McDonald's

3.1
1504 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4757 West Tuscarawas Ave, Canton, OH
44708, United States

Hours

Reviews

3.1
1,504 reviews
5 stars
416
4 stars
276
3 stars
260
2 stars
174
1 star
378

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, poor service, and unresponsive staff, particularly during late hours.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Cleanliness

Customers consistently noted unsanitary conditions in the dining area and play area, with reports of dirty tables and floors.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, stale, or improperly prepared items.
  • CT
    Cynthia TOTTEN
    1 day ago
    1.0
    Rude employees really poor attitudes my food was cold and far from fresh and I will not be returning to that location ever again you just didn't treat customers the way they do
  • JH
    Jikai Holston
    2 days ago
    1.0
    Went there during night shift and the lady constantly ignored us at the window we sat in a empty line for 20 min unacceptable
  • SS
    slay
    6 days ago
    1.0
    this is the WORST MCDONALDS IN CANTON HANDS DOWN. there’s some issue every single time i come here!!!!! awful!!!
  • SJ
    Samantha Jones
    Nov 15, 2025
    1.0
    At 825 pm on 11/15/2025 I paid for my food and did not receive my change I didn't confront as I had my very tired toddler in the car and it was under a dollar but someone check the cameras the young lady at the window with the blue green hair is stealing
  • XX
    Xx Unnotic3d xX
    Nov 11, 2025
    1.0
    I went to recieve my online order after a very long day of work. Only to be told they were only accepting mobile and delivery. Perfect, thats what I had. They asked for the name on the order and I told them and then they said they couldn't find it. Told them the code without them asking and they obviously had it. Woman at the speaker was rude. Told me a 10 minute wait. I only had nuggets and fries. I know nuggets and fries dont take 10 minutes to cook. Maximum 4 minutes, Id like to bet. I told them I wasn't going to be able to wait so I left but upon checking how to get a refund, I read that I had to return to the store. Instead, I called and they took almost 5 minutes to pick up the phone. Would not recommend this location. Absolutely horrible.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4757 West Tuscarawas Ave in Canton, OH?

This McDonald's is open 24 hours a day, 7 days a week, with delivery available around the clock.

What types of payment methods are accepted at this McDonald's location?

They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.