Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Food Quality
Customers frequently complained about the food being cold, poorly prepared, or incorrect, with some noting a decline in overall food quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and a messy dining area, contributing to a negative dining experience.
Staff Attitude
Many customers expressed frustration with the attitude of the staff, describing them as unprofessional and indifferent to customer needs.
Mixed Experiences
While some customers reported positive experiences, particularly during breakfast hours, these were overshadowed by the majority of negative feedback.
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Terri Mankin
6 days ago
1.0
If I could get this to the owner that would be great. I pull in ask what time do you close he replies in one minute. Hm I did not ask how much longer are you open I simply asked for a time he then says actually we have half a minute. I then asked how much a frape was . Nothing I look at my phone it says 1159. I know some places close at midnight or such so this the reason I asked because. Being that close to close I won't try to order anything intense...instead of answers I got silence and the screen shut off. I've boycotted this McDonald's before for me ordering a double cheeseburger add mayo but I got a burger and was in a rush for an appointment nothing was done when I called
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Rodney Brown
Oct 26, 2025
1.0
Not good.
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Brandon Hufford
Oct 1, 2025
5.0
My food was hot and fresh. Friendly service. Thank you.
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Mike Powley
Sep 26, 2025
1.0
Dirty
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Matthew Truett
Sep 24, 2025
1.0
Don't stop at this location! Since when has any McDonald's charged for a cup of water? Of all the McDonald's locations we've ever been to, I have never paid for a cup of water. We've even been to locations that have given my son a toy without purchasing a Happy Meal just out of kindness. I've stopped at this location twice in my life, the first time the food was awful, how do you mess up a cheeseburger at McDonald's? I was hesitant to stop at this location today, but it was on the way home. Never stopping at this location again and wouldn't recommend anyone passing through Canton off I77 to stop either. Also happens to have undercover agents arresting someone in the parking lot. Not the safest location. You shouldn't be charging for a cup of water, especially when guests are buying food. Now you'll lose more revenue and business just because you want to save a few cents on the cost of a cup.