Dunkin'

4.1
894 reviews
Decked Out Lattes
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Business Details

5126 Whipple Ave NW, Canton, OH
44718, United States
(234) 214-0500
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Canton, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5126 Whipple Ave NW, Canton, OH
44718, United States

Hours

Reviews

4.1
894 reviews
5 stars
508
4 stars
174
3 stars
66
2 stars
47
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty conditions and unsanitary food handling.

Product Quality

While some customers praised the coffee and donuts, others reported stale or poorly made items.

Staff Attitude

Mixed feedback on staff attitude, with some praising friendly service while others reported rudeness.
  • AL
    Alexis Lackey
    4 days ago
    4.0
    This star rating is for Carly who works the window and headset & her ONLY! Always very nice and welcoming, the other lady who happens to be the GM completely opposite! She’s always very rude, rushes you through your order & when you pay, never greets you with a smile etc! Horrible. Carly is the only reason I come back to this location.
  • AG
    Aidrian Gossett
    Nov 16, 2025
    1.0
    If I could give this place a negative star I would. Customer service is horrible and almost every time I go they “ can’t take orders”. When they do decide they want to take orders it is never right and tastes horrible. I’ve never had a good experience coming here and won’t ever go back.
  • JM
    Jayde Morris
    Nov 16, 2025
    1.0
    This place can never seem to take an order at night. Feels like the staff is just being lazy. I’ve seen them sleeping in the booth by the wall when I arrive. And on the rare occasions they do take orders the tea and coffee taste old. If you can’t provide service during the night then don’t advertise being open 24 hours.
  • HM
    Hayley M
    Nov 6, 2025
    1.0
    Being a wicked fan I was excited for the munchkin tin cans based off others posting and what Dunkin promoted it looked very presentable, until I opened mine and was pretty disappointed. Not only was I missing a few but it just looks like it was thrown in there There’s picture comparison
  • LW
    Lisa Wenning
    Nov 1, 2025
    1.0
    They know zero about customer service. They have an app and they aren’t even able to redeem points if the QR code doesn’t come up. Was told to call the phone line and I’m here right now. Won’t be coming back. So losing points and poor customer service is why I choose to go to other coffee establishments.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5126 Whipple Ave NW in Canton, OH?

Dunkin' is open 24 hours a day, 7 days a week at this location.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both curbside pickup and delivery services.