Customers frequently reported slow service and order mistakes, with some experiencing long wait times.
Food Quality
While many enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent preparation.
Cleanliness
The restaurant was noted for its clean restrooms and dining area, although some reviews mentioned a decline in overall cleanliness.
Positive Experiences
Several customers praised the friendly staff and enjoyable ice cream, highlighting specific menu items like Blizzards and chicken strips.
Management Concerns
Some reviews indicated issues with management attitude and employee training, affecting customer satisfaction.
MW
Mike Wynn
Nov 11, 2025
5.0
Manager is on point, food was great, 5 star across the board. Keep it up.
TM
Tayla Meeker
Oct 2, 2025
2.0
Ordered 2 chocolate shakes and there was barely any chocolate in either, they remade one only for me to start drinking and finding dark yellow chunks in it. Highly disappointed and really highly disgusted!!
BB
B
Sep 3, 2025
2.0
Order gets messed up half the time
MT
Midland CB Talk
Aug 29, 2025
5.0
Clean restroom
Great service
Great food
TM
Teddy Massalsky
Aug 27, 2025
2.0
Foods good but the service is pitiful. The employees are nice, but they are unbearably slow. The dining room is hardly cleaned anymore as well. Don't go here if you're in a rush
What are the operating hours of Dairy Queen Grill & Chill in Celina?
The restaurant is open daily from 10:30 AM to 9:00 PM Sunday through Thursday, and until 10:30 PM on Fridays and Saturdays. It is closed on Thanksgiving Day and Christmas Day.
Does Dairy Queen Grill & Chill in Celina have a drive-thru and seating options?
Yes, the location features a drive-thru along with both indoor and outdoor seating. It is also family-friendly with booster seats and high chairs available.
Is Dairy Queen Grill & Chill in Celina accessible for customers with disabilities?
Yes, the restaurant is wheelchair accessible and includes restrooms for customers' convenience.
Can customers order online or use mobile deals at Dairy Queen Grill & Chill in Celina?
Yes, customers can order online through their website or app, which also offers exclusive deals and rewards through mobile ordering.
Where is Dairy Queen Grill & Chill located in Celina?
It is located at 1938 Havemann Rd, Celina, Ohio 45822-9300, USA.
Are there any other fast food options near Dairy Queen Grill & Chill in Celina?
Yes, nearby fast food options include Sonic Drive-In, Arby's, another Dairy Queen, C-Town Wings, and Subway, giving customers a variety of choices for quick meals.
What nearby amenities can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby places such as Walmart Celina for shopping and electronics, First Financial Bank for banking needs, or relax at Dunkin' coffee shop. Additionally, automotive services like Peels Pit Stop and O'Reilly Auto Parts are nearby for vehicle care.
How can nearby public and retail services assist customers visiting Dairy Queen Grill & Chill?
Nearby services such as AT&T stores for mobile phones, Jackson Hewitt Tax Service for tax assistance, and AAA Celina for travel services can help customers with their needs, making it convenient to handle errands around their Dairy Queen visit.
Does Dairy Queen Grill & Chill offer amenities suitable for families and children?
Yes, the location is family-friendly and welcomes children, featuring booster seats, high chairs, and a menu with items that are good for kids.