Dunkin'

4.1
898 reviews
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Business Details

5126 Whipple Ave NW, Canton, OH
44718, United States
(234) 214-0500
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Canton, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5126 Whipple Ave NW, Canton, OH
44718, United States

Hours

Reviews

4.1
898 reviews
5 stars
513
4 stars
175
3 stars
66
2 stars
47
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food or drink preparations.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty environments and poorly packaged food.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for their lack of urgency and professionalism.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing stale items and poorly made beverages.
  • BF
    Brittany Freeman
    Jan 4, 2026
    1.0
    This is not the first time I have had issues with this specific dunkin...I try to give them the benefit of the doubt when I can, but today was ridiculous. I placed my order before I left my house to be picked up at 10:40. We showed up at 10:50. When we walked in, the lobby was full of people and the counter where they were making drinks was full of empty cups. The employees weren't moving fast at all and no one seemed to be trying to help other areas. It was already 10 minutes past when I had it scheduled to pick up, and I had to be at work at 11. My fiance took me to work and came back to wait for the drinks. My order of 2 frozen coffees, a shaken espresso, and an energy drink wasn't done until 11:05...that's almost half an hour past when it was supposed to be done. I understand being busy, but there was only a couple cars in the drive thru and a lobby full of people that were waiting on drinks. I'm not sure what order they work in or anything, but I would think that an order that is ordered ahead of time for a specific time (already paid)should take precedence over cars/people that show up and order at that time...
  • SW
    Sydney Wiener
    Jan 4, 2026
    1.0
    No sense of urgency, no organization, 0 acknowledgment of their line out the door and why we were waiting 30 minutes for our 2 drinks
  • MS
    Marc Sansone
    Dec 11, 2025
    5.0
    As expected from a Dunkin
  • CS
    Chris Sinesky
    Dec 7, 2025
    5.0
    Can't start my day without my Dunkin' run!
  • AL
    Alexis Lackey
    Nov 20, 2025
    4.0
    This star rating is for Carly who works the window and headset & her ONLY! Always very nice and welcoming, the other lady who happens to be the GM completely opposite! She’s always very rude, rushes you through your order & when you pay, never greets you with a smile etc! Horrible. Carly is the only reason I come back to this location.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5126 Whipple Ave NW in Canton, OH?

Dunkin' is open 24 hours a day, 7 days a week at this location.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both curbside pickup and delivery services.