Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many noted inconsistencies in quality, such as stale items and incorrect orders.
Kiosk Experience
The use of kiosks for ordering was met with mixed feelings; some preferred human interaction while others found it efficient.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.