Chipotle Canton Centre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with undercooked rice, poorly prepared meat, and inconsistent portion sizes.
Service Issues
Numerous reviews highlighted long wait times, incorrect orders, and rude staff interactions.
Cleanliness
Several customers noted unsanitary conditions in the dining area and concerns about food safety.
Customer Experience
While some customers praised friendly staff and good service, many expressed frustration with the overall experience and management.
RH
Ryan Hilton
2 days ago
5.0
Always gives great portion sizes and are very nice and polite
AP
Alex Piteira
Jan 3, 2026
1.0
Portion small as he'll I just paid for extra steak and got less than what i would of wlakingin the. I call and was told too bad that what it is smh
CL
CHESTER LONG
Dec 12, 2025
5.0
If you ain't tried it you need to
NW
Nichole Welsch
Dec 7, 2025
1.0
Ordered there tonight... essentially I wont be eating dinner... the rice is completely undercooked and underseasoned. So disgusting. The meat is overdone and gross. So sad that restaurants cant find people that can follow a small list of instructions. I used to drive past the Tommy Heinrich location because lets face it, they are probably one of the worst in the state, I was genuinely happy with the food and service and the last three times it just keeps getting worse. Im just going to stop giving you my business, I should get used to not eating it since most locations are struggling for this very reason. The Massillon location didnt even have change for almost a year so I guess I shouldn't be surprised. Honestly I am just moving away from this area in general because its not a problem everywhere.. but until you hit North Canton you really cant trust the people down here to do anything. Its sad to watch them try to remember to put utensils in the bag. Good luck Chipotle. Id rather be at Qdoba.
JR
Justin Rucker
Nov 7, 2025
3.0
Not my type of food but my kids like it lol, it messes my stomach up like must fast food
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Canton Centre serve?
Chipotle Canton Centre offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Canton?
Chipotle Canton Centre is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Canton Centre offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order online or through a mobile app from Chipotle in Canton?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What payment methods are accepted at this Chipotle location?
Chipotle Canton Centre accepts credit cards and offers gift cards as payment options.
How does Chipotle ensure quality and sustainability in their food?
They use only 53 real ingredients sourced from farms practicing humane and sustainable methods following their 'Food with Integrity' principles.
Is Chipotle Mexican Grill at Canton Centre LGBTQ friendly?
Yes, the location welcomes LGBTQ customers and allies.
What nearby shopping options are available when visiting Chipotle Canton Centre?
You can visit nearby places like rue21 for designer clothing, Five Below for discount and craft items, and JCPenney for department store shopping.
Are there nearby dining alternatives close to Chipotle Canton Centre?
Yes, nearby alternatives include Domino's Pizza for pizza and chicken, and Penn Station East Coast Subs for sandwiches and fast food.
What health and dental services are near Chipotle in Canton?
Nearby health services include ImmediaDent, Emergency Dentist 24/7, Family Dental Team Inc, Bright Tiger Dental, and Canton Dentist Dr. James George and Dr. Mark Grucella.