Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food items, leading to dissatisfaction with the overall food quality.
Long Wait Times
Customers frequently mentioned long wait times in the drive-thru and for food orders, often exacerbated by understaffing issues.
Order Accuracy
A significant number of reviews noted missing items or incorrect orders, indicating a consistent problem with order accuracy.
Cleanliness
Several reviews pointed out unsanitary conditions within the restaurant, including dirty bathrooms and unkempt dining areas.
SS
SneakySnake
Oct 31, 2025
1.0
Large fry (see photo)
RO
Rayne Odum
Oct 21, 2025
1.0
Ordered my food Uber, missing my whole meal, went back up to Wendy’s and the young boy working the window, tried to say my Uber driver pulled off without taking the second bag, and tried to hand me the cold food, I said can I speak to a manager, the manger came to the window heavy set dark skinned lady and said “what, what do you need” I explained my situation and requested my food be remade (the manager was very unprofessional and filled with attitude)because I had to drive 15 mins just to the Wendy location to get my food fixed. After going back and forth about getting my food remade, they brought my new food out, everything was ice cold, only thing remade were my fries and nuggets, but my JBC was hard as a brick and freezing like it was in the fridge! And my Son of baconator was cold and just pilled with mayo and ketchup. Very disappointed and will be contacting corporate or the owner of this store!! Constantly a disappointment! Those employees should be fired! No customer service and very unprofessional! Don’t recommend!
DD
Destiny Demint
Oct 10, 2025
2.0
It don’t matter what time of day or what I order they always pull me up and it takes forever one time I got a junior bacon and it took 15 minutes. I don’t understand why they have to pull everyone up.
SG
Sergio Guzman
Oct 5, 2025
1.0
Horrible food. Asked for a strawberry lemonade and they gave me the completely wrong one. My food was bad and I told the lady at the second window that the strawberry lemonade was the wrong one and she said the one I wanted that’s natural doesn’t exist they don’t sell it ??? I buy it from Wendy’s all the time …. So who’s lying ?? Never coming here again !!!
RP
Ruben Ismael Pena
Oct 5, 2025
4.0
Wanted a nice breakfast and I think they have the best coffee from any fast food place anywhere.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Canal Winchester, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Canal Winchester, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 837-6907.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Gender Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Canal Winchester, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Gender Road?
The drive-thru is open Monday through Friday from 6:30 AM to midnight, Saturday from 7:00 AM to midnight, and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location on Gender Road offer breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
Can I order delivery or takeout from Wendy's Gender Road?
Yes, Wendy's offers delivery and takeout options. You can order through their app or online at order.wendys.com and check if delivery is available to your address.
What payment methods are accepted at Wendy's on Gender Road?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Gender Road location for feedback or questions?
You can reach the restaurant directly at (614) 837-6907, call the customer care team at 888-624-8140, or use the Contact page on Wendy's website for live chat or to leave a message.
Where is Wendy's Gender Road located and what is the attire?
Wendy's is located at 3660 Gender Road, Canal Winchester, OH 43110, and the attire is casual.
What nearby places might I visit before or after dining at Wendy's on Gender Road?
You might visit nearby places such as Huntington Bank for banking, Columbus Fire Station 32 for local services, or enjoy treats at Kai's Sugar Shack and Treats, Sweets & Ice Cream, LLC for desserts.
Are there other dining options near Wendy's Gender Road?
Yes, nearby dining options include New Hunan King for Chinese cuisine, Subway for sandwiches, and Wingstop for chicken.
Is there convenient access to services like fuel and grocery stores near Wendy's on Gender Road?
Yes, Kroger Fuel Center and Kroger grocery store are close by, making it convenient to fuel up or shop groceries before or after your meal at Wendy's.
Does Wendy's Gender Road support mobile app ordering, and where can I get the app?
Yes, you can order via the Wendy's mobile app available on the Apple App Store here: https://apps.apple.com/us/app/wendys/id540518599 or use the quick link https://m-wendys.app.link/l6I2YpOzMMb for easy access.