Customers generally enjoyed the food, particularly the cheesesteaks and fries, but there were complaints about inconsistency in freshness and preparation.
Customer Service
Service quality varied significantly, with many reports of rude staff and order inaccuracies, leading to a negative impact on customer experience.
Cleanliness
Several reviews highlighted concerns about cleanliness and sanitation practices, particularly in food handling.
Pricing
Many customers felt the food was overpriced for the quality received, with some expressing dissatisfaction with portion sizes.
AS
Anthony Sanders
Jan 4, 2026
2.0
Wasn't the greatest customer service ever gotten, my best friend and i had to repeat ourselves about what flavors we wanted for our wings. I think it was due to a language barrier i guess? Our food came to us kinda messy and tasted kinda off for wings. Definitely not a fan of this location.
JS
joanna smith
Oct 23, 2024
1.0
I waited 15 minutes for my order to be completed just for not to be the accurate order. The cashier wanted to argue with me about I ordered the lemonade that strawberry lemonade is so sweet that I can’t even drink it I asked for fries I was wondering if that’s why my order took 15 minutes but my fries aren’t well done so I’m not sure why the order took so long just for it to be in accurate
BH
Brian Hutchison
Mar 31, 2021
5.0
Sammiches were great
MB
Mamma Bear
Apr 24, 2019
5.0
When i went it was extremely busy. They messed my order up. But i took a survey and told them about my experience and they made it right 110% i will definatly be going back to this location. They love to keep there customers happy and i love business who make things right. Thank you to the owner and Miss Peggy!!! The food is amazing and awesome for the price. See ya soon!!!!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Belden Village Mall?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, drive-through, pickup, or takeout services?
No, Charleys Cheesesteaks does not offer delivery, drive-through, pickup, or takeout services at this location; all these services are closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4230 Belden Village Mall, FC-11, Canton, OH 44718, USA.
What forms of payment are accepted at Charleys Cheesesteaks in Belden Village Mall?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I find Charleys Cheesesteaks online to view the menu or order?
Yes, you can view the menu and order online at https://order.charleys.com/menu/belden-village-mall/.
What is the main contact number for Charleys Cheesesteaks at Belden Village Mall?
The main phone number is +1 833-230-2930.
Is Charleys Cheesesteaks located inside a shopping center, and if so, which one?
Yes, Charleys Cheesesteaks is located inside the Belden Village Mall shopping center in Canton, Ohio.
Are there dessert options nearby Charleys Cheesesteaks for after your meal?
Yes, nearby dessert options include Great American Cookies and Le Macaron French Pastries within Belden Village Mall.
What other shopping options can I explore around Charleys Cheesesteaks at Belden Village Mall?
Nearby you can visit various retail stores such as Banter by Piercing Pagoda, Locker Room by Lids, Shoe Dept., and Foot Locker.
Where can I relax or get beauty and spa services near Charleys Cheesesteaks?
Nearby beauty and spa options include Nails So Dep By Ben, Art Spa, belden_beauty_playground, Claire's, and MyMicaBeauty within Belden Village Mall.