McDonald's

3.2
2227 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
112 Dueber St, Canton, OH
44708, United States

Hours

Reviews

3.2
2,227 reviews
5 stars
658
4 stars
403
3 stars
444
2 stars
241
1 star
481

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, incorrect orders, and long wait times.

Food Quality

Customers frequently complained about the food being cold, poorly prepared, or incorrect, with some noting a decline in overall food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and a messy dining area, contributing to a negative dining experience.

Staff Attitude

Many customers expressed frustration with the attitude of the staff, describing them as unprofessional and indifferent to customer needs.

Mixed Experiences

While some customers reported positive experiences, particularly during breakfast hours, these were overshadowed by the majority of negative feedback.
  • TM
    Terri Mankin
    6 days ago
    1.0
    If I could get this to the owner that would be great. I pull in ask what time do you close he replies in one minute. Hm I did not ask how much longer are you open I simply asked for a time he then says actually we have half a minute. I then asked how much a frape was . Nothing I look at my phone it says 1159. I know some places close at midnight or such so this the reason I asked because. Being that close to close I won't try to order anything intense...instead of answers I got silence and the screen shut off. I've boycotted this McDonald's before for me ordering a double cheeseburger add mayo but I got a burger and was in a rush for an appointment nothing was done when I called
  • RB
    Rodney Brown
    Oct 26, 2025
    1.0
    Not good.
  • BH
    Brandon Hufford
    Oct 1, 2025
    5.0
    My food was hot and fresh. Friendly service. Thank you.
  • MP
    Mike Powley
    Sep 26, 2025
    1.0
    Dirty
  • MT
    Matthew Truett
    Sep 24, 2025
    1.0
    Don't stop at this location! Since when has any McDonald's charged for a cup of water? Of all the McDonald's locations we've ever been to, I have never paid for a cup of water. We've even been to locations that have given my son a toy without purchasing a Happy Meal just out of kindness. I've stopped at this location twice in my life, the first time the food was awful, how do you mess up a cheeseburger at McDonald's? I was hesitant to stop at this location today, but it was on the way home. Never stopping at this location again and wouldn't recommend anyone passing through Canton off I77 to stop either. Also happens to have undercover agents arresting someone in the parking lot. Not the safest location. You shouldn't be charging for a cup of water, especially when guests are buying food. Now you'll lose more revenue and business just because you want to save a few cents on the cost of a cup.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

The McDonald's at 112 Dueber St in Canton, OH operates daily from 6:00 AM to 10:00 PM.

When is drive-thru service available at this McDonald's?

Drive-thru is open every day from 6:00 AM to midnight.