Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, rude staff, and mismanagement, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold, poorly prepared food, with several customers receiving incorrect orders.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area.
Staff Attitude
Numerous customers noted unprofessional behavior from staff, including rudeness and lack of assistance.
Operational Issues
Frequent reports of the drive-thru being closed or systems being down, causing significant delays and customer dissatisfaction.
CC
Caitlin
Nov 3, 2025
1.0
25 minutes in the drive through only to have to go back in because part of the order was forgotten and the food was cold besides.
AB
Aerick Bacon
Nov 1, 2025
1.0
No way I just saw your review Carson and the same thing happened to me. The service is absolutely terrible the foods cold. Its frankly an abomination to the Wendy's franchise. Every single worker needs to be fired, rehire, and restart. The food served at this Wendy's made me puke it was absolutely distugusting I will never eat here again.
CH
Carson Hancock
Nov 1, 2025
1.0
I went into Wendy's with some friends tonight and they were still open. I tried to order and they said the dining room was closed due to being understaffed but I definitely saw a bunch of workers in there on their phones. They weren't understaffed they just are lazy!
SF
Sasha Figueroa
Oct 23, 2025
4.0
We have lived next to this location for over 10 years. We stopped going to it because the service and food was HORRIBLE.
Today we gave it a try and we were served FAST, everything was fresh, and the staff was friendly and professional.
Hopefully they cleaned house, because it was needed. The bald guy at the windows was awesome!
Took the order with active listening, verified the order was correct, and when I pulled up to the window our food was already ready to go.
If he isn’t the manager, he needs to be.
ZS
Zach Schmidt
Oct 17, 2025
1.0
Went inside first only to turn around and leave after someone said they’d been waiting for 15 minutes and not getting service cause they were only serving drive thru.
Went back out and decided to go through the drive thru, only for the cashiers to BOTH spend a minute or two laughing at me because I asked for a 10 pc McNugget by mistake instead of 10 pc of chicken nuggets.
As if this wasn’t bad enough, my food wasn’t even hot when I then got it.
Genuinely the most upsetting experience i’ve ever had trying to get food.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Canal Winchester, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Canal Winchester, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 834-7901.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Canal Winchester Wendy’s serve breakfast?
Yes, this Wendy’s location in Canal Winchester, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's Canal Winchester?
The drive-thru at Wendy's Canal Winchester is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturdays and Sundays from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast options?
Yes, the Wendy's in Canal Winchester serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order delivery from Wendy's in Canal Winchester?
You can order delivery via the Wendy's app or by visiting order.wendys.com and entering your delivery address to check availability.
Is there a phone number to contact Wendy's Canal Winchester for questions or feedback?
Yes, you can call Wendy's Canal Winchester directly at (614) 834-7901 or provide feedback through their Customer Care team via 888-624-8140.
What payment options are accepted at Wendy's Canal Winchester?
Wendy's Canal Winchester accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Where is Wendy's Canal Winchester located?
Wendy's is located at 6250 Prentiss School Road, Canal Winchester, OH 43110, USA.
Are there other dining options near Wendy's Canal Winchester?
Yes, nearby dining options include Tim Hortons, Skyline Chili, Popeyes Louisiana Kitchen, Donatos Pizza, and Penn Station East Coast Subs.
If visiting Wendy's, what nearby shops might customers find convenient?
Customers visiting Wendy's can easily access nearby shops like Karen’s Hallmark Shop for gifts and cards, The UPS Store for printing and packing needs, and GoWireless Verizon Premium Retailer for mobile phone services.
Are there medical facilities close to Wendy's Canal Winchester?
Yes, nearby medical facilities include Oakview Dermatology, James Lee family practice, Fixari Family Dental, Moses-Mouser & Associates optometrist, and Canal Winchester Family Health.
Can I use the Wendy's mobile app to place an order?
Yes, you can order using the Wendy's mobile app available on the App Store to enjoy convenient ordering at this location.