Business Details
About
Mexican Restaurant
Chipotle Canton Centre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
1,318 reviews
5 stars
711
4 stars
291
3 stars
126
2 stars
37
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over delays and staff attitudes.
Food Quality
There were numerous complaints about food quality, including undercooked rice, stale chips, and inconsistent portion sizes, leading to dissatisfaction among patrons.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food safety.
Employee Attitude
While some customers praised individual staff members for their friendliness, many others noted a lack of professionalism and rudeness among employees.
Inconsistency
The overall experience varied greatly, with some customers enjoying their meals while others faced significant issues, indicating a lack of consistency in service and food quality.
- JRJustin RuckerNov 7, 20253.0Not my type of food but my kids like it lol, it messes my stomach up like must fast food
- TTTraciOct 25, 20254.0I ordered a veggie bowl and asked for guacamole and found a huge chunk of unripe avocado and the sticker was in my bowl. Boo.
- JGJuan GarciaOct 23, 20251.0What happened to your location? Long wait times, during peak hours. And when you finally get to the counter the food is horrible. Guy letting steak die in a grill, while he mixes rice and is walking around like a sloth. Employees were happy, but probably bc they have to barely do anything. Sad.
- MBMichelle BemillerOct 23, 20252.0Ordered pickup online trying to get lunch quicker. I would have been better off coming and ordering in the store. I’ve been here waiting 20 minutes past my pick up time.
- SRsara rawdonOct 23, 20251.0Arrived at the time my food was supposed to be ready. Waited 30 minutes for an online order with no explanation. Every time I asked about my order I was told they were bagging it up and then 10 minutes would go by and no online orders would come out. There were multiple people waiting for online orders. Terrible service and the quality of food is terrible.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Canton Centre serve?
Chipotle Canton Centre offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Canton?
Chipotle Canton Centre is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Canton Centre offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order online or through a mobile app from Chipotle in Canton?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What payment methods are accepted at this Chipotle location?
Chipotle Canton Centre accepts credit cards and offers gift cards as payment options.
How does Chipotle ensure quality and sustainability in their food?
They use only 53 real ingredients sourced from farms practicing humane and sustainable methods following their 'Food with Integrity' principles.
Is Chipotle Mexican Grill at Canton Centre LGBTQ friendly?
Yes, the location welcomes LGBTQ customers and allies.
What nearby shopping options are available when visiting Chipotle Canton Centre?
You can visit nearby places like rue21 for designer clothing, Five Below for discount and craft items, and JCPenney for department store shopping.
Are there nearby dining alternatives close to Chipotle Canton Centre?
Yes, nearby alternatives include Domino's Pizza for pizza and chicken, and Penn Station East Coast Subs for sandwiches and fast food.
What health and dental services are near Chipotle in Canton?
Nearby health services include ImmediaDent, Emergency Dentist 24/7, Family Dental Team Inc, Bright Tiger Dental, and Canton Dentist Dr. James George and Dr. Mark Grucella.