Chipotle Mexican Grill

4.1
1280 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Belden Village # 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5097 Dressler Rd NW, Canton, OH
44718, United States

Hours

Reviews

4.1
1,280 reviews
5 stars
738
4 stars
273
3 stars
95
2 stars
46
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including salty flavors, undercooked rice, and stale chips.

Service Speed

Many reviews highlighted slow service, with long wait times and staff appearing disengaged or unmotivated.

Customer Service

Numerous customers experienced poor customer service, including rude interactions and mistakes with orders.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and overflowing trash cans.

Portion Sizes

Several customers noted inconsistent portion sizes, often feeling shortchanged compared to other locations.
  • SS
    snl330
    Nov 15, 2025
    2.0
    I’ve had decent meals at this Chipotle in the past, but there was a severe degree of cross-contamination in my latest order. I don’t eat meat, and my sofritas burrito was full of carne asada or steak (I opened the burrito up in the picture). I understand that the line gets busy and the workers are working fast, and I even understand a piece of meat here and there in my orders, but this amount of cross-contamination is unacceptable. Even my cousin who eats meat had chicken in his carnitas burrito. There was so much meat in mine that the line workers should have noticed. Chipotle managers, please train your staff to be more mindful of this.
  • SS
    Sam Shue
    Nov 5, 2025
    1.0
    Eating dinner and my wife found this shard in her food. Not getting chipotle again.
  • IG
    Ivanhoe Gtz
    Oct 20, 2025
    4.0
    Good place for a Mexican fast food
  • DM
    Daniel M
    Oct 9, 2025
    1.0
    Slow service, employees that are just here for the paycheck
  • NB
    Nunya Business
    Oct 2, 2025
    2.0
    Had my typical bowl including brown rice, chicken, black beans, grilled veggies, mild salsa, corn, and lettuce. Not sure which ingredient(s) but excessively salty flavor overpowering the palette. Several visits/month since this post and chicken spices and black beans still overly salty. For a nutrion- conscious business, sodium content seems low on the list of cares. Sure wish they'd address it.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Belden Village # 2 serve?

Chipotle Mexican Grill specializes in Mexican fast-casual cuisine offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill located at 5097 Dressler Rd NW?

Chipotle Mexican Grill at this location is open daily from 10:45 AM to 11:00 PM.