Customers generally enjoy the cheesesteaks and fries, but there are complaints about inconsistency in food preparation and freshness.
Customer Service
Service quality is mixed, with reports of rude staff and order inaccuracies, though some customers praise friendly and attentive employees.
Cleanliness
There are significant concerns regarding cleanliness and sanitation practices in the restaurant.
Pricing
Many customers feel the food is overpriced for the quality received.
Order Accuracy
Frequent issues with incorrect orders and misunderstandings during the ordering process have been reported.
DD
Dorell
Jun 12, 2025
5.0
Adding the wings is one of my favorite new items, Abby always makes sure it is clean and the food is always good! Keep up the great work. We appreciate you
RM
rian miller
Jul 5, 2023
4.0
Ive been to a few of these around town and they've always been overpriced and mediocre but this location outshines the rest. They didn't speak English but apparently understood it because my order was correct. Hoagie was packed with steak and cheese, piping hot with fast service. Would recommend this location. Otherwise dont waste your time.
JS
Jill Sutton
Oct 21, 2016
1.0
The food was not very good pretty dry and the one guy call out names and orders was very rude!!!!! I can't hear the best and it was super loud so I could barely hear when he called me by the wrong name and when I figured it out I nicely corrected him by telling him I was the one that ordered the salad instead of the sub he then threw the sub away and handed me my salad then said that I need to listen to my name and walked away. Will never go back due to my very first experience ever at a charley's was to me very rude.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Belden Village Mall?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout services?
No, Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services at this location; all these services are closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4230 Belden Village Mall, FC-11, Canton, OH 44718, USA.
What forms of payment are accepted at Charleys Cheesesteaks in Belden Village Mall?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I find Charleys Cheesesteaks online to view the menu or order?
Yes, you can view the menu and order online at https://order.charleys.com/menu/belden-village-mall/.
What is the main contact number for Charleys Cheesesteaks at Belden Village Mall?
The main phone number is +1 833-230-2930.
Is Charleys Cheesesteaks located inside a shopping center, and if so, which one?
Yes, Charleys Cheesesteaks is located inside the Belden Village Mall shopping center in Canton, Ohio.
Are there dessert options nearby Charleys Cheesesteaks for after your meal?
Yes, nearby dessert options include Great American Cookies and Le Macaron French Pastries within Belden Village Mall.
What other shopping options can I explore around Charleys Cheesesteaks at Belden Village Mall?
Nearby you can visit various retail stores such as Banter by Piercing Pagoda, Locker Room by Lids, Shoe Dept., and Foot Locker.
Where can I relax or get beauty and spa services near Charleys Cheesesteaks?
Nearby beauty and spa options include Nails So Dep By Ben, Art Spa, belden_beauty_playground, Claire's, and MyMicaBeauty within Belden Village Mall.