Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Canton Subway® Restaurant at 3526 Cleveland Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported slow service, rude staff, and poor handling of orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, including stale bread, incorrect orders, and unsanitary conditions.
Staffing Problems
Many customers noted that the locations were often understaffed, resulting in long wait times and overwhelmed employees.
Positive Employee Recognition
A few reviews highlighted individual employees who provided excellent service despite the challenges, indicating some staff members are capable of delivering a good customer experience.
Cleanliness Concerns
Multiple customers expressed concerns about the cleanliness of the restaurant, including dirty dining areas and unsanitary food handling.
JT
Jamal Toney
4 days ago
1.0
My order isn't right, the kid working isn't very welcoming when a customer walks in
GB
GRACE BOETTLER
Oct 7, 2025
1.0
the service received was absolutely terrible and disappointing. I ordered through the app and received a confirmation it would be ready at 8. My brother and I showed up there exactly at 8. They didn’t start making the sandwiches til 8:40. I even included a tip when ordering online. Instead I will never be ordering here again as it should not take over an hour to make 5 sandwiches when a generous tip was included and they had 20 mins before we even got there at the pickup time absolutely disgusted with subway
JG
Jenell Graves
Oct 1, 2025
5.0
Today is September 1st 2025 approximately 3:30 came here because the Subway on market what's closed due to having one employee working by herself. So I came to this one there's a young man working by himself with a line and with a smile he still handled his customers as I was leaving there were still customers coming. I just want to give all praise to this young man because he could have given up and left.
AY
Amy Yeagley
Sep 28, 2025
5.0
The only reason why I am giving all 5 stars is because of AUSTIN!
I went to Subway around 5:00 (9.28.25).
There was 1 person paying and a guy in front of me and 2 ladies behind me.
Austin was cashing out customers, preparing the sandwiches, and making sure the counter area where the food was looked clean!
HE WAS BY HIMSELF!
Why you ask? Why you ask couldn’t the lady in the back come out and help?
GREAT QUESTIONS!
Apparently the lady in the back had reached her limit for hours worked and SUBWAY had a rule, (in my own words) that says “who cares how busy we are, we are not paying someone to work and help the 1 guy who is working his butt off because we want more money in our pockets”
Austin was polite and quick and apologized to us numerous times. The apology was not needed from him AT ALL!
Subway bigwigs need to apologize to Austin for putting him in that situation!
Subway cooperate should be ashamed of themselves!
GIVE THIS KID A RAISE and PRAY HE DOES NOT QUIT ON YOU!
If he does quit I would not blame him!!!!
RL
Richard Lewis
Sep 17, 2025
3.0
Food was good, service was slow, place needed cleaning