Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Canton Subway® Restaurant at 1320 Mercy Drive NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
199 reviews
5 stars
80
4 stars
39
3 stars
16
2 stars
21
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor handling of complaints.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others complained about incorrect orders, stale bread, and unsanitary conditions.
Cleanliness
Several customers noted cleanliness issues, particularly in a hospital setting, with visible dirt and unkempt areas.
Order Accuracy
Frequent complaints about incorrect orders and issues with online/mobile order fulfillment.
Staffing Issues
Customers expressed frustration over long wait times due to insufficient staffing, especially during busy hours.
- BHBrian HOct 27, 20251.0Just wanted to share they disabled their online pick-up orders.
- RWRachel WilsonOct 10, 20255.0Dom and Jhari are always awesome when they’re working the line! This is the busiest subway I’ve ever been to and the food is always great and quick.
- PMP. MeiringOct 9, 20255.0This location is great! Dom is the best!
- TTTabitha TrusselOct 9, 20255.0I work at Mercy Hospital and frequent Subway often for my lunch break. Dom always makes me smile and lift my day up! Dom and Vino are THE BEST sandwich artists. When I see them I always know I will get quick exceptional service.
- PDPhilip DefibaughOct 2, 20251.0Don't eat here! I had a footlong sub and there was a huge strand of hair inside! I took it to the manager and she refused to replace the sandwich nor give me a refund! Her attitude was horrible and should be fired for unsatisfactory service! Management needs to have a better attitude and replace the sandwich. I will NEVER eat here again!
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Canton?
The Subway restaurant is located at 1320 Mercy Drive NW, Stark, Canton, OH 44708, inside Mercy Medical Center.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Does the Subway at 1320 Mercy Drive NW offer delivery or pickup services?
Yes, this Subway offers delivery services and also allows curbside pickup and in-restaurant dining.
What are the operating hours of the Subway restaurant at Mercy Medical Center?
The Subway at Mercy Medical Center operates 24 hours a day every day of the week.
Is the Subway location inside Mercy Medical Center open during holidays?
The restaurant is closed on November 27, 2025, for the holiday.
Can I order catering for events from this Subway?
Yes, this Subway location offers catering services to assist with your event needs.
How can I view the menu or place an order online for the Subway at Mercy Medical Center?
You can view the menu and place orders online via their official ordering website at https://subway.com/en-us/restaurant/56762-0/menu.
Is there a convenient medical facility near the Subway at Mercy Medical Center?
Yes, the Subway is located inside Mercy Medical Center itself, which is a hospital and emergency room facility offering comprehensive healthcare services.
What other health services are located near the Subway at Mercy Medical Center?
Near this Subway, you can find facilities such as DaVita Mercy Canton Dialysis, Cleveland Clinic Mercy Hospital, Radiology Services of Canton, and Mercy Cardiovascular Institute, which offer dialysis, hospital care, radiology, and cardiovascular services respectively. Visitors may access these health services before or after dining at Subway.
Are there other dining options close to the Subway restaurant at Mercy Medical Center?
There are multiple Subway sandwich shops and delicatessens near this location, providing similar food options. This gives customers a choice of locations for sandwiches in the area.