McDonald's

3.4
1085 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4643 Belden Village Rd NW, Canton, OH
44718, United States

Hours

Reviews

3.4
1,085 reviews
5 stars
374
4 stars
208
3 stars
186
2 stars
107
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude attitudes from staff and unresponsive management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned cold, stale, or unappetizing food, with complaints about the freshness of items served.

Wait Times

Customers frequently experienced long wait times in both drive-thru and dining areas, contributing to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
  • MM
    Mintypaper
    Nov 3, 2025
    1.0
    I get there, empty line, and I wait 5 minutes at the speaker for someone to even greet me, and when I get my order done, I want another 15 minutes at the window for them to even get my payment. In this time I see many employees walk out to their cars, I guess to smoke or something. And I finally get my food, cold, and I don’t even get the extra sauce I paid for, never going to this McDonald’s again 😭
  • CB
    Charity G Ball
    Nov 3, 2025
    5.0
    Good service polite people.
  • JM
    Jefferson Mendez
    Oct 27, 2025
    1.0
    The attitude of the workers in the morning is very bad
  • JA
    John A
    Oct 24, 2025
    1.0
    Why does no one respond to my complaint after a month?? you are the worst people to your customers! Employees harassed me at my work while wearing the McDonald's uniform, trying to get me fired. When I went to the drive thru to order, she called 911, lied to the cops about me drinking on Sept 8th, tried to get me arrested. I called after asking for her name to make a complaint, screamed at me and hung up the phone.. absolute lunatic. Went by last week to get something to eat, she wasn't fired, still working there, how is she not in prison for abusing 911??!
  • RM
    Ron Mayle
    Oct 12, 2025
    1.0
    Awful experience. Waited 20 minutes for a small, simple order. Staff was clueless. Stay away

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 4643 Belden Village Rd NW, Canton?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, and extends until 2:00 AM on Fridays and Saturdays. On Sundays, it closes at 11:00 PM.