Established in 1950, Johnson's Real Ice Cream is a family-owned and operated ice cream company with a rich tradition of creating hand-crafted, premium ice creams. With its original location in Bexley, Ohio, Johnson's Real Ice Cream has expanded to five other Central Ohio locations and has become a beloved brand throughout the Midwest through its booming wholesale division that expands the Johnson’s brand through availability at a variety of specialty grocers and fine restaurants.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.