While many customers praised the food as delicious and well-prepared, there were some complaints about cold or poorly cooked dishes.
Service Excellence
Numerous reviews highlighted exceptional service from various staff members, with specific servers receiving repeated commendations for their attentiveness and friendliness.
Atmosphere
The restaurant's atmosphere was frequently described as welcoming and pleasant, contributing positively to the dining experience.
Inconsistency
Some customers reported inconsistent experiences, with a few mentioning long wait times and issues with order accuracy.
Value for Money
Opinions on pricing varied, with some customers feeling the food was worth the cost, while others found it too expensive for the quality received.
BB
beverly boyd
2 days ago
1.0
The food is usually pretty good. The last two times we’ve the atmosphere has been horrible. Gnats! Lots and lots of gnats. Constantly swatting, killing then falling in food. Last night we couldn’t take it any more so after are drinks arrived we asked for check and left. They are big gnats. The double date next to us were constantly swatting and bothered by how horrible they were. We had the same waitress the last two times. Even though she was not rude, she was not pleasant. We will not be back and will take our business elsewhere. I have a feeling by the way others were talking they will not return.
JL
Jennifer Lehman
Nov 14, 2025
5.0
Bad experience with the $10 take home does shrimp wasn't cooked and my son got very sick the dinner inside the restaurant was fine although the bathrooms could be tidied up a bit. Manager called me and offered a gift card, I gratefully accepted. Additionally, my $10 take home was Rigatoni Al Forno and it was excellent. Had it with sausage and it headed up nicely in the microwave. Here's hoping this doesn't happen again as I do frequent this restaurant quite often.
RA
Rachel Addams
Nov 10, 2025
5.0
Came in today with my kids who only eat chicken nuggets. Wanted to have them trying something new asked the server to ask their cook what would be something kids friendly but also Italian and out walked a chef who said his name was keon and he cooks the pasta he suggested the spaghetti with meat sauce thats what his pick eaters eat so we got it and yall my picky eaters ate all of it. Thank you Keon for giving my my kids something besides nuggets tonight!
RR
Raegan
Nov 10, 2025
5.0
Came for a date night with my husband we both ordered chicken and shrimp pasta and it was the best chicken and shrimp pasta we've ever had in all the years of coming here so we asked what changed and was told the cook changed so we asked for his name and if anyone knows a Keon who makes pasta at carabbas on the strip let him know he makes the best pasta and gave us the best date night because the food was just amazing
SS
Staci Stoffer
Nov 8, 2025
1.0
This was my first and last time visiting Carrabba’s. We sat for over an hour and ten minutes waiting on something as simple as salads, which never even came. Our server told us there was a “computer issue” and the order didn’t go through, but when we asked for a manager, she flat-out confirmed the server never entered our order at all.
At that point it was so late we had no choice but to get our food to go, so I can’t even tell you what the food tastes like because we didn’t get to enjoy the dine-in experience we came for. Especially disappointing because it was my mom’s birthday dinner. We ended up leaving hungry, frustrated, and embarrassed that her special night was ruined.
Carrabba’s, this was unacceptable. Do better.
Frequently Asked Questions About Carrabba's Italian Grill
What types of services does Carrabba's Italian Grill offer for food pickup and delivery?
Carrabba's Italian Grill offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the regular operating hours of Carrabba's Italian Grill in Canton, OH?
The restaurant is open Monday to Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill have a happy hour? If yes, when is it?
Yes, happy hour runs daily from 4:00 PM to 6:00 PM.
Can I find vegetarian and gluten-free options at Carrabba's Italian Grill?
Yes, the restaurant serves vegetarian dishes and is also recognized as a gluten-free restaurant.
Is Carrabba's Italian Grill family-friendly and accessible for people with disabilities?
Yes, the restaurant welcomes families and children, and it has wheelchair accessible entrances, parking, seating, and restrooms, along with high chairs and a children's menu.
Does Carrabba's Italian Grill have a bar and serve alcoholic beverages?
Yes, it has an onsite bar and serves alcohol including cocktails, wine, and beer.
Where is Carrabba's Italian Grill located and how can I contact them?
It is located at 6560 Strip Avenue, Canton, OH 44720. You can contact them by phone at +1 330-966-2426 or email at CA8603@Carrabbas.com.
If I want to pick up my order without entering the restaurant, do they offer curbside pickup?
Yes, Carrabba's Italian Grill offers curbside pickup for your convenience.
What nearby places can I visit before or after dining at Carrabba's Italian Grill?
You can visit nearby places like The Strip shopping center, Starbucks for coffee, or enjoy a burger at Red Robin Gourmet Burgers or Five Guys, all located close to Carrabba's Italian Grill.
Are there any nearby financial services or ATMs that customers can use when visiting Carrabba's Italian Grill?
Yes, nearby options include Coinstar for currency exchange and Huntington Bank ATM located within walking distance, making banking convenient during your visit.