Dairy Queen Grill & Chill

4.1
529 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
138 Faircrest St SW, Canton, OH
44706, United States

Hours

Reviews

4.1
529 reviews
5 stars
304
4 stars
97
3 stars
55
2 stars
18
1 star
55

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or not meeting expectations.

Service Speed

Customers experienced slow service, particularly during busy times, with some noting long wait times.

Staff Attitude

Mixed reviews on staff friendliness, with some customers praising helpful staff while others reported rude behavior.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms.
  • SP
    s p
    Dec 28, 2025
    1.0
    This is the amount of crispy onions on a crispy onion cheeseburger…really DQ?
  • JD
    John Doe
    Dec 18, 2025
    1.0
    Terrible
  • DD
    Dinner Before Dark?
    Nov 12, 2025
    1.0
    I ordered delivery, specifically selected gravy with the chicken baskets and I ordered honey mustard at the end of the order.(for .77!) they switched out the gravy and put honey mustard, and on the other chicken basket there was no sauce at all. I'm pissed. they do this all of the time.
  • SK
    scoliosis King
    Nov 8, 2025
    1.0
    We had to remind them to bringe our order out, then they did, but they didn't even bring us the rest of the order , they forgot our fries!!! and never gave us receipt
  • SM
    Samantha Mandley
    Oct 5, 2025
    2.0
    My sister and I stopped here on a road trip and we thought it was going to be a quick 10 or 15-minute lunch break. Nope. Turns out it takes 25 minutes to get 2 blizzards and a 6-piece chicken basket and a #12 Spicy chicken combo meal. The chicken tender sandwich was cold and hot at the same time. The meat was cold but the tomatoes were warm. The fries were lukewarm and tasted ok. The basket had fresh tenders and cold fries. The blizzards came out before the food we had them for 10 minutes. We sat inside the restaurant and people in the drive-through had no wait times. The location was overall clean and looked nice but the food and service were lacking very badly.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and desserts does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 138 Faircrest St SW, Southgate Plaza, Canton, OH 44706, USA.