McDonald's

3.2
1591 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
319 Tuscarawas E, Canton, OH
44705, United States

Hours

Reviews

3.2
1,591 reviews
5 stars
478
4 stars
272
3 stars
305
2 stars
157
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned cold or incorrect food orders, with some customers experiencing food safety issues.

Cleanliness

The restaurant and bathrooms were often described as dirty and unsanitary.

Staff Attitude

Several customers noted a lack of care and professionalism from the staff, impacting their overall experience.

Location Issues

The area surrounding the restaurant was described as sketchy, with concerns about safety and loitering.
  • AE
    Audrey Echols
    Nov 17, 2025
    1.0
    This is the second time I have had an issue at this location! The first time I let it go because people can have bad days, but today they once again forgot a fry and when my Boyfriend walks in to politely tell them we need another fry they are laughing and calling him she!!!! I am appalled, this was the last straw.
  • JB
    Jim Bass
    Nov 13, 2025
    1.0
    Burger taste old... waste of money
  • MK
    Miko King
    Nov 11, 2025
    5.0
    My son and I stopped in this location. For a moment. We were greeted by wonderful, friendly and attentive staff! The lobby was clean. Everyone was professional, helpful & friendly. A wonderful amazing worker named Janice. Was helpful, amazing and awesome. Folks if your ever in Canton. Stop by this location. Stop in and ask for Janice! She goes the distance, such a lovely woman. Thank you!
  • TV
    T “Cheshire 13” V
    Oct 14, 2025
    1.0
    From experience, I know, working in a restaurant is hard and stressful which is why, whenever I order. I try not to make it too stressful. I figured ordering a different sauce on my sandwich would not be that bad. But apparently it was a problem and got charged for the sauce I wanted then whenever I ordered an iced coffee with extra French vanilla in it, I get a cup that's not even mixed. And then, I was like, I'm going to give it the benefit of a doubt maybe it'll taste good and what do ya know it tastes like burnt old coffee or like somebody stuck a cigarettes in it. This isn't the first time here either but it is also the nearest place to get a coffee that I work. I did not appreciate the service whenever the guy opened up.The window he just basically threw the food at me, didn't even give me my drink at first so I sat at the window until he came back and was wondering why I was still sitting there. I let him know that I was waiting on my iced coffee. No sorry no emotion whatsoever just didn't care. With the reviews i've seen on this mcdonald's.I don't understand why they're not shut down.Yeah, it would suck because it's where I get coffee but the coffee sucks. I really do hope that my message is heard and y'all fix it or hire somebody that's will want to actually work and make a good impression. So far in my experience with McDonald's, this is the worst McDonald's ever.
  • RH
    Ruby Holmes
    Oct 8, 2025
    1.0
    I've ordered here countless times. Multiple times food has been wrong or just not given to me. Last night I ordered for delivery and the dasher arrived to the store and texted telling me that the workers were playing around and saying they didn't care if my order was wrong. When I received ny order I was missing items. I told the dasher thank you for telling me and made sure to give her a great review. The workers are immature and don't care about their job. If they dint want to do what they are being paid to do they need to quit or be fired.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Tuscarawas E in Canton, OH?

McDonald's on 319 Tuscarawas E, Canton, OH is open for dine-in from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sundays at the 319 Tuscarawas E McDonald's in Canton, OH.