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Jimmy John's

3.8
(244 reviews)
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Business Details

4201 Tuscarawas St W, Canton, OH
44708, United States
(330) 479-9021
https://locations.jimmyjohns.com/oh/canton/sandwiches-2374.html

About

Sandwich Restaurant

Location

Jimmy John's
4201 Tuscarawas St W, Canton, OH
44708, United States

Hours

Reviews

3.8
244 reviews
5 stars
116
4 stars
51
3 stars
22
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the veggie sub and other sandwiches, noting freshness and taste.

Service Issues

Multiple reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and lack of accountability from management.

Cleanliness Concerns

Several customers reported unsanitary conditions, including hair found in food and staff not following hygiene protocols.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect sandwich preparations.

Atmosphere

Some customers found the atmosphere to be too loud and distracting, impacting their dining experience.
  • LP
    LaShay P
    Feb 8, 2026
    5.0
    Their veggie sub is perfection and the employees are stellar. I would have taken a picture of my sub but I ate it too fast...lol
  • LL
    Larry Little
    Jan 29, 2026
    1.0
    Do not order from this location. Online order is incorrect every time. What is the point of paying for extra toppings on your sandwich if they do not add them. Also a simple cut in half option selected they cannot comprehend. This place needs a new employee structure from the top down.
  • JM
    Jonathan White Music
    Dec 31, 2025
    1.0
    Came to get their advertised pizza sub… sign still in the window… they tell me they no longer offer that. Uh, better remove the sign guys.
  • WL
    W L
    Dec 19, 2024
    5.0
    Very nice staff, they were very busy but still positive. Very clean and freaky fast. Food was phenomenal as well. Shout out jaymier and manager on duty 12/19/24
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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