Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
429 reviews
5 stars
214
4 stars
108
3 stars
46
2 stars
24
1 star
37
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including flies and dirty bathrooms.
Service Quality
Service was inconsistent, with some customers experiencing friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality varied, with some praising the taste while others complained about cold or incorrectly prepared items.
Efficiency
While some reviews noted quick service, others mentioned long wait times and incorrect orders.
- RCRichard CollinsDec 20, 20254.0Well I walk in and 10 min later someone on break went to find someone to wait on us everyone hundled up in the kitchen
- BWBill WestDec 15, 20255.0Dec 15 2025 2:30 we ordered a #2 and chicken strip basket, a young man took my order was very friendly and helpful, the food was excellent, fries were hot and delicious ,I've been to several dairy Queens, this is the best one ,not one complaint
- MCMichelle CarpenterNov 7, 20255.0Quick food. Everything was made fresh.
- TLTiffany LepkeOct 18, 20251.0FIRST off, walking into that place we were greeted with about 30 files... I had to use the bathroom, swatting flies while I walk. Go in the women's bathroom and there are THREE FULL FLY tapes hanging from the ceiling of the bathroom along with about 14 mating on the bathroom ground. I was afraid to even take my pants off long enough to not have a fly go into one of my private areas. Went to wash my hands are there is ZERO soap and ZERO paper towels. Mind you, this is probably noon and the had two people dining, myself and boyfriend and one woman waiting for her food. I get to the counter with my boyfriend and there are probably a good 6 or 8 flies landing all over the register and counters. I about couldn't stand it any longer and the little blonde girl finishes our blizzards, which btw she got wrong TWICE. She REMADE our blizzards twice, and still got the wrong ingredients. My boyfriend and I weren't about to even get whatever disease Y'all have at your establishment. We didn't eat your blizzards or cheese curds and asked for our money back, to at that point, your staff got aggressive and wanted to argue over returning money for product that was clearly unedible. Your staff is about as disgusting as your establishment, one girl was picking at her underwear from the back, I don't think she thought anyone could see her. After arguing with the employees behind the counter for our money, which my bf threw the silver change out of disgust, he walked out, to which one of your employees continuned to video us and his truck, and also blocking our way when trying to back up with a truck and trailer. Your store alone should be shut down for unsanitary reasons, you've given me FULL PTSD and I don't think I can ever eat at another DQ again. The two bites I took of the incorrectly made blizzard didn't even taste right and I used to LOVE DQ. I will be sending my videos and photos to the BBB and any place else that will get your store closed. YOU ARE GROSS for running a place like that.
- RLRebekah LynnOct 8, 20254.0I got a cake there was very good! But it be cleaner, bathrooms especially .
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Carrollton, OH offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill on weekdays?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Friday.
Does Dairy Queen Grill & Chill provide drive-thru and seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly and offers booster seats, high chairs, and is wheelchair accessible, welcoming children and families.
Are restrooms available for customers at Dairy Queen Grill & Chill?
Yes, restrooms are available for customer use at the location.
Can I order online and get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download the Dairy Queen app for exclusive deals.
What is the address and contact number for Dairy Queen Grill & Chill in Carrollton, Ohio?
The address is 1180 Canton Rd, Carrollton, OH 44615-8408. The main phone number is +1 330-627-9792.
What nearby fast food options are close to Dairy Queen Grill & Chill?
Nearby fast food options include Taco Bell, Subway, Blimpie, and Pizza Hut, offering a variety of cuisines within close proximity.
Are there any nearby stores where I can handle financial transactions or money transfers?
Yes, Western Union is located nearby for money transfer services.
If I'm visiting Dairy Queen Grill & Chill, what other local spots can I check out nearby for food or services?
You might want to check out The Chop House Carrollton for steakhouse dining, or Ulman’s Bakery for desserts and smoothies. For groceries and pharmacy needs, Discount Drug Mart is close by.