Multiple reviews highlighted issues with rude staff and poor communication, leading to negative experiences.
Food Quality
Inconsistent food quality was noted, with some customers enjoying the cheesesteaks and wings while others found them overcooked or not fresh.
Cleanliness
Several customers reported unsanitary conditions, including unclean handling of food and the overall cleanliness of the establishment.
Order Accuracy
There were frequent complaints about incorrect orders and items being added or omitted despite clear requests.
Pricing
Many customers felt the food was overpriced for the quality received, with some expressing disappointment in portion sizes.
AS
Anthony Sanders
Jan 4, 2026
2.0
Wasn't the greatest customer service ever gotten, my best friend and i had to repeat ourselves about what flavors we wanted for our wings. I think it was due to a language barrier i guess? Our food came to us kinda messy and tasted kinda off for wings. Definitely not a fan of this location.
JS
joanna smith
Oct 23, 2024
1.0
I waited 15 minutes for my order to be completed just for not to be the accurate order. The cashier wanted to argue with me about I ordered the lemonade that strawberry lemonade is so sweet that I can’t even drink it I asked for fries I was wondering if that’s why my order took 15 minutes but my fries aren’t well done so I’m not sure why the order took so long just for it to be in accurate
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Belden Village Mall?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout services?
No, Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services at this location; all these services are closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4230 Belden Village Mall, FC-11, Canton, OH 44718, USA.
What forms of payment are accepted at Charleys Cheesesteaks in Belden Village Mall?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I find Charleys Cheesesteaks online to view the menu or order?
Yes, you can view the menu and order online at https://order.charleys.com/menu/belden-village-mall/.
What is the main contact number for Charleys Cheesesteaks at Belden Village Mall?
The main phone number is +1 833-230-2930.
Is Charleys Cheesesteaks located inside a shopping center, and if so, which one?
Yes, Charleys Cheesesteaks is located inside the Belden Village Mall shopping center in Canton, Ohio.
Are there dessert options nearby Charleys Cheesesteaks for after your meal?
Yes, nearby dessert options include Great American Cookies and Le Macaron French Pastries within Belden Village Mall.
What other shopping options can I explore around Charleys Cheesesteaks at Belden Village Mall?
Nearby you can visit various retail stores such as Banter by Piercing Pagoda, Locker Room by Lids, Shoe Dept., and Foot Locker.
Where can I relax or get beauty and spa services near Charleys Cheesesteaks?
Nearby beauty and spa options include Nails So Dep By Ben, Art Spa, belden_beauty_playground, Claire's, and MyMicaBeauty within Belden Village Mall.
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