Wingstop

2.9
617 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Canal Winchester Gender Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3618 Gender Rd, Canal Winchester, OH
43110, United States

Hours

Reviews

2.9
617 reviews
5 stars
193
4 stars
91
3 stars
47
2 stars
53
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, missing items, and poor customer service, with many expressing frustration over unresponsive staff and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the wings while others complained about cold, soggy, or poorly prepared items.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of urgency, contributing to a negative dining experience.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, including failure to address complaints and poor training of staff.
  • JS
    Johnathan Sells
    Jan 3, 2026
    1.0
    This is the worst location. Ill start making the trip to Hilliard-Rome Rd moving forward. They have better service and the food is always correctly what I ordered. When I pay for something I expect to get what I order.
  • CR
    Cassidy Reed
    Dec 31, 2025
    1.0
    ABSOLUTELY TERRIBLE. We decided to order wing stop for dinner last night and half of our food was missing and was not even right . It seems that the people who work there can not even read let alone count . So much missing food and I can’t get ahold of anyone to get a refund . Don’t waste your time . Pick a wing stop with workers who can actually READ and count . Just embarrassing. 0/5 stars
  • SG
    Satish Gunia
    Dec 27, 2025
    1.0
    They are always on phone and don’t care about your order
  • JS
    Jennyfer Sanchez
    Dec 8, 2025
    5.0
    Excelente servicio
  • TT
    Tabby
    Oct 26, 2025
    1.0
    Waited 20 mins for take out , which wasn’t bad. No workers had gloves on. Someone had a very heavy hand on the seasoning for fries. Way too salty to eat. Garlic Parmesan wings tasted plain but had good size to them. While waiting I saw door dash drivers coming in to pick someone’s order up. Some of them had to get drinks for the order so I thought that was strange bc wing-stop employees are supposed to get door dash drinks and cover the lid with a seal! This place definitely needs better training. Workers were nice and the ranch tasted delicious

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.