Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with service are inconsistent, with some praising friendly staff while others report rude or inattentive service.
Food Freshness
Many customers complained about receiving cold or stale food, with several noting that their orders were incorrect or poorly assembled.
Order Accuracy
There are frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Some reviews highlight cleanliness as a positive aspect, while others mention unsanitary conditions and flies.
Overall Experience
While some customers enjoy the food and service, many express frustration over repeated issues, indicating a decline in overall quality.
TC
Tim Cash
1 day ago
3.0
Had to wait 10 min for food to be brought out. Curly fries were cold, but overall, food was decent.
JJ
Joe
Dec 24, 2025
1.0
Ordered a classic beef and cheddar sandwich and barely got any cheese on it. I’m very disappointed. I sent in a complaint online and I never heard back.
DU
david ulrich
Dec 22, 2025
1.0
Not enough help. Wait was to long. Pay your employees more so they stay!! Mold on ice machine!
AV
A. Vance
Nov 21, 2025
5.0
The only fast food place on Cleveland Ave where I can count on all my food being in the bag when I get home. Thankful to Stephanie for replacing the food I ordered long before picking up tonight. Appreciate you!