Brand Certified
Subway
3.4(201 reviews)
Certified by Subway • Mar 01, 2026
Business Details
1320 Mercy Drive NW, Canton, OH
44708, United States
Certified by Subway • Mar 01, 2026
(330) 453-2644
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Canton Subway® Restaurant at 1320 Mercy Drive NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.4
201 reviews
5 stars
80
4 stars
39
3 stars
16
2 stars
21
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty drink stations and overall lack of cleanliness in the restaurant.
Food Quality
There were numerous complaints about food quality, including incorrect orders, poorly made sandwiches, and issues with freshness.
Staff Performance
While some employees received praise for their friendliness and efficiency, many reviews indicated inconsistent service and long wait times.
Operational Issues
Customers expressed frustration with the restaurant's inconsistent hours and issues with online orders not being fulfilled properly.
- TRTs RiveraJan 20, 20261.0I happen to be in hospital and had a 2 hr wait. So I ordered a tuna light on veges.with mayo. First the woman with the blonde long braid was rude while getting my order and snide comments. She was working putting meat on a sub, and I gave her my order.And she looked at me, and she says, can you wait your turn. Correct me if i'm wrong.But once you put the meat on it, it slides down to the next girl. Then, I asked for light veggies, and every time she put the veggies on I had to ask her to take most of them off.Then, I asked for mayo, and there was so much mayo it stuck to paper was an absolute sloppy mess. When I went to go get a drink.The soda station is disgusting.It's dirty.It's yucky I didn't even want my drink then. I remember when this restaurant opened.And it was such a pleasure to come here.I couldn't wait to get to the hospital.So I could come to this unit, but it's, I would never come again for being inside a hospital.It's really dirty
- GSGlenn Suttle SuttleJan 13, 20261.0Very rude management 😒
- BHBrian HOct 27, 20251.0Just wanted to share they disabled their online pick-up orders.
- RWRachel WilsonOct 10, 20255.0Dom and Jhari are always awesome when they’re working the line! This is the busiest subway I’ve ever been to and the food is always great and quick.
- TTTabitha TrusselOct 9, 20255.0I work at Mercy Hospital and frequent Subway often for my lunch break. Dom always makes me smile and lift my day up! Dom and Vino are THE BEST sandwich artists. When I see them I always know I will get quick exceptional service.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Canton?
The Subway restaurant is located at 1320 Mercy Drive NW, Stark, Canton, OH 44708, inside Mercy Medical Center.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Does the Subway at 1320 Mercy Drive NW offer delivery or pickup services?
Yes, this Subway offers delivery services and also allows curbside pickup and in-restaurant dining.
What are the operating hours of the Subway restaurant at Mercy Medical Center?
The Subway at Mercy Medical Center operates 24 hours a day every day of the week.
Is the Subway location inside Mercy Medical Center open during holidays?
The restaurant is closed on November 27, 2025, for the holiday.
Can I order catering for events from this Subway?
Yes, this Subway location offers catering services to assist with your event needs.
How can I view the menu or place an order online for the Subway at Mercy Medical Center?
You can view the menu and place orders online via their official ordering website at https://subway.com/en-us/restaurant/56762-0/menu.
Is there a convenient medical facility near the Subway at Mercy Medical Center?
Yes, the Subway is located inside Mercy Medical Center itself, which is a hospital and emergency room facility offering comprehensive healthcare services.
What other health services are located near the Subway at Mercy Medical Center?
Near this Subway, you can find facilities such as DaVita Mercy Canton Dialysis, Cleveland Clinic Mercy Hospital, Radiology Services of Canton, and Mercy Cardiovascular Institute, which offer dialysis, hospital care, radiology, and cardiovascular services respectively. Visitors may access these health services before or after dining at Subway.
Are there other dining options close to the Subway restaurant at Mercy Medical Center?
There are multiple Subway sandwich shops and delicatessens near this location, providing similar food options. This gives customers a choice of locations for sandwiches in the area.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website