McDonald's

3.1
1525 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3700 Harmont Ave, Canton, OH
44705, United States

Hours

Reviews

3.1
1,525 reviews
5 stars
444
4 stars
250
3 stars
278
2 stars
177
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not matching what was ordered.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh food while others received cold or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, indicating a need for better cleanliness standards.

Speed of Service

Many customers expressed frustration with slow service, particularly during peak hours, leading to long wait times for orders.
  • CB
    Cher Bear
    Nov 9, 2025
    4.0
    Food was hot but service very slow
  • SP
    S. P.
    Oct 30, 2025
    2.0
    This McDonald’s is terrible. On the drive thru they take forever to take my order, only after I ask them if they are still there! My sandwich barely had any toppings.
  • SA
    selena arkenburgh
    Oct 29, 2025
    2.0
    Always order online just to be sure my food is ready and i have time to eat it for my lunch, every time i order double quarter pounder with cheese here either 1) i have to wait 20 minutes for a sandwich i ordered a half hour ago or 2) it’s jus a cheese burger. I’ve been told it’s because of one the cooks only being able to cook 1 burger at time, I’ve been told it’s because of rush (which i understand, i used to work fast food), i’ve heard the line of excuses. i understand sometimes stuff happens but every time? Just wish mobile orders were out ahead of regular orders.
  • RB
    Rob Buxton
    Oct 19, 2025
    1.0
    Never again will I return to this location. Went through the drive through, the fries were cold and tast bad. I went in and had to sat hello a couple times to get someone to look my way. I explained how my fries were not good and asked if I could get a fresh order. The young man walk over grabbed the bag, through in the trash. He walked over and scooped another order, all while not speaking a word. Through them in a bag and dropped it on the counter in front of me. I asked if that was the same batch I just had? He replied. No those are fresh and walked away. When I asked fir the manager, he said I am the manager. I said really, Who is above you ? He said nobody really.... it's basically him. I really hope that's not the case. Rude employees taking orders and if the manager acts like that, good luck with that location.
  • EM
    Emily Mosteller
    Oct 16, 2025
    1.0
    Crappy service, I get its fast food but lettuce is grossly brown and you never get what u paid for paid for a large drink so they just placed it in a medium cup and then stuck the filler medium cup into a larg cup gone down hill

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3700 Harmont Ave, Canton?

McDonald's at 3700 Harmont Ave operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, drive-thru service is available 24/7 at this location.