Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.3
1,023 reviews
5 stars
637
4 stars
228
3 stars
85
2 stars
24
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, highlighting both friendly staff and instances of poor customer service, particularly in handling order mistakes.
Food Quality
While many customers enjoyed the food, particularly the ice cream and blizzards, there were complaints about incorrect orders and food not meeting expectations.
Cleanliness
The establishment is generally noted for being clean, contributing positively to the dining experience.
Pricing Concerns
Several reviews mentioned rising prices, leading to concerns about value for money, especially for families.
Drive-Thru Efficiency
The drive-thru service received criticism for being slow, with some customers expressing frustration over long wait times.
GL
George Lazarides
1 day ago
5.0
I actually drive past another Dairy Queen to get to this one. The service and food are always great.
AD
Amy Daily
Feb 14, 2026
5.0
Great service
DB
Drew B
Feb 12, 2026
5.0
Nice, quiet peaceful place. The cashier was really nice, when my app coupon wasn't working she figured out another way to use the coupon. Somewhat quick service, food here is good. Not the best burgers but Ice cream is 11/10. The price on blizzards have gone up since I was last here a year or so ago but still good blizzards, just not good pricing
CH
Chotsani Harris
Dec 19, 2025
1.0
Just came through the drive thru and they didnt take my order correctly and I didnt recognize until after I paid and looked at the receipt.... they didnt repeat back the order nor have a screen to make sure the order is correct...I thought they might have been running a promotion to why the total for my shake and chicken basket was cheaper so I didnt use my coupon ( 4pc chicken basket for $5.99)... When I brought it to their attention that my order was not taken correctly and asked to use the coupon they basically said there is nothing they can do and cant take a coupon after the fact and didnt offer any way to resolve their error in being able to take the order correctly... its not about the money BUT poor customer service and ability to problem solve when they didnt take the order correctly...I guess refunding me the $7.59 for the chicken basket and ring the order up correctly charging me the coupon price of $5.99 and the 4.49 for the shake was TOO MUCH TO ASK.....smh
VV
Vestical
Dec 2, 2025
1.0
There was a hair in my burger and they gave me no sauce when i doordashed. I had to make another order just for sauce and got the wrong sauce.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Canton, OH?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:00 AM to 9:30 PM and on Sunday from 11:00 AM to 9:30 PM.
Is Dairy Queen Grill & Chill accessible for families with children?
Yes, the location welcomes families and children and offers booster seats, high chairs, and a family-friendly environment.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this Dairy Queen location features a drive-thru for convenient ordering and pickup.
What signature menu items can I find at this Dairy Queen location?
The menu features soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ cakes.
Are there any special holiday operating hours I should be aware of?
On holidays, Dairy Queen Grill & Chill is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it's open from 10:00 AM to 4:00 PM, and on December 31, 2025, from 10:30 AM to 5:00 PM.
How can I order food from Dairy Queen Grill & Chill online?
You can place orders for pickup through their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/44664/.
What amenities does Dairy Queen Grill & Chill provide for customer convenience?
The restaurant offers restrooms, wheelchair accessibility, high chairs, booster seats, and mobile ordering and rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Samantha's Sunny Corner Restaurant for American dining, Biggby Coffee for coffee and smoothies, and Gabe's Meat & Deli if you’re interested in a butcher shop or delicatessen.
Where can I get a beauty treatment or hair salon service close to Dairy Queen Grill & Chill?
Close by, you can visit Shampoo 2, The Room Salon & Spa, or Hair by Angelic for hair and beauty treatments.
Are there any wellness or spa options near Dairy Queen Grill & Chill?
Yes, Rising Sun Holistic Choices, Amanda Deleon Massage Therapy, Moments With Hart, and Healthy Skin Spa are nearby options for spas and holistic wellness.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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