Dairy Queen Grill & Chill

4.0
429 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1180 Canton Rd, Carrollton, OH
44615-8408, United States

Hours

Reviews

4.0
429 reviews
5 stars
214
4 stars
107
3 stars
46
2 stars
24
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including flies in the dining area and dirty bathrooms.

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Feedback on food quality was mixed, with some enjoying the offerings while others complained about cold or improperly prepared items.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Atmosphere

Several reviews mentioned uncomfortable dining conditions, including heat and dirty tables, impacting the overall experience.
  • MC
    Michelle Carpenter
    Nov 7, 2025
    5.0
    Quick food. Everything was made fresh.
  • TL
    Tiffany Lepke
    Oct 18, 2025
    1.0
    FIRST off, walking into that place we were greeted with about 30 files... I had to use the bathroom, swatting flies while I walk. Go in the women's bathroom and there are THREE FULL FLY tapes hanging from the ceiling of the bathroom along with about 14 mating on the bathroom ground. I was afraid to even take my pants off long enough to not have a fly go into one of my private areas. Went to wash my hands are there is ZERO soap and ZERO paper towels. Mind you, this is probably noon and the had two people dining, myself and boyfriend and one woman waiting for her food. I get to the counter with my boyfriend and there are probably a good 6 or 8 flies landing all over the register and counters. I about couldn't stand it any longer and the little blonde girl finishes our blizzards, which btw she got wrong TWICE. She REMADE our blizzards twice, and still got the wrong ingredients. My boyfriend and I weren't about to even get whatever disease Y'all have at your establishment. We didn't eat your blizzards or cheese curds and asked for our money back, to at that point, your staff got aggressive and wanted to argue over returning money for product that was clearly unedible. Your staff is about as disgusting as your establishment, one girl was picking at her underwear from the back, I don't think she thought anyone could see her. After arguing with the employees behind the counter for our money, which my bf threw the silver change out of disgust, he walked out, to which one of your employees continuned to video us and his truck, and also blocking our way when trying to back up with a truck and trailer. Your store alone should be shut down for unsanitary reasons, you've given me FULL PTSD and I don't think I can ever eat at another DQ again. The two bites I took of the incorrectly made blizzard didn't even taste right and I used to LOVE DQ. I will be sending my videos and photos to the BBB and any place else that will get your store closed. YOU ARE GROSS for running a place like that.
  • RL
    Rebekah Lynn
    Oct 8, 2025
    4.0
    I got a cake there was very good! But it be cleaner, bathrooms especially .
  • PN
    Provider Nation
    Sep 14, 2025
    5.0
    Order from the drive-thru window, dairy Queen is always on point, you can't go wrong with dairy Queen
  • AL
    Alan Lamb
    Sep 10, 2025
    5.0
    Very good place for quick stop for ice cream or a quick lunch

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Carrollton, OH offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill on weekdays?

The restaurant is open from 10:00 AM to 9:00 PM Monday through Friday.