McDonald's

3.1
1509 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4757 West Tuscarawas Ave, Canton, OH
44708, United States

Hours

Reviews

3.1
1,509 reviews
5 stars
419
4 stars
277
3 stars
260
2 stars
174
1 star
379

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of acknowledgment.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.

Wait Times

Consistent complaints about long wait times in both drive-thru and in-store, with some customers waiting over 30 minutes for their orders.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and play area, with dirty tables and floors being a common concern.

Food Quality

Customers frequently mentioned cold, stale, or poorly prepared food, leading to disappointment with their meals.
  • PS
    Peter Spilios
    Dec 24, 2025
    1.0
    50 negative stars !! I waited patiently for 25 minutes at the window. There was a line behind me wrapped around the building.. I finally tapped lightly on the window and said i would be willing to accept anything else a small young blonde female was so rude. Been coming here since the 60's and never was treated so poorly. Tons of negative responses, doesn't management care ?? NEVER EVER COME HERE AGAIN !! She should be fired !
  • RA
    Roy Anderson
    Nov 24, 2025
    5.0
    Great overall experience Great customer service Store was very clean
  • CT
    Cynthia TOTTEN
    Nov 23, 2025
    1.0
    Rude employees really poor attitudes my food was cold and far from fresh and I will not be returning to that location ever again you just didn't treat customers the way they do
  • JH
    Jikai Holston
    Nov 22, 2025
    1.0
    Went there during night shift and the lady constantly ignored us at the window we sat in a empty line for 20 min unacceptable
  • XX
    Xx Unnotic3d xX
    Nov 11, 2025
    1.0
    I went to recieve my online order after a very long day of work. Only to be told they were only accepting mobile and delivery. Perfect, thats what I had. They asked for the name on the order and I told them and then they said they couldn't find it. Told them the code without them asking and they obviously had it. Woman at the speaker was rude. Told me a 10 minute wait. I only had nuggets and fries. I know nuggets and fries dont take 10 minutes to cook. Maximum 4 minutes, Id like to bet. I told them I wasn't going to be able to wait so I left but upon checking how to get a refund, I read that I had to return to the store. Instead, I called and they took almost 5 minutes to pick up the phone. Would not recommend this location. Absolutely horrible.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4757 West Tuscarawas Ave in Canton, OH?

This McDonald's is open 24 hours a day, 7 days a week, with delivery available around the clock.

What types of payment methods are accepted at this McDonald's location?

They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.