Chipotle Canfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and food preparation areas.
Food Quality
Customers frequently reported issues with food freshness, including stale chips, undercooked rice, and poor meat quality.
Portion Sizes
Many customers complained about small portion sizes, often feeling that they were not receiving value for their money.
Service Issues
Numerous reviews mentioned rude staff and inconsistent service, with some customers feeling rushed or ignored.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality during certain visits.
KM
kat marie
Nov 10, 2025
5.0
The bowl is always stacked a mile high from here. I could easily get 4 full meals of out this bowl.
Staff are also friendly.
TA
THINK AI
Oct 30, 2025
1.0
Walked in and walked right out! Staff on their phones, one customer in store. All tables filthy, food scraps everywhere, sauces smeared on tabletops, chairs were disgusting. Floor was dirty. Walked up to food counter and the food service line also was unkept. Food scraps everywhere, chicken and steak and beans trays were looked dry and old. Again, one customer in store. Full staff not caring one iota.
Update: 10/31 - owner replied with a website to contact them - so pathetic!
SR
S Rich
Oct 15, 2025
1.0
I got chipotle a week ago and found a bunch of what looked like insect eggs in my food, mind you I was halfway through my bowl. One of the eggs had a worm coming out of it. I contacted their customer support and they said they were going to call me back and never did. I better not see the copy/paste comment you post when you get a negative review either, because I already contacted that and got nowhere. I will be looking into my options but steer clear of this nasty filth of a place!!
DB
David Bernat
Aug 22, 2025
3.0
This Chipotle is ok if you don’t eat there after 8 pm. The chips were stale & flavorless, and the burrito bowl had chunks of wet, cold cheese stuck together on my last visit. Heed my warning: if you want quality food, only go during lunch time. You can use this strategy for the Canfield McDonald’s too.
TT
Tara Treloar
Jul 31, 2025
1.0
Hands down the worst chipotle to go to! Constantly get everything wrong….. just got a to go order felt like there was nothing in the bag because they barely gave me any food in my bowl like actually a joking amount and for an extra bonus, as always, they don’t put silverware in the bag….. The kitchen is also pretty gross looking