Subway

3.5
199 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Canton Subway® Restaurant at 1320 Mercy Drive NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1320 Mercy Drive NW, Canton, OH
44708, United States

Hours

Reviews

3.5
199 reviews
5 stars
80
4 stars
39
3 stars
16
2 stars
21
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor handling of complaints.

Food Quality

Mixed reviews on food quality; some enjoyed their meals while others complained about incorrect orders, stale bread, and unsanitary conditions.

Cleanliness

Several customers noted cleanliness issues, particularly in a hospital setting, with visible dirt and unkempt areas.

Order Accuracy

Frequent complaints about incorrect orders and issues with online/mobile order fulfillment.

Staffing Issues

Customers expressed frustration over long wait times due to insufficient staffing, especially during busy hours.
  • BH
    Brian H
    Oct 27, 2025
    1.0
    Just wanted to share they disabled their online pick-up orders.
  • RW
    Rachel Wilson
    Oct 10, 2025
    5.0
    Dom and Jhari are always awesome when they’re working the line! This is the busiest subway I’ve ever been to and the food is always great and quick.
  • PM
    P. Meiring
    Oct 9, 2025
    5.0
    This location is great! Dom is the best!
  • TT
    Tabitha Trussel
    Oct 9, 2025
    5.0
    I work at Mercy Hospital and frequent Subway often for my lunch break. Dom always makes me smile and lift my day up! Dom and Vino are THE BEST sandwich artists. When I see them I always know I will get quick exceptional service.
  • PD
    Philip Defibaugh
    Oct 2, 2025
    1.0
    Don't eat here! I had a footlong sub and there was a huge strand of hair inside! I took it to the manager and she refused to replace the sandwich nor give me a refund! Her attitude was horrible and should be fired for unsatisfactory service! Management needs to have a better attitude and replace the sandwich. I will NEVER eat here again!

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Canton?

The Subway restaurant is located at 1320 Mercy Drive NW, Stark, Canton, OH 44708, inside Mercy Medical Center.

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner.