Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
527 reviews
5 stars
304
4 stars
97
3 stars
55
2 stars
18
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service and incorrect orders, leading to frustration and disappointment.
Food Quality
There are consistent complaints about food being served cold, incorrect items, and poor quality, particularly with chicken strips and fries.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Ice Cream Satisfaction
While food quality was often criticized, many customers enjoyed the ice cream offerings, particularly the blizzards.
- DDDinner Before Dark?Nov 12, 20251.0I ordered delivery, specifically selected gravy with the chicken baskets and I ordered honey mustard at the end of the order.(for .77!) they switched out the gravy and put honey mustard, and on the other chicken basket there was no sauce at all. I'm pissed. they do this all of the time.
- SKscoliosis KingNov 8, 20251.0We had to remind them to bringe our order out, then they did, but they didn't even bring us the rest of the order , they forgot our fries!!! and never gave us receipt
- SMSamantha MandleyOct 5, 20252.0My sister and I stopped here on a road trip and we thought it was going to be a quick 10 or 15-minute lunch break. Nope. Turns out it takes 25 minutes to get 2 blizzards and a 6-piece chicken basket and a #12 Spicy chicken combo meal. The chicken tender sandwich was cold and hot at the same time. The meat was cold but the tomatoes were warm. The fries were lukewarm and tasted ok. The basket had fresh tenders and cold fries. The blizzards came out before the food we had them for 10 minutes. We sat inside the restaurant and people in the drive-through had no wait times. The location was overall clean and looked nice but the food and service were lacking very badly.
- PGpamela guintherOct 2, 20251.0My boyfriend ordered three six piece chicken strip baskets at the counter inside to bring home since the drive thru was very lined up. I opened mine and there was three chicken strips and a small hand full of fries. One of the other baskets only had four chicken strips in it. On top of that the strips were very small. Sadly this is the second time this has happened since this Dairy Queen moved to this new location.
- AFaydrik fordSep 29, 20251.0Ice cream was good but that’s hard to mess up…. I could’ve got thru TSA quicker before I got thru the line next time Im just getting a Klondike bar
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and desserts does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 138 Faircrest St SW, Southgate Plaza, Canton, OH 44706, USA.
What are the regular operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location features a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it welcomes families and children, offering booster seats, high chairs, and a family-friendly environment.
Are there any outdoor seating and WiFi services available at Dairy Queen Grill & Chill?
Yes, the location offers outdoor seating and free WiFi for customers.
How can I order from Dairy Queen Grill & Chill online?
You can place an order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44669/.
Are there any nearby grocery stores where I can shop before or after visiting Dairy Queen Grill & Chill?
Yes, Save A Lot supermarket is nearby, making it convenient to shop for groceries along with your meal visit.
What nearby eateries can I visit in the same area as Dairy Queen Grill & Chill?
Nearby eateries include Gionino’s Pizzeria for pizza and chicken, Aunt Mary Ann Donuts Cafe for baked goods and coffee, and McDonald’s for fast food options.
Are there useful amenities like banks or insurance services near Dairy Queen Grill & Chill?
Yes, KeyBank and several insurance agencies such as Secure Insurance Group NEO and Farmers Insurance - Michelle Fox are located close by.