Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,195 reviews
5 stars
393
4 stars
233
3 stars
177
2 stars
109
1 star
283
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Long Wait Times
Several reviews mentioned excessively long wait times in the drive-thru and for food orders, contributing to overall dissatisfaction.
Cleanliness
Customers frequently noted unsanitary conditions inside the restaurant, including dirty floors and unkempt condiment stations.
Management Issues
There were complaints about poor management practices, including staff behavior and operational inefficiencies, leading to a negative dining experience.
- TLTerie Lynn2 days ago5.0Love the chili, new chicken delicious,
- HHHopelessdecoyJan 4, 20261.0I love Wendy's but the second I rolled up to an AI ordering system I just said nope and drove away. 1. I won't surrender the rights to my voice for a cheeseburger 2. I won't support cutting headcount for shareholders. 3. I won't have AI make a mistake and charge my card $8k dollars or some other thing.
- BWBrent WilliamsDec 27, 20252.0There's a lady that works the window. Short haired older lady with no personality. I don't care for her professionalism.
- SSSneakySnakeOct 31, 20251.0Large fry (see photo)
- RORayne OdumOct 21, 20251.0Ordered my food Uber, missing my whole meal, went back up to Wendy’s and the young boy working the window, tried to say my Uber driver pulled off without taking the second bag, and tried to hand me the cold food, I said can I speak to a manager, the manger came to the window heavy set dark skinned lady and said “what, what do you need” I explained my situation and requested my food be remade (the manager was very unprofessional and filled with attitude)because I had to drive 15 mins just to the Wendy location to get my food fixed. After going back and forth about getting my food remade, they brought my new food out, everything was ice cold, only thing remade were my fries and nuggets, but my JBC was hard as a brick and freezing like it was in the fridge! And my Son of baconator was cold and just pilled with mayo and ketchup. Very disappointed and will be contacting corporate or the owner of this store!! Constantly a disappointment! Those employees should be fired! No customer service and very unprofessional! Don’t recommend!
Frequently Asked Questions About Wendy's
Is Gender Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Gender Road?
The drive-thru is open Monday through Friday from 6:30 AM to midnight, Saturday from 7:00 AM to midnight, and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location on Gender Road offer breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
Can I order delivery or takeout from Wendy's Gender Road?
Yes, Wendy's offers delivery and takeout options. You can order through their app or online at order.wendys.com and check if delivery is available to your address.
What payment methods are accepted at Wendy's on Gender Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Gender Road location for feedback or questions?
You can reach the restaurant directly at (614) 837-6907, call the customer care team at 888-624-8140, or use the Contact page on Wendy's website for live chat or to leave a message.
Where is Wendy's Gender Road located and what is the attire?
Wendy's is located at 3660 Gender Road, Canal Winchester, OH 43110, and the attire is casual.
What nearby places might I visit before or after dining at Wendy's on Gender Road?
You might visit nearby places such as Huntington Bank for banking, Columbus Fire Station 32 for local services, or enjoy treats at Kai's Sugar Shack and Treats, Sweets & Ice Cream, LLC for desserts.
Are there other dining options near Wendy's Gender Road?
Yes, nearby dining options include New Hunan King for Chinese cuisine, Subway for sandwiches, and Wingstop for chicken.
Is there convenient access to services like fuel and grocery stores near Wendy's on Gender Road?
Yes, Kroger Fuel Center and Kroger grocery store are close by, making it convenient to fuel up or shop groceries before or after your meal at Wendy's.
Does Wendy's Gender Road support mobile app ordering, and where can I get the app?
Yes, you can order via the Wendy's mobile app available on the Apple App Store here: https://apps.apple.com/us/app/wendys/id540518599 or use the quick link https://m-wendys.app.link/l6I2YpOzMMb for easy access.