Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
4110 Hills & Dales Rd NW, Canton, OH
44708-1662, United States
Hours
Reviews
4.4
1,013 reviews
5 stars
629
4 stars
228
3 stars
86
2 stars
24
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Issues
Several customers reported rude or impatient staff, particularly in the drive-thru, leading to negative experiences.
Food Quality
While many praised the food, there were complaints about incorrect orders, cold items, and inconsistent quality, particularly with fries and burgers.
Cleanliness
Customers noted that the location is generally clean and well-maintained.
Positive Experiences
Many reviews highlighted friendly staff and enjoyable food, especially ice cream and blizzards, contributing to a positive dining experience.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and perceived value, particularly regarding ice cream and mobile order processes.
- DFDebbie FrancNov 9, 20255.0It is clean and we had a great Dairy Queen experience, and it has handicap parking spaces, and plenty of parking. The workers were friendly and the ice cream delicious as usual. I will go back. The prices are higher than last year but still affordable. We didn't have to wait long for our ice cream.
- FFFACTOct 12, 20253.0Drive thru Sucks ... Takes forever. Employees need more giddy up in there hitch!
- MPMike PowleySep 26, 20255.0They keep this place clean
- CScassandra sterlingSep 20, 20255.0Wanna float and food and service is great
- SRSarah RuckerSep 10, 20251.009/10/2025 845 pm. Drive thru....female she was impatient because my 3 year old grand daughter was laughing I apologized and tried to continue to order after quieting my grandchild.. The female stopped taking my then The male worker came on to complete it when he verified. My order items were forgotten and so I tried to let the gentleman know that he had missed 2 items on my order. The female worker popped back onto the microphone. Cut me off very rudely overtalking me. After deep breathing I said it was okay and left the drive thru line because I am working on understanding the frustration of others. We have not been to DQ in a while because there is always a line around the block. I was going to go into the facility but decided that would not be a good idea as it may trigger the already agitated individual.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Canton, OH?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:00 AM to 9:30 PM and on Sunday from 11:00 AM to 9:30 PM.
Is Dairy Queen Grill & Chill accessible for families with children?
Yes, the location welcomes families and children and offers booster seats, high chairs, and a family-friendly environment.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this Dairy Queen location features a drive-thru for convenient ordering and pickup.
What signature menu items can I find at this Dairy Queen location?
The menu features soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ cakes.
Are there any special holiday operating hours I should be aware of?
On holidays, Dairy Queen Grill & Chill is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it's open from 10:00 AM to 4:00 PM, and on December 31, 2025, from 10:30 AM to 5:00 PM.
How can I order food from Dairy Queen Grill & Chill online?
You can place orders for pickup through their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/44664/.
What amenities does Dairy Queen Grill & Chill provide for customer convenience?
The restaurant offers restrooms, wheelchair accessibility, high chairs, booster seats, and mobile ordering and rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Samantha's Sunny Corner Restaurant for American dining, Biggby Coffee for coffee and smoothies, and Gabe's Meat & Deli if you’re interested in a butcher shop or delicatessen.
Where can I get a beauty treatment or hair salon service close to Dairy Queen Grill & Chill?
Close by, you can visit Shampoo 2, The Room Salon & Spa, or Hair by Angelic for hair and beauty treatments.
Are there any wellness or spa options near Dairy Queen Grill & Chill?
Yes, Rising Sun Holistic Choices, Amanda Deleon Massage Therapy, Moments With Hart, and Healthy Skin Spa are nearby options for spas and holistic wellness.