McDonald's

3.4
1096 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4643 Belden Village Rd NW, Canton, OH
44718, United States

Hours

Reviews

3.4
1,096 reviews
5 stars
378
4 stars
209
3 stars
187
2 stars
108
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Food Quality

Many reviews highlighted issues with cold, stale, or incorrect food items, contributing to dissatisfaction with the dining experience.

Customer Experience

Several customers expressed frustration with the attitude of employees, indicating a lack of professionalism and respect towards patrons.

Positive Experiences

A few customers noted positive interactions with staff and satisfactory food quality, suggesting that experiences can vary significantly.
  • GG
    Gamer Girl
    2 days ago
    5.0
    Went there with family to have my daughter's birthday. We all had fun and nobody was upset about it either which was really great.
  • BS
    Brendan Simpson
    Jan 1, 2026
    1.0
    Genuinely the worst location in this area to go to. I came inside tonight to pick up a delivery order and waited almost 15 minutes just to even to be addressed by an employee. Multiple employees walked by me, looked at me, and didn’t say a word. Watched people in the back messing around on their phones, playing games, and watching TikToks instead of assisting me. Zero concern for the customer here.
  • AW
    A.N. W
    Dec 30, 2025
    2.0
    Went inside because the drive thru was so long. No customer service inside. For being so busy, food not fresh. Won't be back.
  • DC
    Danielle Cameron
    Dec 19, 2025
    1.0
    This restaurant could not redeem a simple mobile code and refused to help me. They simply let me sit at the drive thru speaker for a couple minutes and said it was an issue with the app. Spolier: it wasn't the app. I drove to a nearby location and had no issues
  • SA
    Shawntae Arcuri
    Dec 16, 2025
    1.0
    I'm not really sure what happened to this location. I used to drive past 2 others to come to this one. Now many of us avoid it like the plague. Other than you can see the clear difference in the employee's that used to work there and the new ones that do. The amount of disrespect they showed towards the patrons was wild. I ordered through the app like I normally do. I pulled up to the drive thru and wasnt greeted with a Hello, thank you for coming, etc. It was a flat "go ahead with your order." I stated that I had a mobile order and my name and was told to pull around. The woman literally threw the food at me through the window. And shut the window, didn't say thank you, nothing. I drove off. But then I went to check all my food and it wasn't correct and it was ice cold. So I turned around, headed back to mcdonald's, parked, and went inside. I waited for probably three minutes or so for anyone to even walk up to the counter. A tall younger man who was the manager came up, took one look at me saw I had a food bag and gave a very audible huff. And I told him may I please just have a refund? The food's cold and it wasn't the right order. He snatches the food out of my hand doesn't ask me what I had and then tries to hand me the wrong amount of cash back.And I said, no, this doesn't add up to what I paid. So finally, he huffs and puffs, and gives me an extra dollar. And when I asked him for his name, he refused to give it to me at first and then came back and told me, with a rude attitude. I rode in to the complaint link that you find on the receipt and never received a call back, any kind of acknowledgment, which doesn't surprise me. I used to work for mcdonald's and I know that the complaints go right back to the general manager of that store. So a good way to not get anything fixed is to continue that process. You need to do a rehall and fire the people that are working there because they are not good at customer service in any way shape or form. I shouldn't have food thrown at me, given rude looks, and terrible service.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 4643 Belden Village Rd NW, Canton?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, and extends until 2:00 AM on Fridays and Saturdays. On Sundays, it closes at 11:00 PM.