting plumbing issues. Cold food. Flooded parking lot A SOLID FOOT DEEP. *I MEASURED.* SEE DRAIN IN THE SHADOW OF THE TREE* DANGEROUS. NO RESPECT OR ACCOUNTABILITY for their neglect and refuse to repair. Calling environmental and health department until someone fixes this and owns up to this disgusting, dangerous dive.